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Riikka Luostarinen: Asiakaspalvelun johtaminen

During the 600Minutes Contact Center in Helsinki, Finland, Riikka Luostarinen from Nets Oy shares her thoughts on Customer Service Management and how it is i...
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Seven wastes in sales

Seven wastes in sales | Sales and Sales Management | Scoop.it
Marketing and sales is an expensive process in B2B environment and given competition and macro-economic challenges, one must optimize return on sales. ...
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