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Waigaya Is the Way, Beyond the Hierarchy at Honda, On the Shop Floor

Waigaya Is the Way, Beyond the Hierarchy at Honda, On the Shop Floor | School Psychology Tech |

At the Japanese auto giant, unplanned, agenda-free meetings are ubiquitous and indispensable.


None of the conference rooms were available, so the meeting was held in a maintenance closet...

Shoehorned into the room were factory floor managers, assembly line associates ...and quality control experts at the Anna, Ohio, engine plant, where Honda has been making motors and drivetrain components since 1985. 


...All points of view or suggestions are equal.  A serious crisis on the plant floor spurred [a} spontaneous meeting. 

Such unplanned, shapeless gatherings are the hallmark of the Honda Way. They are called waigaya, ...a name given them by Takeo Fujisawa, the business partner of company founder Soichiro Honda...


On that day…, away from the thrum of the factory, …a Honda manager said to the others, “Look, I’d prefer not to belabor this issue because we’ve got a lot of work to do to get this process moving. And since the fix will be such a time sink, let’s not make it worse by losing more time discussing it.”


Although most in the room concurred with the manager, one of the associates noted… “We’re doing something very wrong if a slight problem in the engine isn’t addressed until the end of the vehicle’s assembly line…   We should have discovered this problem before.”


Via Deb Nystrom, REVELN
Deb Nystrom, REVELN's curator insight, August 2, 2014 3:45 AM

Equality of viewpoints, perspective, fixing problems in real time, this is the modern company.    Honda's brand is focused on

their Fundamental Beliefs of:

  • Respect for the Individual
  • The Three Joys:   The Joy of Buying, Selling, and Creating

Management Policy includes:

  • Proceed always with ambition and youthfulness.
  • Enjoy your work and encourage open communication.
  • Strive constantly for a harmonious flow of work.

The example of the meeting in a broom closet illustrates a less hierarchical approach. Hierarchy has advantages, but is also not as necessarily in Honda's fluid approach.  What do you find useful in the Honda example?  `  Deb

Rescooped by AnnC from School Psychology in the 21st Century!

Struggle Means Learning: Difference in Eastern and Western Cultures

Struggle Means Learning: Difference in Eastern and Western Cultures | School Psychology Tech |

A very interesting perspective:


“I think that from very early ages we [in America] see struggle as an indicator that you’re just not very smart,” Stigler says. “It’s a sign of low ability — people who are smart don’t struggle, they just naturally get it, that’s our folk theory. Whereas in Asian cultures they tend to see struggle more as an opportunity.”

In Eastern cultures, Stigler says, it’s just assumed that struggle is a predictable part of the learning process. Everyone is expected to struggle in the process of learning, and so struggling becomes a chance to show that you, the student, have what it takes emotionally to resolve the problem by persisting through that struggle."

Via Maggie Rouman, Mary Perfitt-Nelson
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