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Leadership Perspectives: Being Civil

Leadership Perspectives: Being Civil | ProActive Workplaces | Scoop.it
Posted in Self LeadershipI’ve been giving a great deal of thought lately to the concept of civility.

Via The e.MILE Community
Richard Hart's insight:

CIV·il  (svl) - adj. Of, relating to, or befitting a citizen or citizens...

 

CIV ility (si vil’ it ee) - n. Quality of being civilized; the manner of a civil person; politeness...

 

If civility has its roots in the notion of citizenship -- the assumption of rights and responsibilities in relation both to others, and to a larger community -- it's hard to imagine that anyone aspiring to be a leader in an organziation could undervalue this quality. What could be a more fundamental acknowledgement of that inter-relatedness than the intentional and deliberate offering of common courtesies, the extension of everyday thoughtfulness?

And yet, in the midst of our busy lives, this is precisely the thing we so often do forget….

 

 

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donhornsby's curator insight, February 26, 2013 7:49 AM

(From the article): For me, being civil is living in mutual respect and having meaningful connections and conversations across and among groups. These are necessary to building trust and social capital in our government, community, churches, businesses, and in our homes.  It means being able to know what truth is, and being able to speak it, while at the same time listening carefully to the truth of those we do not understand or know.

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How Offices Become Complaint Departments

How Offices Become Complaint Departments | ProActive Workplaces | Scoop.it
Experts in workplace psychology say that some of the inevitable complaining by employees is helpful, even necessary, but that it can also become toxic.

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We're collecting quotes, thoughts and ideas on the topic of workplace griping, which we intend to share on-line. Care to add to the dialogue?

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Harvard Business Review - The Daily Stat

Harvard Business Review - The Daily Stat | ProActive Workplaces | Scoop.it

Worker Engagement in China Lags Global Average

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OK -- but given that the global average of engaged employees stands at only 11%, you gotta wonder if the rest of the world really has much to be proud of...


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Restorative practices are reducing conflict in Detroit

Restorative practices are reducing conflict in Detroit | ProActive Workplaces | Scoop.it
Restorative practices with students are reducing violence in Detroit by building up relationships.

Richard Hart's insight:

Communities struggling with entrenched patterns of harmful behaviour are typically burdened by multiple social challenges, including poverty, racial discrimination, violence and addiction.

Under those circumstances, retribution and punishment are unlikely to create more than a short-term variance in offending and recidivism across a population.

On the other hand, real change is possible when the people directly involved in and affected by incidents of harm are brought together to understand more about what has happened, to learn about individuals have been affected, and to participate in determining what has to change for things to be better.

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Rotman Dean Roger Martin on Design Thinking

Rotman School Dean Roger Martin explains why business people don't need to understand designers, they have to become designers. 


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Turn Failures Into Stepping Stones: 5 Ways

Turn Failures Into Stepping Stones: 5 Ways | ProActive Workplaces | Scoop.it

Surely someone's told you to 'embrace failure' before. Here's what that means, actually, and how to do it.


Via donhornsby
Richard Hart's insight:

Easy to say...not always easy to do -- especially when you're in a leadership position, and you feel the weight of responsibility on your shoulders.

 

The worst way to wear that responsibility is to take it so personally, to tie your identity to it so closely, that failure feels a threat to your very being. 

 

Someone spoke to me today of the "power of vulnerability". Having the courage to try, while acknowledging the potential for failure -- and then having the courage to pick yourself up again after the fall and try again -- must be a great example of what my friend was talking about.

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donhornsby's curator insight, February 22, 2013 10:50 AM

(From the article): Get back at it right away. There are good reasons why your second attempt at anything is always stronger than your first. And as long as something's worth trying, isn't it worth trying more than once?

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Managing Your Boss – 3 Keys to Leading Up

Managing Your Boss – 3 Keys to Leading Up | ProActive Workplaces | Scoop.it
I have been very fortunate to work with some fantastic leaders in my career—but not all managers I have worked for have qualified for that title. They may have been my bosses, but they were not eff...
Richard Hart's insight:

Effective leadership can be found at all levels of an organization -- and is often best exemplified by the individuals who find effective ways to deal with difficult behavior from their bosses.

