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School Leadership, Leadership, in General, Tools and Resources, Advice and humor
Tools, tips, resources, advice, and humor to support today's school leader and leaders, in general
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Crucial Conversations: Tools for Talking When Stakes are High Summary at WikiSummaries, free book summaries

Crucial Conversations: Tools for Talking When Stakes are High Summary at WikiSummaries, free book summaries | School Leadership, Leadership, in General, Tools and Resources, Advice and humor | Scoop.it

Crucial Conversations: Tools for Talking When Stakes are High discusses how to handle disagreements and high-stakes communication. It is written on the premise that when you are stuck in any situation–whether it’s at home or work–there is a crucial conversation keeping you from accomplishing the desired results. If you can learn to speak up in these crucial moments effectively, then you can accomplish the results you are after. The authors support this idea by referring to people who are considered influential by their peers and managers in their work and relationships. They studied successful communicators over a period of 25 years and concluded that what typically set them apart from the rest of the pack was their ability to deal with crucial conversations. They possess a skill-set that is easy to learn and allows them to face any situation with nearly anybody–no matter power, position, or authority.

 

Sharrock's insight:

Important to refer back to this summary, but read the book. It's worth it! 

 

The truth is complicated by a person’s ego and goals and purposes for conversations, and like advice and unsolicited opinions, honesty can be earned or inflicted or valued. The book Crucial Conversations shares some techniques for being honest without being cruel and tactless, but collaborative problem solving and collaborative decision-making both need to be valued over instant answers and externally-imposed time constraints. This is the beginning of a 21st Century conversation about becoming more human and more humane than the machines we (will) work for!

 It gives new perspectives on goal setting in terms of talk. It also may change how meetings are organized and facilitated. 

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NCDD Resource Center

NCDD Resource Center | School Leadership, Leadership, in General, Tools and Resources, Advice and humor | Scoop.it
Sharrock's insight:

This seems to be a great resource for dialogue, deliberation and public engagement. This topic interests me because, for all of the training I have attended and participated in, I have rarely, if ever, encountered this topic. It needs to be explored academically and the skills need to be learned and practiced towards mastery. It may be a trend in only a few school districts, but we often need to promote problem solving with the public. Public engagement is needed for discussing program offerings, student needs, goals, maybe even cafeteria menus.  

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