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Rescooped by Robert M Staples Molina from Digital-News on Scoop.it today
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Why Digital Marketers Should Consider Latin America [INFOGRAPHIC]

Why Digital Marketers Should Consider Latin America [INFOGRAPHIC] | RMStaples Topics | Scoop.it
Check out this infographic on digital trends in Latin America vs. the US, including details on internet growth and the rise of ecommerce.
See on mashable.com

Via Thomas Faltin
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A Guy's Guide to the Perfect Steak

A Guy's Guide to the Perfect Steak | RMStaples Topics | Scoop.it
Here's a how-to for the best steak you'll ever make!
Robert M Staples Molina's insight:

Proven steps on how to cook an awesome steak. 

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10 Powerful Body Language Tips - AMA Playbook

10 Powerful Body Language Tips - AMA Playbook | RMStaples Topics | Scoop.it
The effective use of body language plays a key role in effective communication. Here are ten tips based off two decades of coaching teams around the world.
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5 Ways To Keep It Real At Work

5 Ways To Keep It Real At Work | RMStaples Topics | Scoop.it
Many people have their “real” selves and their “work” s… (5 Ways To Keep It Real At Work http://t.co/5CJv0L85FO #leadership #management)
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The Rotten World of Food Waste

The Rotten World of Food Waste | RMStaples Topics | Scoop.it
What if someone came to your house and threw every third meal – breakfast, lunch or dinner – in the trash before you had a chance to take a bite? You’d…
Robert M Staples Molina's insight:

This needs to change, we need to become more aware. 

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When professionals don't practice what they preach - Fortune Management

When professionals don't practice what they preach - Fortune Management | RMStaples Topics | Scoop.it
We've all heard the stories of prosecutors who break the law and spiritual leaders who preach modest living while amassing fortunes, but there’s more to take away from this tendency than just irony.
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Rescooped by Robert M Staples Molina from Business Brainpower with the Human Touch
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55 Ways to Be a Better Manager

55 Ways to Be a Better Manager | RMStaples Topics | Scoop.it

Sometimes, the most useful advice is the advice that you can tape above your desk, in order to have a daily reminder. Here are more than 50 thought-provoking questions, statements and truisms in the categories that most managers encounter daily. So print them out, tape them up and prepare to see inspiration in front of you every day.


Via Vicki Kossoff @ The Learning Factor
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Vicki Kossoff @ The Learning Factor's curator insight, November 3, 2013 3:58 PM

Here are 55 quick and easy ways to take your leadership skills to the next level. Let them inspire you, and you'll soon be more productive than ever.

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Venezuelan president slams Twitter anew

Venezuelan president slams Twitter anew | RMStaples Topics | Scoop.it
Caracas — Venezuela's President Nicolas Maduro Saturday argued that Latin America needs to be "liberated" from Twitter after he charged the US-based company of attacking 6,600 accounts including his own.
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Staples overhauls mobile to simplify cross-channel shopping - Mobile Commerce Daily - Web site development

Staples overhauls mobile to simplify cross-channel shopping - Mobile Commerce Daily - Web site development | RMStaples Topics | Scoop.it
Staples overhauls #mobile to simplify cross-channel shopping - Mobile Commerce Daily http://t.co/OM6QChOZHV
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The 5 most incredible hotels in Latin America - A Luxury Travel Blog

The 5 most incredible hotels in Latin America - A Luxury Travel Blog | RMStaples Topics | Scoop.it
If you are looking for an amazing hotel experience, somewhere you can unwind after a bike ride through the vineyards of Mendoza after or a day of snorkeling off the shores of Costa Rica, these hotels offer one-of-a-kind experiences, tranquil and inviting...
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Project Management

Project Management | RMStaples Topics | Scoop.it
The 7 Project Manager Personalities: Which are you? Infographic (The 7 Project Manager Personalities: Which are you? See on www.pinterest.com
The post Project Management appeared first on Social Media - News and Tools.

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Cookies may disappear, but privacy isn't coming back | ZDNet

Cookies may disappear, but privacy isn't coming back | ZDNet | RMStaples Topics | Scoop.it
It looks like that mainstay of the commercial Web, cookies, may be on their way out, but it's all because Facebook, Google and Microsoft have their own plans on how to get more data about you and your online activities.
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Do you know a Chief Ego Officer?

