Self-Service and Kiosks by Worldlink
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Self-Service and Kiosks by Worldlink
News and information about the latest happenings in the kiosk and self-service industry.
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The self-service kiosk – one of the key elements of the micro market concept

The self-service kiosk – one of the key elements of the micro market concept | Self-Service and Kiosks by Worldlink | Scoop.it
Micro markets can be described as a convenience store at the office, one that provides lunch, snacks and drinks that employees can purchase. What makes micro markets so unique, is not only the convenience of an accessible and often healthy lunch option, but the fact that they utilize a self-service model.
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Retail kiosks 101

Retail kiosks 101 | Self-Service and Kiosks by Worldlink | Scoop.it
Retail is a battlefield. You have endless options facing off against each other in combat, with the reward of customer money and loyalty on the line. Kiosks can be a valuable addition to your retail armory.
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Style vs practicality: Key components of kiosk design

Style vs practicality: Key components of kiosk design | Self-Service and Kiosks by Worldlink | Scoop.it
With a good meal, half of the experience is determined by the presentation of the food. The same principle can be applied to kiosk design. Mainly, how does one find the balance between style and practical usage of valuable retail space?
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Are Millennials building a self-service nation?

Are Millennials building a self-service nation? | Self-Service and Kiosks by Worldlink | Scoop.it

"With their technological savvy and comfort with mobile devices, Millennials appear to want significantly more self-serve options at retail than older generations, according to a pair of recent surveys."

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Health care Kiosks 101

Health care Kiosks 101 | Self-Service and Kiosks by Worldlink | Scoop.it

"When someone visits a hospital, he or she can encounter many potential stressors. From anxiety over test results to anxiousness while sitting in a hospital bed, patients need every tool possible to help relieve stress. One of these tools that can make the process of hospital visits easier are health care kiosks."

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The high cost of system downtime

The high cost of system downtime | Self-Service and Kiosks by Worldlink | Scoop.it
System downtime may be costing you more than you think, kiosk software developer says.
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Commercial building owners should take tech cues from airlines

Commercial building owners should take tech cues from airlines | Self-Service and Kiosks by Worldlink | Scoop.it
In many respects, office buildings are at the same technological crossroads airports were at years ago, when the only way to get to their gate involved waiting in long lines for for a printed boarding pass.
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Developers of virtual receptionist kiosks double customer base in 2014

Developers of virtual receptionist kiosks double customer base in 2014 | Self-Service and Kiosks by Worldlink | Scoop.it

"VCC is the owner and developer of ALICE, "A Live Interactive Customer Experience", a virtual receptionist kiosk designed to help companies and government entities control their offices by managing the areas where visitors are most likely to need assistance. Industries such real estate, health care, retail, amusement parks and government and corporate agencies have deployed ALICE's features to support front office management."

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Automation arrives at restaurants (but don’t blame rising minimum wages)

Automation arrives at restaurants (but don’t blame rising minimum wages) | Self-Service and Kiosks by Worldlink | Scoop.it

"The move to kiosk and mobile ordering, said Tristano, is happening because it will improve order accuracy, speed up service and has the potential of reducing labor cost, which can account for about 30% of costs. But automated self-service is a convenience that's now expected, particularly among younger customers, he said."

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Technology, fresh ideas are creating new services for traditional businesses to serve customers

Technology, fresh ideas are creating new services for traditional businesses to serve customers | Self-Service and Kiosks by Worldlink | Scoop.it
Technology and fresh ideas are creating new services and methods for traditional businesses to operate and serve their customers.
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How kiosks are transforming the airport travel experience

How kiosks are transforming the airport travel experience | Self-Service and Kiosks by Worldlink | Scoop.it
From entry to departure to arrival, kiosks could soon make it possible to venture through an airport without a single human interaction.
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AVT Develops Next Generation “Smart Technology” Self-Service Micro-Stores

AVT Develops Next Generation “Smart Technology” Self-Service Micro-Stores | Self-Service and Kiosks by Worldlink | Scoop.it

"AVT’s tour-de-force of technology and innovation allows system owners to offer products of a vast variety for sale to consumers, with new interactivity through customized touchscreen panels that provide instant access to an online store for almost limitless shopping."

