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Rescooped by Matthew DiPilato from Darveys Store
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Coach Wallet

Coach Wallet | Retail | Scoop.it

Shop the luxury Coach Wallet of designer brand Coach at Darveys. The American label offers a wide assortment of handbags, small leather goods, footwear, watches, travel accessories and other accessories for both men and women. Shop the collection at Darveys.com!


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Coach Keeps Falling: Buying Opportunity or Dying Company? (COH)

Coach Keeps Falling: Buying Opportunity or Dying Company? (COH) | Retail | Scoop.it
Coach is reporting disappointing financial performance as the company is losing market share versus Michael Kors and Kate Spade. Buying opportunity, or time to sell? - Andrés Cardenal - Consumer Goods
Matthew DiPilato's insight:

While Coach has seen its decline, this article points out reasons why it continues to be a strong company. I feel Coach will come out of this slump ahead.  I have seen the new collection from Stuart, and if the public likes it as much as I think it will, the sales will follow!

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Kirsten Dunst Grabs Lunch with a Coach Bag - PurseBlog

Kirsten Dunst Grabs Lunch with a Coach Bag - PurseBlog | Retail | Scoop.it
Kirsten Dunst carries a burgundy Coach Mini Borough Bag in California
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How To Get Your Employees to Think Strategically

How To Get Your Employees to Think Strategically | Retail | Scoop.it
Studies show that strategic thinking is the most important element of leadership. But how do you instill the trait in others at your company?
Matthew DiPilato's insight:

Reward thinking!  Not reaction!

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RSA Animate - Drive: The surprising truth about what motivates us - YouTube

This lively RSA Animate, adapted from Dan Pink's talk at the RSA, illustrates the hidden truths behind what really motivates us at home and in the workplace....
Matthew DiPilato's insight:

Very interesting behavioral insight.  I can see how this applies it's not just about money it's also about satisfaction and purpose!

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Develop Strategic Thinkers Throughout Your Organization

Develop Strategic Thinkers Throughout Your Organization | Retail | Scoop.it
It's the single most important skill a leader needs.
Matthew DiPilato's insight:

Develop your people and they will work hard for you!

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Karlie Kloss Totes Coach to a Victoria's Secret Party - PurseBlog

Karlie Kloss Totes Coach to a Victoria's Secret Party - PurseBlog | Retail | Scoop.it
Karlie Kloss carries a black Coach bag to a Victoria's Secret party in NYC
Matthew DiPilato's insight:

Way to represent!

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Leadership Is Not a Solitary Task

Leadership Is Not a Solitary Task | Retail | Scoop.it
Most real change is community-driven and community-focused.
Matthew DiPilato's insight:

A must read from start to finish!

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How to make friends, coworkers, and team members feel good about themselves

How to make friends, coworkers, and team members feel good about themselves | Retail | Scoop.it
David Spinks is the cofounder of Feast: Helping busy people build a habit of cooking at home. He also cofounded CMX Summit, TheCommunityManager and writes about building startups ...
Matthew DiPilato's insight:

Great insight!  People who feel good about themselves work harder!

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Handling Customer Complaints … 8 Mistakes to Avoid

Handling Customer Complaints … 8 Mistakes to Avoid | Retail | Scoop.it
Do you focus on customer complaints? Handling customer complaints correctly is an incredibly important part of the overall service experience you deliver.
Matthew DiPilato's insight:

Handeling a complaint is just a important as selling a product.  Plus it truly is an opportunity to grow in skill.  I wish more people in retail would read this article.  It shocks me the few times I've made the effort to inform another manager of a negative behavior only to find that they are just as bad.  Do unto others as you would have them do to you!

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▶ Sales Excellence - How to become a Great Salesperson - YouTube

Info for Stalkers: Google - +allenstenhaus Twitter - @allenstenhaus Facebook - facebook.com/allenstenhaus Citations and other legal stuff: Music/Sound Clips:...
Matthew DiPilato's insight:

If you are new to sales or if you have someone on your team that's new this is some great general advice on being a good sales person.  At the end of the day it's all about self-motivation.

