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How to Respond to a Social Media Crisis

How to Respond to a Social Media Crisis | Search Engine Marketing Edmonton | Scoop.it
Does your brand have a crisis response plan in place? Do you know what tactics to use to defend your reputation online?

Via David Blundell
nzwood51x's insight:

This guy is just awesome...love his stuff.

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David Blundell's curator insight, January 16, 2014 11:17 PM

Some very good pragmatic tips on how to handle a social media crisis . . .

Sieg Holle's curator insight, February 2, 2014 1:35 PM

Act do not react or hide

Philip Brown's curator insight, February 24, 2014 12:39 PM

Good tips....add one more - plan for the crisis up front; always best to know how to swim before you get in the water!

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