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Swapbox Kiosks: The ‘Post Office of the Future’

Swapbox Kiosks: The ‘Post Office of the Future’ | Self-Service and Kiosks by Worldlink | Scoop.it
Now sprouting like mushrooms in San Francisco are kiosks sporting safe-grade electronic locks for customers to receive and send items through San Francisco-based Swapbox, a start-up which views itself as a “super post office,” the company’s chief technology officer and co-founder Nitin Shantharam told India-West.
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What do millennials want from kiosks?

What do millennials want from kiosks? | Self-Service and Kiosks by Worldlink | Scoop.it
Business should not fear millennials, for their needs are much simpler and easier to understand than one might think.
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The future of kiosk security is now

The future of kiosk security is now | Self-Service and Kiosks by Worldlink | Scoop.it
Kiosk expert blogger offers a look at the rise of biometrics in kiosk security.
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Health care solutions developed with the patient in mind

Health care solutions developed with the patient in mind | Self-Service and Kiosks by Worldlink | Scoop.it

"When most people think about the kiosk industry's health care solutions, they either think of the traditional kiosks that can give you a blood pressure reading, found at almost every neighborhood pharmacy, or they imagine a kiosk of the future, that can act as a stand in for a doctor, where symptoms are inputted and possible diagnoses are given, along with a relevant prescription."

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3 keys to improving outdoor kiosk reliability (before you install)

3 keys to improving outdoor kiosk reliability (before you install) | Self-Service and Kiosks by Worldlink | Scoop.it
Ruggedized workstation and kiosk experts look at three main areas that can often create problems for those deploying outdoor kiosks or workstations.
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Kiosk makers take a bite out of Apple Pay

Kiosk makers take a bite out of Apple Pay | Self-Service and Kiosks by Worldlink | Scoop.it
Apple Pay already has jumped to the forefront of mobile payments in its short lifespan, and it appears ready to make the jump into kiosks as well.
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A Brief History of the ATM

A Brief History of the ATM | Self-Service and Kiosks by Worldlink | Scoop.it

"In spite of their cultural significance, ATMs recede into the noise of everyday memory. Few stop to reflect on how they—and the computer infrastructure that supports them—became the backbone of contemporary retail payments."

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Multi-touch interactivity is helping to redefine the in-store customer experience.

Multi-touch interactivity is helping to redefine the in-store customer experience. | Self-Service and Kiosks by Worldlink | Scoop.it

"A growing number of shopping trips are now starting at in-store kiosks. Most consumers understand how to use basic touch technology, whether swiping a screen or executing commands with their fingertips. Transposing touch, or rather multi-touch, into the retail space is seen as opening up a whole new array of opportunities for how customers interact with the retailer and each other."

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Are Self-Service Machines More Trouble Than They're Worth?

Are Self-Service Machines More Trouble Than They're Worth? | Self-Service and Kiosks by Worldlink | Scoop.it

"Aside from the overall negative attitude toward this technology, however, the majority of U.S. consumers are still open to using self-service when it's available (73 percent)."

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New automated passport kiosks at LAX expected to reduce customs wait times

New automated passport kiosks at LAX expected to reduce customs wait times | Self-Service and Kiosks by Worldlink | Scoop.it

"Mayor Eric Garcetti unveiled a new automated kiosk system Wednesday that officials said could reduce wait times by almost 40 percent for passengers moving through customs at Los Angeles International Airport."

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PayToo has a different vision for a mobile wallet

PayToo has a different vision for a mobile wallet | Self-Service and Kiosks by Worldlink | Scoop.it
CEO Michel Poignant recently sat down to do an interview with Mobile Payments Today sister publication Kiosk Marketplace.
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3 ways kiosks are changing transportation

3 ways kiosks are changing transportation | Self-Service and Kiosks by Worldlink | Scoop.it
Kiosks are providing massive opportunities for mass access to transit.
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Vending machines going gourmet for upscale customers

Vending machines going gourmet for upscale customers | Self-Service and Kiosks by Worldlink | Scoop.it
At Hollywood & Highland Center, mere steps from Hollywood Boulevard's souvenir-hawking dives, tourists can drop up to $1,000 on fine caviar.
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