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Business Studies - Sources of Finance: Business Exam Tips - YouTube

When choosing finance for a business, its essential that it's adequate for the needs of the business. For example, making sure that it's actually enough to p...
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Customer Service Training Video: Smile & Move®

http://www.givemore.com/Smove Inspire a positive attitude toward customer service. This video has been helping thousands of people & organizations embrace wh...
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Types of Discrimination - YouTube

Short clip looking at the various types of workplace discrimination. Contact us to review our full range of equality and diversity training resources.
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The Seven Secrets of Exceptional Customer Service - VTIC Presentation by Carrie Gendreau

Carrie Gendreau's presentation at the 2011 Vermont Travel Industry Conference. Part of the VTIC Lecture Series.
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Forget Customer Service, Think Customer Wowing

Forget Customer Service, Think Customer Wowing | Retail Services | Scoop.it
If you want to create life-long clients, you need to impress people right from the start.
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