Reverse Logistics
180 views | +0 today
Follow
 
Rescooped by Peter Sobotta from Ecommerce logistics and start-ups
onto Reverse Logistics
Scoop.it!

90% of India's online orders are moved by air

90% of India's online orders are moved by air | Reverse Logistics | Scoop.it
Up to 90% of goods ordered are moved by air, which pushes up delivery costs, according to online retailers. Road & rail transport networks remain woefully und.. (Why top e-tailers have to be at the mercy of commercial airlines?

Via Cathy Roberson
Peter Sobotta's insight:

Up to 90 per cent of goods ordered online in India are moved by air, which pushes up delivery costs by around half, according to several online retailers and logistics companies.

more...
No comment yet.
Your new post is loading...
Your new post is loading...
Scooped by Peter Sobotta
Scoop.it!

Reducing the financial sting of holiday gift returns

Reducing the financial sting of holiday gift returns | Reverse Logistics | Scoop.it
Are holiday returns and reverse logistics shipping hurting your bottom line? A customer pick-up center can be a cost-effective solution.
Peter Sobotta's insight:
A logistical headache and bottom-line buster
more...
No comment yet.
Scooped by Peter Sobotta
Scoop.it!

Reverse logistics dilemmas cost companies up to $260B

Reverse logistics dilemmas cost companies up to $260B | Reverse Logistics | Scoop.it

Supply chain and logistics news
Peter Sobotta's insight:
Retailers are obliged to accept returns, though the cost of doing so can reach up to $260 billion dollars
more...
No comment yet.
Scooped by Peter Sobotta
Scoop.it!

Brick-and-mortars prepare for influx of holiday returns

Brick-and-mortars prepare for influx of holiday returns | Reverse Logistics | Scoop.it
This story was delivered to B
Peter Sobotta's insight:
Retailers should take an omnichannel approach to reverse logistics. However, this will only work if the retailer has all their systems integrated and thus can track online and offline purchases in the same system.
more...
No comment yet.
Scooped by Peter Sobotta
Scoop.it!

CBRE report: Holiday e-commerce returns could top $29B | Real Estate Weekly

CBRE report: Holiday e-commerce returns could top $29B | Real Estate Weekly | Reverse Logistics | Scoop.it
RT @daniturcanu: CBRE report: Holiday e-commerce returns could top $29B - https://t.co/T8WJF2em3y - #Ecommerce
Peter Sobotta's insight:
Those that improve their handling of online returns, be it through adding reverse-logistics facilities or outsourcing the process, are closer to creating the seamless process required to win in the e-commerce marketplace.
more...
No comment yet.
Scooped by Peter Sobotta
Scoop.it!

Efficient Product Returns: Hitting the Nail on the Head of E-commerce

Efficient Product Returns: Hitting the Nail on the Head of E-commerce | Reverse Logistics | Scoop.it
Product returns are a key challenge in the #retail industry - see how companies can move forward from this. http://t.co/oQ6RiU4MMQ
Peter Sobotta's insight:

Many e-commerce players grapple with returns management, leaving customers unsatisfied. 

more...
No comment yet.
Rescooped by Peter Sobotta from Global Logistics Trends and News
Scoop.it!

eBay Now rapid-delivery service shut down - CNET

eBay Now rapid-delivery service shut down - CNET | Reverse Logistics | Scoop.it
The e-commerce company continues trimming initiatives to focus on its core marketplace, saying Monday it's shuttering some delivery services and several mobile apps.

Via Cathy Roberson
more...
No comment yet.
Scooped by Peter Sobotta
Scoop.it!

Getting Started in Reverse Logistics - Inbound Logistics

Getting Started in Reverse Logistics - Inbound Logistics | Reverse Logistics | Scoop.it
An integrated approach to reverse logistics can improve customer satisfaction, reduce costs, drive continuous improvement, and maximize return on assets.
Peter Sobotta's insight:

As companies strive to wring every cent out of their logistics costs, they're increasingly taking a hard look at their reverse logistics practices.

more...
No comment yet.
Scooped by Peter Sobotta
Scoop.it!

Consolidating Reverse Logistics and Warehousing Yields Greater Returns - Inbound Logistics

Consolidating Reverse Logistics and Warehousing Yields Greater Returns - Inbound Logistics | Reverse Logistics | Scoop.it
Consolidating Reverse Logistics and Warehousing Yields Greater Returns http://t.co/U4D3IfzSwc
Peter Sobotta's insight:

Manufacturers can reduce overall supply chain costs by as much as 25 percent and returns processing backlogs from 45 to 90 days to eight days by consolidating reverse logistics and distribution processes in one location.

more...
No comment yet.
Scooped by Peter Sobotta
Scoop.it!

| This is why reverse logistics is so crucial for your online shop

| This is why reverse logistics is so crucial for your online shop | Reverse Logistics | Scoop.it
Having a convenient and efficient method of allowing customers to return unwanted goods is almost as important as delivering to them in the first place.
Peter Sobotta's insight:

To effectively deal with product returns, you need to ensure you are addressing not only the needs of your customers. You also need to ensure that you are minimising the cost and impact of the product returns on your business since they can have a substantial effect on your profits.

more...
No comment yet.
Scooped by Peter Sobotta
Scoop.it!

