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Salesforce Chatter
Information about best practices for Salesforce Chatter
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Rescooped by Deanna Koger from CRM - Salesforce.com PRIMER by Digital Viscosity
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CEO Marc Benioff Says Chatter Will Become Primary Interface For Salesforce, A Bold Yet Risky Move | TechCrunch

CEO Marc Benioff Says Chatter Will Become Primary Interface For Salesforce, A Bold Yet Risky Move | TechCrunch | Salesforce Chatter | Scoop.it
Chatter will become the primary interface for Salesforce.com, CEO Marc Benioff said today at the kickoff of a national tour for the company's new "customer," focus.

Benioff, speaking in Boston, provided his usual context for discussing Salesforce...

Via Digital Viscosity
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Digital Viscosity's curator insight, March 27, 2013 9:31 AM

Have you played with Chatter? We think he's onto something. This could be the new Co/Employee inital point of interfacing.

Scooped by Deanna Koger
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#1: Salesforce.com (U.S.) - The World's Most Innovative Companies - Forbes

#1: Salesforce.com (U.S.) - The World's Most Innovative Companies - Forbes | Salesforce Chatter | Scoop.it
Innovation Premium: 73.0%
Sales Growth1: 37.7%
Return: 29.7%
In Salesforce.com’s 13-year history, founder
and CEO Marc Benioff has taken pride
in innovating from within.
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Rescooped by Deanna Koger from opsreview
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Inside Out: A new way of using Salesforce Chatter Customer Groups

Inside Out:  A new way of using Salesforce Chatter Customer Groups | Salesforce Chatter | Scoop.it
From the day Salesforce released Chatter (their secure private social network for businesses) there were calls to open up the network to customers. It was fantastic having your team collaborating on an opportunity or a project, but often with larger deals or partnerships there were external people who needed to be included.

In the Winter’12 release Salesforce introduced Chatter Customer Groups – a feature that enables you to invite third parties to specific Chatter groups in your org. Your customers (who could be prospects or partners!) can only see the groups you have invited them to so there is no risk of secure data finding it’s way into their hands.

Now the downside – in order to maintain this security, your customers will receive invites and logins to your Salesforce org. Their login might look like firstname.lastname@guest.yourcompany.com. If they are not already Salesforce users then this might not be a problem, but if they are, you are putting the responsibility on your customer to maintain two Salesforce logins. If your objective is to collaborate with your customer or partner then you might be missing a trick.

Before you set up a Chatter Customer Group ask your Customer/Prospect/Partner if they already use Salesforce. If they do then ask them to set up a Chatter Customer Group in their own org and invite you and your colleagues in as ‘the Customers’.


Via Governance Team
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Rescooped by Deanna Koger from Cloud Computing Trends and News
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Salesforce.com's Chatter Aims To Be Facebook Of The Enterprise - Forbes

Salesforce.com's Chatter Aims To Be Facebook Of The Enterprise - Forbes | Salesforce Chatter | Scoop.it
Salesforce.com's Chatter Aims To Be Facebook Of The EnterpriseForbesSalesforce.com hosted its Dreamforce 2011 conference this week and made several announcements like the launch of Data.com and that Chatter will have more social features like...

Via Pekka Puhakka
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CIO White Papers | Essential Resources for Information Professionals

CIO White Papers | Essential Resources for Information Professionals | Salesforce Chatter | Scoop.it
White Paper - Customer Service in a Social Media and Multi-Channel World http://t.co/fx0Z7Fu0
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Rescooped by Deanna Koger from Social Selling & Personal Branding in B2B
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OMG! OMG! I Can't Wait! Salesforce Chatter!!!!!!!!!!!!!

This video is based on a real voice mail that a customer left her sales rep after seeing Salesforce Chatter for the first time.

Via Kseniya Martin
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Rescooped by Deanna Koger from Social Business Trends
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5 Reasons Why Salesforce/Chatter Could Win the Social Enterprise Battle

5 Reasons Why Salesforce/Chatter Could Win the Social Enterprise Battle | Salesforce Chatter | Scoop.it

Salesforce as a company is rallying behind the social enterprise vision. It is the top-level message for the company and unites all their diverse products and technologies toward a common vision. Salesforce goes so far as to say that they’ve been “reborn social.” And unlike other social technology providers, Salesforce is 100% focused on enterprises.

With all of Salesforce’s considerable market presence, execution skill and resources behind their social enterprise push, there’s no doubt that anyone who wants to wrest it from them will have to earn it.


Via The New Company
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Rescooped by Deanna Koger from ELEARNINGWITH@WEB20EDUCATION
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#Salesforce Chatter Collaboration Software Solutions in the #cloud #edtech20 #elearning

#Salesforce Chatter  Collaboration Software Solutions in the #cloud #edtech20 #elearning | Salesforce Chatter | Scoop.it

Kindly I invite you to join #edtech20 curation and semantic project gateway to knowledge in #Education20 http://unhub.com/web20education

Chatter is a collaboration application for the enterprise to connect and share information securely with people at work in real-time.


Via LucianeCurator https://lucianecurator.contently.com
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