service design thinking
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Process Net-Map

Process Net-Map | service design thinking | Scoop.it
Process Net-Map is a version of Net-Map that focuses on mapping the consecutive steps of a process rather than the (more static) network connections between actors. It is especially useful for unde...
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This is Service Design Thinking - Book Trailer

More information about the book: http://ThisIsServiceDesignThinking.com This is Service Design Thinking introduces an inter-disciplinary approach to designin...
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Design Council - The design process

Design Council - The design process | service design thinking | Scoop.it
We describe the double diamond, one way of mapping the design process, and give more detail on the key activities in each of the process's four stages
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(no title)

(no title) | service design thinking | Scoop.it
design that resonates - information design, service design, design strategy, design thinking, designers
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