We all make mistakes, but should you beat yourself up or show a little mercy?
We all have a kind of virtual policeman living inside us. Amongst other things he's the guy that helps us work towards our goals, whether personal or professional.
When things go wrong and we stray off the straight and narrow, he reminds us what we were supposed to be doing.
But what kind of policeman is he? Is he the kind with a riot shield, a baton and a bad attitude or does he offer a forgiving smile, a friendly word and a helping hand?