How to Reduce the Costs of Reverse Logistics

How to Reduce the Costs of Reverse Logistics | Reverse Logistics | Scoop.it
How to Reduce the Costs of Reverse Logistics | Innovation Enterprise http://t.co/S1fLQEfxKr
more...
No comment yet.
Scooped by Peter Sobotta
Scoop.it!

Rampant Returns Plague E-Retailers

Rampant Returns Plague E-Retailers | Reverse Logistics | Scoop.it
Free shipping and lenient return policies have given online retailing a huge boost. Now, chains are mining their order data to get shoppers to keep more purchases.
Peter Sobotta's insight:

Free shipping and lenient return policies have given online retailing a huge boost. Now, chains are mining their order data to get shoppers to keep more purchases.

more...
No comment yet.
Scooped by Peter Sobotta
Scoop.it!

Leveraging Big Data for Your E-Commerce Startup - Tech Cocktail

Leveraging Big Data for Your E-Commerce Startup - Tech Cocktail | Reverse Logistics | Scoop.it
Read about how E-commerce startups can benefit from leveraging Big Data analytics.
Peter Sobotta's insight:

Big Data doesn’t mean sifting through oceans of data in order to find a few pearls; instead, Big Data means there is an ocean of information available, but you can thrive by only focusing on specific areas. Data is almost always a question of quality over quantity.

more...
No comment yet.
Scooped by Peter Sobotta
Scoop.it!

Beyond the Cart: 7 Features to Include on Your E-Commerce Site - Business 2 Community

Beyond the Cart: 7 Features to Include on Your E-Commerce Site - Business 2 Community | Reverse Logistics | Scoop.it
The online shopping sphere is increasingly becoming more competitive. Customers are consistently returning to the web to research and purchase products they otherwise would have left their home for.…
Peter Sobotta's insight:

For these smaller, niche online stores to set their company apart from large retailers, they’ll need to make the customer buying journey meet or exceed expectations for a completed checkout.

more...
No comment yet.
Scooped by Peter Sobotta
Scoop.it!

Long Tail of Consumer Product Returns-Upward 30% of Sales: Secondary Markets Valued at Over $400 Billion... - BizShifts-Trends

Long Tail of Consumer Product Returns-Upward 30% of Sales: Secondary Markets Valued at Over $400 Billion... - BizShifts-Trends | Reverse Logistics | Scoop.it
Consumer product returns account for an estimated 4.4% of retail sales... and even worse for online (eCommerce) product returns they can range up-forward o
Peter Sobotta's insight:
According to Gartner survey of 300 retailers; only 48% of what’s returned can be resold at full price
more...
No comment yet.
Scooped by Peter Sobotta
Scoop.it!

Christmas may be over, but holiday commerce continues

Christmas may be over, but holiday commerce continues | Reverse Logistics | Scoop.it
Christmas day may be over, but the commerce aspect of the holiday continues into the next day and weeks.
Peter Sobotta's insight:
Best Buy estimated that returns, replacements and damaged goods cost the retailer $400 million.
more...
No comment yet.
Scooped by Peter Sobotta
Scoop.it!

The 3 Pillars of Reverse Logistics Optimization

The 3 Pillars of Reverse Logistics Optimization | Reverse Logistics | Scoop.it
Read more to learn how you can improve your mobile trade-in business by implementing the 3 Pillars of Reverse Logistics Optimization.
Peter Sobotta's insight:
In any kind of reverse logistics operation, minimizing your work in progress (WIP) is critical. Having a lot of WIP sitting in a warehouse is one of the 7 wastes of supply chains, leading to not only diminished product value, but also processing errors.
more...
No comment yet.
Rescooped by Peter Sobotta from lopsideinternet666
Scoop.it!

Online Retail Returns Should Be Rethought Because They Actually Make You Money in the Long Run |

Online Retail Returns Should Be Rethought Because They Actually Make You Money in the Long Run | | Reverse Logistics | Scoop.it
A nightmare … that’s what most online retailers will tell you about the returns process.

Via Clarissa Harrington
Peter Sobotta's insight:

One study showed a spike in spending by as much as $2,000 or more per consumer over just 24 months when the right returns policy was in place.

more...
Clarissa Harrington's curator insight, May 7, 2015 12:27 AM

Only only in the near past have e-tailers been capable of evolve past the mantra that on-line product returns have been a cost that they had to absorb.

Rescooped by Peter Sobotta from Ecommerce logistics and start-ups
Scoop.it!