 

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New Employee Orientation Program – Page Turner or a Media Rich Experience?

New Employee Orientation Program – Page Turner or a Media Rich Experience? | ProActive Workplaces | Scoop.it
New Employee Orientation course should share how the employee can progress in his or her career and grow in the organization and Provide detailed information about the products and services of the company, its USP and major differentiators.
Richard Hart's insight:

Effective on-boarding of new hires is critical to their long-term success in any organization. If you've never created an orientation program for new employees, here is a good overview of essential content, and effective delivery.

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Build Corporate Sustainability with Personal Resilience: 5 Points

Build Corporate Sustainability with Personal Resilience: 5 Points | ProActive Workplaces | Scoop.it
Build Corporate Sustainability and Corporate Resilience by enhancing Personal Resilience in the workforce through Respectful Workplace Programs
Richard Hart's insight:

Enhancement of personal resilience in the workforce should be a key element of every corporate sustainability strategy.

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The Missing Link of Change: Suspension

The Missing Link of Change: Suspension | ProActive Workplaces | Scoop.it
My last post "The Sixth Sense" discussed the stages of grief as a model for understanding our emotional responses to organizational change. But I have always felt we were missing a foundational element in our understanding of the grieving cycle.
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A great reminder that change challenges us at various levels, not least of all the affective level.

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Corporate Culture: The Way We Do Things | The Portable You™

Corporate Culture: The Way We Do Things | The Portable You™ | ProActive Workplaces | Scoop.it
Elizabeth Creith talks about the unwritten rules of corporate culture. Every job has them; every employee needs to learn them.
Richard Hart's insight:

Until you are willing to look closely at "the way we REALLY do things here", there is no way to engage in a meaningful conversation about changing corporate culture.

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Yakima Herald Republic | Boy Scouts not prepared

Yakima Herald Republic | Boy Scouts not prepared | ProActive Workplaces | Scoop.it

Is this leadership or a major lack thereof? The Boy Scouts of America (BSA) is considering lifting its national ban on gay members and leaders, leaving that choice to local troops. Yet the decision from headquarters, which was expected Wednesday, has now been delayed until the organization’s annual meeting in May.

Richard Hart's insight:

My favorite line from this article: "In the long run, no one will want to invest in or be part of a values-based organization that won’t take a stand on values."

 

The BSA appears fixated on "getting the right outcome", in terms of damage control and organizational stability, rather than "doing the right thing".

 

Rightly or wrongly, I imagine the leaders of the organization huddling behind closed doors, trying to figure a way to make the storm of change outside go away, instead of welcoming this opportunity to demonstrate leadership, and stake a claim here in the 21st century as a standard-bearer for civil values of inclusion and diversity.

 

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Business complains of ‘one-way street’ on IR

Business complains of ‘one-way street’ on IR | ProActive Workplaces | Scoop.it
Business has accused the government of election-year populism in pushing more family-friendly rules onto companies while ignoring calls to deal with produc­tivity-sapping elements of the Fair Work Act.
Richard Hart's insight:

Change is always difficult -- and never more so than at the legislative and regulatory level.

 

As this article from New South Wales in Australia illustrates, many jurisdictions are now wrestling with questions about increased flexibility in working conditions to allow workers to meet family obligations such as caring for children and elderly parents.

 

Obviously there needs to be a balance struck between the needs of workers, the needs of employers, and the needs of society at large. There will be strident voices on all sides. But the way we collectively decide on these issues, and the way we have the conversations, will shape the workplace and workplace relationships for years to come.

