Redditch MP Karen Lumley discusses the challenges of balancing online NHS services with face-to-face treatment
Almost all of us have at some point, used information technology to improve the health service we receive. Possibly the most dramatic change to our health service related to information technology was the introduction of the telephone to book appointments and, more recently, hold direct telephone appointments...
"Of course, we must remember that the internet is not a means to replace or reduce the need to visit a medical professional when necessary. We must also remember that there are still many people, particularly the elderly, who have no access to the internet. It is therefore, essential that technology should be used to aid face-to-face health services rather than replace them. The internet and other communication applications must meet the criteria of allowing services to run more quickly and more effectively. When this criterion is met, as with the creation of the NHS Direct then we must not fear change, but embrace it. Through utilising technology, we can also free up more time for face-to-face care when it is really needed." (...)
Via David Foord, Camilo Erazo