Riders on the Storm
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Riders on the Storm
Riders on the Storm is a network of facilitators, consultants and other professionals who ride the storms of their clients, their businesses and their personal life. This collection provides resources on co-creation, collaboration and resilience
Curated by Carol Sherriff
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Just Story It - Storytelling Resources

Just Story It - Storytelling Resources | Riders on the Storm | Scoop.it
Business storytelling resources & How To Tips to help you refine your storytelling skills.
Carol Sherriff's insight:

Excellent resources for storytelling in organisations by www.juststoryit.com

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TEDxRainier - Patti Dobrowolski - Draw Your Future

A nationally acclaimed comic performer, high-performance business consultant, speaker, strategic illustrator and newly minted author, Patti Dobrowolski spend...

Via Christine Martell
Carol Sherriff's insight:

A really engaging TEDx on the power of drawing - a good technique you could use with a group.

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Beyond Hearing: Importance of Ongoing Dialogue [Storytelling] w/ Customers

Beyond Hearing: Importance of Ongoing Dialogue [Storytelling] w/ Customers | Riders on the Storm | Scoop.it
I tend not to take business advice from rockers, let alone ones with a past, shall we say, as checkered as Led Zeppelin, but their 1969, B-side hit “Communications Breakdown” has some worthwhile tidbits beyond Robert Plant coping with...

Via Karen Dietz
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Karen Dietz's curator insight, August 30, 2013 4:15 PM

What a great article this is that is all about listening, continuous conversation, and storytelling. Written by Vick Vaishnavi, it goes way beyond what other posts on listening cover. Yeah!


I like that the author distinguishes between hearing and listening in customer relationships -- and what listening to customers really looks like as a business activity that moves the organization forward. 


The quality of your listening with customers, the quality of your ongoing dialogue, will determine how fast you will grow, but also your ability to be sustainable. Ultimately what Vaishnavi is talking about is having dialogue and storytelling as a core competence.


Now in fairness, he never mentions storytelling. But it makes total sense that when in dialogue with customers you want to consciously evoke stories so you can understand their authentic experiences.


And as the author points out, dialogue is a two-way street just like storytelling is. That means shifting your interactions with customers from a "I'll listen to you and take your info back to the org" to "I'll listen to your experience and share in return."


The author does not mention exactly what to say in these customer interactions but here we can take some steps from the storytelling playbook:

  1. use a story prompt to actually evoke an experience
  2. listen delightedly/appreciatively
  3. ask reflective questions to get to meaning ("what did you take away from that experience? what did that mean to you? tell me about the impact this had on you..., etc.)
  4. Share all the things you appreciate about what the customer told you
  5. Depending on the context, you might even have an opportunity to share an experience in return


Listening, dialogue, storytelling -- these will all bring great benefits to your business!


This review was written by Karen Dietz for her curated content Just Story It at www.scoop.it/t/just-story-it

Carol Sherriff's comment, September 7, 2013 11:53 AM
Great article and great comments - also demonstrates the power of a story hook to get you to read something. He had me a Led Zeppelin!
Karen Dietz's comment, September 7, 2013 1:04 PM
Yes, Led Zeppelin did the trick for me too, Carol! Many thanks for your comment.
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product.seam?c=25105&i=25107&cs=e2dee57176aa05ebf5846b44df4b5c27

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Carol Sherriff's curator insight, September 7, 2013 10:00 AM

Interesting article by one of the authors of the Power of Co-Creation

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Moving Towards True Collaboration: Synergizing Our Strengths - National Geographic

Moving Towards True Collaboration: Synergizing Our Strengths - National Geographic | Riders on the Storm | Scoop.it
National Geographic Moving Towards True Collaboration: Synergizing Our Strengths National Geographic This year, the guiding theme of World Water Week is “Water Cooperation: Building Partnerships.” Throughout the week, sessions have ranged from...
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Importance of reframing stereotypes of others to aid collaboration

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David Hain's curator insight, September 6, 2013 10:44 AM

And getting rid of the baggage!