Do you know a Chief Ego Officer? | RMStaples Topics | Scoop.it
Oh Lord, it's hard to be humble. Especially when you're the one tasked with running the show. (Do you know a Chief Ego Officer?
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Smart Use of LinkedIn Can Lead to Your Next Hire - Management Tip of the Day - November 07, 2013

Smart Use of LinkedIn Can Lead to Your Next Hire - Management Tip of the Day - November 07, 2013 | RMStaples Topics | Scoop.it
Thoughtful use of LinkedIn can help you make your next brilliant hire. To find exactly what you’re looking for, clarify your thinking: Search for LinkedIn profiles that come closest to your...
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Whoops

NOT everyone is miffed that the Obamacare website is all but un-navigable. Scammers in Tennessee, posing as government workers, are calling frustrated would-be users...
Robert M Staples Molina's insight:

The president doesn't seem to be a good manager

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The Art of Getting Retweets an Infographic

The Art of Getting Retweets an Infographic | RMStaples Topics | Scoop.it
The Art of Getting Retweets an Infographic. Want to get more retweets? Retweeting isn’t just about tweeting good content, there’s actually science behind it
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Should You Be Nice or Tough? - Management Tip of the Day - November 06, 2013

Should You Be Nice or Tough? - Management Tip of the Day - November 06, 2013 | RMStaples Topics | Scoop.it
Leaders often take one of two approaches: “Drivers” are good at establishing high standards, keeping people focused on goals, and continually improving. “Enhancers,” by... (RT @HarvardBiz: Management Tip: Should You Be Nice or Tough?
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10 Corporations Control Almost Everything You Buy — This Chart Shows How

10 Corporations Control Almost Everything You Buy — This Chart Shows How | RMStaples Topics | Scoop.it
Ten mega corporations control the output of almost everything you buy; from household products to batteries. But it gets even crazier who when you see who controls the money.
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Twitter news consumers are younger, better educated, and more mobile than Facebook news consumers

Twitter news consumers are younger, better educated, and more mobile than Facebook news consumers | RMStaples Topics | Scoop.it
Also, fewer in number.

All that and more in a new Pew/Knight study based on survey data and a multiyear dataset of tweets around news events.
Robert M Staples Molina's insight:

I tend to agree with this analysis

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Infographic on Social Media Management tool

In this infographic we have shown tools for social media and describing about why, what and how Social media analytics (SMA) in important and also show how you can influence your social media and increase productivity of your product.Tags -...
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Reach Out and Manage Yourself Upwards

Reach Out and Manage Yourself Upwards | RMStaples Topics | Scoop.it
It’s easy enough to say that everyone should "own their own career"—but how do you do that?
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Answers to 17 LinkedIn Questions You Were Too Ashamed to Ask

Answers to 17 LinkedIn Questions You Were Too Ashamed to Ask | RMStaples Topics | Scoop.it

Get answers to the questions you were too embarrassed to ask about using LinkedIn.

 

A lot of great questions came up during the webinar that we didn't have time to answer, and it turns out, a lot of you had the exact same questions. So, we compiled them all and, well, that's why you're reading this blog post.

 

All those weird questions you had about LinkedIn are about to be answered -- and please, share any other questions you have about the platform in the comments....


Via Jeff Domansky
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Jeff Domansky's curator insight, November 2, 2013 11:02 AM

Sometimes "basics" posts are invaluable. Amanda Sibley's is one of them. Great LinkedIn tips. 9/10

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Keep Negative Feedback Short to Make it More Effective

Keep Negative Feedback Short to Make it More Effective | RMStaples Topics | Scoop.it
We're all going to have to criticize someone at some point or another. While there are a lot of ways to avoid being a jerk, business blog Fast Company suggests keeping it short to maximize impact.
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Big Data: Is It Ready for Prime Time in Customer Experience Management? - Billing World (blog)

Big Data: Is It Ready for Prime Time in Customer Experience Management? - Billing World (blog) | RMStaples Topics | Scoop.it
Big Data: Is It Ready for Prime Time in Customer Experience Management?
Billing World (blog)
Thomas talks about his hot issue of the moment: big data – its promise and its challenges in customer experience management (CEM).

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Study: 72% Of Consumers Expect Brands To Respond Within An Hour To Complaints Posted On Twitter

Study: 72% Of Consumers Expect Brands To Respond Within An Hour To Complaints Posted On Twitter | RMStaples Topics | Scoop.it

A new study from social software provider Lithium reveals 53 percent of consumers expect a brand to respond to a tweet within an hour. That number jumps to 72 percent of consumers expecting a response if the tweet is a complaint about the brand or its products.

 

Lithium commissioned Millward Brown Digital to conduct the study evaluating consumer expectations when interacting with brands on Twitter. Surveying 501 respondents who claimed they actively engaged with businesses on Twitter, the study found a brand’s response time to tweets can significantly impact the brand’s overall reputation.

 

When asked how quickly a response is expected from a brand on Twitter, 65 percent of the survey participants said they want a response in two hours time or less, with 20 percent expecting a response in 30 minutes or less....


Via Jeff Domansky
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Rakesh Raghuvanshi's curator insight, October 31, 2013 5:28 AM

Or els why be on twitter at all ....Right consumers ?

Vassili Daronnat's curator insight, October 31, 2013 6:21 AM

L'ampleur du décalage entre les attentes des consommateurs et les moyens mis en oeuvre pour y répondre laisse rêveur ! Les posts de Community managers ont de beaux jours devant eux...

Juergen Kosel's curator insight, October 31, 2013 9:44 AM

In my opinion Twitter is not the right place to expect customer service, only if the company offers it explicitely.