Amazon courts startups, SMBs with Launchpad fulfillment service - ZDNet

Amazon courts startups, SMBs with Launchpad fulfillment service - ZDNet | Reverse Logistics | Scoop.it
Launchpad is an indication that Amazon's fulfillment network and ecosystem for third party sellers is becoming a differentiator.

Via Cathy Roberson
Peter Sobotta's insight:

Large companies are increasingly bringing their e-commerce operations in-house to leverage digital and physical channels. That reality means that smaller companies will be the new battleground for third party fulfillment players.

more...
No comment yet.
Rescooped by Peter Sobotta from Reverse Logistics
Scoop.it!

Drop Shipping: How to Manage Returns

Drop Shipping: How to Manage Returns | Reverse Logistics | Scoop.it
Drop shipping requires three major data integrations between the retailer and the supplier: product catalog, inventory, and orders. The order integration and workflow culminates with ...
Peter Sobotta's insight:

Customers return products when they are disappointed with their purchase. 

more...
Peter Sobotta's curator insight, April 27, 2015 8:41 AM

Returns for ecommerce businesses are more complicated than the straightforward process that consumers use in physical retail stores. For drop shipping, returns add an additional layer of complexity.

Scooped by Peter Sobotta
Scoop.it!

Delhivery nets US$85M as e-commerce logistics poised for huge growth in India - e27

Delhivery nets US$85M as e-commerce logistics poised for huge growth in India - e27 | Reverse Logistics | Scoop.it
With consumer Internet majors such as Ola, Flipkart and Amazon foraying into the grocery e-tailing space, e-commerce logistics is set to boom
Peter Sobotta's insight:

On-demand logistics and e-commerce fulfillment verticals are showing remarkable growth, and gaining VC interest.

more...
No comment yet.
Scooped by Peter Sobotta
Scoop.it!

Using 4 Reverse Logistics Benefits to Boost Supply Chain

Using 4 Reverse Logistics Benefits to Boost Supply Chain | Reverse Logistics | Scoop.it
Many supply chain managers forget to think about returns or reverse logistics first. However, it's proven to help boost supply chain management.
Peter Sobotta's insight:

Most return management processes are vaguely outlined. Information is unclear as to what returns exist in the pipeline and their status. Are the items to be repaired, replaced, refurbished, recycled or trashed? 

more...
No comment yet.
Scooped by Peter Sobotta
Scoop.it!

Green Reverse Logistics Brings Many Happy Returns - Inbound Logistics

Green Reverse Logistics Brings Many Happy Returns - Inbound Logistics | Reverse Logistics | Scoop.it
Companies that combine the reduce, reuse, recycle mantra with the supply chain wisdom of managing costs and stamping out inefficiencies are developing reverse supply chains that help the Earth, the customer, and the bottom line.
Peter Sobotta's insight:

By embracing reverse logistics strategies including returns management; product repair and refurbishment; recycling of goods and materials; and proper disposal of materials from unwanted goods, companies can move the sustainability needle while also cutting costs and reaping products with a longer shelf life.

more...
No comment yet.
Scooped by Peter Sobotta
Scoop.it!

Drop Shipping: How to Manage Returns - Practical Ecommerce

Drop Shipping: How to Manage Returns - Practical Ecommerce | Reverse Logistics | Scoop.it
Drop shipping requires three major data integrations between the retailer and the supplier: product catalog, inventory, and orders. The order integration and workflow culminates with ...
Peter Sobotta's insight:

Returns for ecommerce businesses are more complicated than the straightforward process that consumers use in physical retail stores. For drop shipping, returns add an additional layer of complexity.

more...
Peter Sobotta's curator insight, June 21, 2015 10:34 PM

Customers return products when they are disappointed with their purchase. 

Scooped by Peter Sobotta
Scoop.it!

The Insane Cost of Unhappy Customers [INFOGRAPHIC]

The Insane Cost of Unhappy Customers [INFOGRAPHIC] | Reverse Logistics | Scoop.it
Catching unhappy customers and doing something about it doesn’t have to cost a fortune, and it doesn’t require fancy integrated technology systems to be integrated into your customer service processes.
Peter Sobotta's insight:

Catching unhappy customers and doing something about it doesn’t have to cost a fortune, and it doesn’t require fancy integrated technology systems to be integrated into your customer service processes.

more...
No comment yet.
Scooped by Peter Sobotta
Scoop.it!

The Ultimate DIY Guide to Beautiful Product Photography – Shopify

The Ultimate DIY Guide to Beautiful Product Photography – Shopify | Reverse Logistics | Scoop.it
A blog about ecommerce marketing, running an online business and updates to Shopify's ecommerce community.
Peter Sobotta's insight:

Showcasing your products with high-quality images can also be the winning difference between a conversion and no sale at all. 

more...
No comment yet.