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Wilson Sherriff Co-creation checklist.pdf

Wilson Sherriff Co-creation checklist.pdf | Riders on the Storm | Scoop.it
Shared with Dropbox (RT @CarolESherriff: Wilson Sherriff's co-creation checklist - top tips for #facilitators and #consultants http://t.co/Ba7RILqGzG)...
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Advice for facilitators adn consultants on how to manage successful co-creation

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Standing Calm in the Storm

Standing Calm in the Storm | Riders on the Storm | Scoop.it
An interview with Carol Sherriff on Standing Calm in the Storms you face in business and personal life
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Interview about pressures facilitators face in facilitating change and collaboration

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Facilitating systems

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Another interesting perspective of most relevance to those who already facilitate

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Architecture Without Architects: What Ancient Structures Reveal About Collaborative Design

Architecture Without Architects: What Ancient Structures Reveal About Collaborative Design | Riders on the Storm | Scoop.it
From Rome's theater districts to China's underground cities, or what pleasure has to do with utility.
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If It Involves People (And What Doesn't?), Start with a Powerful Engagement Strategy | Sustainable Brands

If It Involves People (And What Doesn't?), Start with a Powerful Engagement Strategy | Sustainable Brands | Riders on the Storm | Scoop.it
What single success driver do branding, design, innovation, sustainability, public policy, product development, sales, social sector program management and organizational change have in common? Engagement.
Carol Sherriff's insight:

Notion of outer and inner skins really helpful for facilitators of engagement

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Abstract | A randomized trial of practice facilitation to improve the ...

Abstract | A randomized trial of practice facilitation to improve the ... | Riders on the Storm | Scoop.it
Abstract (provisional). Background. Practice facilitation (PF) is an implementation strategy now commonly used in primary care settings for improvement initiatives. PF occurs when a trained external facilitator engages and ...
Carol Sherriff's insight:

Use of facilitation specifically in a primary care setting. Results are good.

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Facilitation Supports Collaborative Decision-Making | Collaborative ...

Facilitation Supports Collaborative Decision-Making | Collaborative ... | Riders on the Storm | Scoop.it
There are two ways of being creative. One can sing and dance. Or one can create an environment in which singers and dancers flourish.” Warren Bennis Good facilitators create a curious and safe environment that promotes ...
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Emphasises the importance of good facilitation to collaboration (and co-creation)

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Nike and Nike+

Nike+ case from The Power of Co-Creation
Carol Sherriff's insight:

I still think Nike+ is one of the best examples of lasting co-creation. I am sure they didn't understand how valuable it was going to be.

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10 Rules for Visual Storytelling

10 Rules for Visual Storytelling | Riders on the Storm | Scoop.it
For some people, "visual storytelling" means photographs. For others, it means film or video. An epic movie such as the Lord of the Rings trilogy may spring to mind -- and few would disagree with t...
Carol Sherriff's insight:

Excellent advice on visual storytelling whether you're a journalist or facilitator.

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11 Keys to Writing a Book when You Have Absolutely No Time to Write a Book

11 Keys to Writing a Book when You Have Absolutely No Time to Write a Book | Riders on the Storm | Scoop.it
Here are 11 key steps to follow for writing and publishing a book — even if you don't think you have the time to do either.

Via Christine Martell
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Rescooped by Carol Sherriff from Just Story It! Biz Storytelling
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Necessity of Folklore & Stories--For Biz Folks Too!

Necessity of Folklore & Stories--For Biz Folks Too! | Riders on the Storm | Scoop.it
Rafe Martin is a professional storyteller and award-winning author of books for adults and children.