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How the least-loyal generation is shaping retail

How the least-loyal generation is shaping retail | Retail | Scoop.it
Millennials are markedly different than previous generations, forcing retailers to develop new strategies to draw their business.
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How to Deal With Customer Complaints Online

How to Deal With Customer Complaints Online | Retail | Scoop.it
Social media can amplify customer complaints, but your response can be an effective marketing tool. Here are two simple rules you can adopt to turn the negative into a positive.
Matthew DiPilato's insight:

Wow them and you'll keep them coming back for more!

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A Conference Call in Real Life - YouTube

This lively RSA Animate, adapted from Dan Pink's talk at the RSA, illustrates the hidden truths behind what really motivates us at home and in the workplace....
Matthew DiPilato's insight:

Hilarious!  This is especially true in retail I've heard fire alarms going off in the background, kids going wild, etc… Share your own funny so we can all laugh together!

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Get a Look at Coach's First-Ever Ready-to-Wear Collection

Get a Look at Coach's First-Ever Ready-to-Wear Collection | Retail | Scoop.it
Prepare to lust: Coach has launched its first-ever ready-to-wear collection. The fall 2014 collection was unveiled today in New York City on the first day of Fashion Week. Designed by Stuart Vevers, the house's buzzy...
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October 2015: The End of the Swipe-and-Sign Credit Card - Corporate Intelligence - WSJ

October 2015: The End of the Swipe-and-Sign Credit Card - Corporate Intelligence - WSJ | Retail | Scoop.it
It's a payment ritual as familiar as handing over a $20 bill, and it's about to go extinct: prepare to say farewell to the swipe-and-sign of a credit card transaction.
Matthew DiPilato's insight:

Wow, we need changes to the system.

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12 Ridiculous Bags That Will Definitely Get You Photographed Outside Fashion Week - PurseBlog

12 Ridiculous Bags That Will Definitely Get You Photographed Outside Fashion Week - PurseBlog | Retail | Scoop.it
If you want to get your photo snapped at Fashion Week (or just let your bag take center stage), we've got a dozen that'll do the trick.
Matthew DiPilato's insight:

You have to check out the prices of some of these bags.  Woah, I'm glad I don't have to sell those styles.  I'm sure someone will buy them there always is.  Well, you'll see for yourself

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10 Fashion Rules to Live By this Spring

10 Fashion Rules to Live By this Spring | Retail | Scoop.it
Before you reach for the hot-glue gun, read on for nine more of our rules for the season—they’re so good, you couldn’t possibly be tempted to break them.
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Snowlanta No Match for Corporate Culture

Snowlanta No Match for Corporate Culture | Retail | Scoop.it
Let me tell you about Derrick, my hero this week.It was after nightfall, a snowstorm had crippled Atlanta, the sidewalks were iced over and an older guest approached the front desk in tears. Her
Matthew DiPilato's insight:

What a great story!  We always try to look for opportunities to provide such legendary service at Coach.  However, this man went above and beyond the call of duty.  He took work out of the equation and did something truly noteworthy, and selfless.  We need to see more stories like this.

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3 Slam-Dunk Ways to Give Customers Exactly What They Want

3 Slam-Dunk Ways to Give Customers Exactly What They Want | Retail | Scoop.it
Making customers happy doesn't have to be terribly difficult. In fact, they usually want just one thing from you. Here are three ways to deliver it.
Matthew DiPilato's insight:

So true - Make it easy!  They'll keep coming back!  Combind with exceptionally friendly and personalize service and you've got them for life!

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Visionary Retailers Taking Advantage

Visionary Retailers Taking Advantage | Retail | Scoop.it
Steve Buege:Visionary Retailers Taking Advantage :“May you live in interesting times”, so goes the ancient Chinese proverb that some interpret as a curse. In many respects, it may seem like...

Via Tom Pick
Matthew DiPilato's insight:

These are some great points on how important it is to reach your customer through every channel possible. It is important to make these tools accessible on a store level as well so the interaction becomes personalized.

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Tom Pick's curator insight, January 2, 2014 4:38 PM

Ror many innovative retailers the "curse" of real-time demand is opening up a spectrum of new ways to convert the current volatility into today’s opportunity and tomorrow’s revenue growth.