Via Karen Dietz
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Karen Dietz's comment, September 7, 2013 11:28 AM
Glad you found value in the post David! I think there are many lessons buried in here for businesses to take to heart.
Carol Sherriff's comment, September 7, 2013 11:49 AM
A great article and thanks to Karen for scooping it. When I am facilitating business projects its amazing how often Robin Hood (partly because my surname's Sherriff), King Arthur all the folklore comes to life - and heaven forbid if you don't know the different lore in England, Scotland and Wales. And yet this is a subject very hard to talk about in business.
Karen Dietz's comment, September 7, 2013 1:07 PM
My pleasure Carol and I agree about knowing the Robin Hood folklore! It can get tricky. I think it is very cool how folklore makes it into your client work because of your last name :)
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LAICS Annual Summit Visual Tools

CO-CREATION JOURNEYFOR THE DANISH POLICE AND CO.CO-CREATION JOURNEYUNIVERSALPRINCIPLESGive stakeholders asense of controlIdentifyopportunitiesEnvisionpossibilit
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World Water Week: Competitors Must Collaborate on Water Risk Management - Triple Pundit

World Water Week: Competitors Must Collaborate on Water Risk Management - Triple Pundit | Riders on the Storm | Scoop.it
Triple Pundit World Water Week: Competitors Must Collaborate on Water Risk Management Triple Pundit World Water Week is well underway, and as thousands of experts, decision-makers and professionals descend on Stockholm to collaborate on pressing...
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Need for collaboration to solve world problems

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Academic representations of crowdsourcing, co-creation and open innovation

Academic representations of crowdsourcing, co-creation and open innovation | Riders on the Storm | Scoop.it

As part of my work as a PhD student, I read lots of papers about open innovation and/or participative marketing. These papers are highly interesting but, I must admit, sometimes a little repelling with huge chunks of texts, references and citations. Visualizations of the described phenomena are greatly helpful to understand some of this information...


Via Flemming Binderup Gammelgaard
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Flemming Binderup Gammelgaard's curator insight, September 6, 2013 7:37 AM

Blog post with lots of interesting visualizations of crowdsourcing, co-creation and open innovation 

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Facilitation model

Carol Sherriff's insight:

Good insight for people who are already facilitators

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How Engaging Storytelling Can Improve Your Website

How Engaging Storytelling Can Improve Your Website | Riders on the Storm | Scoop.it
Editor's note: the following is a guest post by Jenny Li, who spent this past summer with us as an intern. She is finishing up her senior year of high school,

Via Hans Heesterbeek, Karen Dietz, Os Ishmael
Carol Sherriff's insight:

Great insight and evidence of benefits of internship when done well.

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Karen Dietz's comment, September 7, 2013 11:27 AM
I'm right with you Ron. And Carol, yes I loved that this article was written by an Intern. It's great modeling for all of us as you point out.
Peter Stewart's curator insight, September 7, 2013 6:05 PM
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Matthias Accadia's curator insight, December 12, 2013 5:33 AM

Trop de données, tuent la donnée. Parce que nous n'avons pas le temps de tout lire ni de tout retenir. Le data storytelling ou datachart, une solution en vogue et efficace ?

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3 Ways Open Space is different from 'No Facilitation' | Rally Software ...

3 Ways Open Space is different from 'No Facilitation' | Rally Software ... | Riders on the Storm | Scoop.it
We've all been in horrible meetings. Maybe there's no specific purpose or agenda. Maybe somebody is giving the same speech you've heard dozens of times and nobody is listening. Maybe there's an outright fight going on.
Carol Sherriff's insight:

In my experience, the power of Open Space is all in the preparation - and I find that is pretty much so for all facilitation - the more relaxed and hands off it seems, the more the facilitator has focused on preparing for success.

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Crush Your Top Collaboration Killers! A Brain-Based Approach

Crush Your Top Collaboration Killers! A Brain-Based Approach | Riders on the Storm | Scoop.it
Learn 3 powerful neuroscience techniques to restore and foster collaboration and teamwork.
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FRONTEER STRATEGY - What is Co-creation?

COMPANIES AND ORGANIZATIONS are searching for tools to help them win their day-to-day battles. They are faced with increasingly challenging questions: where ...
Carol Sherriff's insight:

Interesting matrix of different forms of co-creation but I do wonder about the principle of the best people and ideas. Often it is people labelled trouble-makers, maverick and uncommunicative who come up with the idea no-one else thought of. A diverse and inclusive group works best in my experience.

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