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Goodyear Dunlop leader eager to keep Tonawanda plant rolling - The Buffalo News

Goodyear Dunlop leader eager to keep Tonawanda plant rolling  - The Buffalo News | ProActive Workplaces | Scoop.it
John A. Romero is a well-traveled Goodyear manager, appropriate for someone in the tire business.Romero grew up in Santa Fe, N.M., and attended junior college at the New Mexico Military Institute on a football scholarship.
Richard Hart's insight:

I have no idea what the workplace conditions are like at the Goodyear Dunlop Tonawanda facility, or what new manager, John Romero is really like. What I do know is that it is refreshing to see a local plant manager giving so much public credit to the people who keep production moving, and speaking on the importance of developing good and open communications with employees and their representatives.

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Five Guideposts For The Future Of Leadership and Management - Forbes

Five Guideposts For The Future Of Leadership and Management - Forbes | ProActive Workplaces | Scoop.it
Steve Denning is on fire today. Claudio Perrone via Alexander Fürstenau In fact, lots of us were on fire yesterday for the global event, Stoos Connect, aka World Stoos Day.

Richard Hart's insight:

An overview of some key ideas informing Steve Denning's new book, The Leader’s Guide to Radical Management

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Leadership: One Size Does Not Fit All

Leadership: One Size Does Not Fit All | ProActive Workplaces | Scoop.it
Flip through the pages of any traditional book on dog behavior, and you’re likely to find advice about how to be the “boss” or “alpha”—the Big Kahuna. Never feed your dog before you sit down to you...

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If people were dogs...lessons in leadership from the world of dog-handlers.

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John McDonald gives Restorative Justice keynote at the University of Sydney

John McDonald of ProActive ReSolutions will give the key note address on 'Restorative Justice: Some Big Ideas' at this seminar on restorative justice for adult offenders. The seminar will bring together a panel of experts to offer critical analysis of the emergence and impact of program developments for restorative justice practitioners and professionals.

Richard Hart's insight:

John McDonald, one of the world's acknowledged leaders in the field of Restorative Justice, pioneered the introduction of RJ processes into communities, youth and criminal justice system, and workplaces internationally.

 

This seminar is also a launch for the the new book Restorative Justice: Adults and Emerging Practice published by the Sydney Institute of Criminology, to which McDonald contributed. The Honourable Greg Smith, NSW Attorney General and Minister for Justice, will introduce the book.

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Richard Hart's curator insight, March 7, 2013 12:52 AM
John McDonald, one of the world's acknowledged leaders in the field of Restorative Justice, pioneered the introduction of RJ processes into communities, youth and criminal justice system, and workplaces internationally.

 

This seminar is also a launch for the the new book Restorative Justice: Adults and Emerging Practice published by the Sydney Institute of Criminology, to which McDonald contributed. The Honourable Greg Smith, NSW Attorney General and Minister for Justice, will introduce the book.

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Leadership Perspectives: Being Civil

Leadership Perspectives: Being Civil | ProActive Workplaces | Scoop.it
Posted in Self LeadershipI’ve been giving a great deal of thought lately to the concept of civility.

Via The e.MILE Community
Richard Hart's insight:

CIV·il  (svl) - adj. Of, relating to, or befitting a citizen or citizens...

 

CIV ility (si vil’ it ee) - n. Quality of being civilized; the manner of a civil person; politeness...

 

If civility has its roots in the notion of citizenship -- the assumption of rights and responsibilities in relation both to others, and to a larger community -- it's hard to imagine that anyone aspiring to be a leader in an organziation could undervalue this quality. What could be a more fundamental acknowledgement of that inter-relatedness than the intentional and deliberate offering of common courtesies, the extension of everyday thoughtfulness?

And yet, in the midst of our busy lives, this is precisely the thing we so often do forget….

 

 

more...
donhornsby's curator insight, February 26, 2013 7:49 AM

(From the article): For me, being civil is living in mutual respect and having meaningful connections and conversations across and among groups. These are necessary to building trust and social capital in our government, community, churches, businesses, and in our homes.  It means being able to know what truth is, and being able to speak it, while at the same time listening carefully to the truth of those we do not understand or know.

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10 Leadership Nuggets from Mayor Ed Koch

10 Leadership Nuggets from Mayor Ed Koch | ProActive Workplaces | Scoop.it
Ed Koch brings us lessons in authenticity, candor, and having a can-do attitude."Do ya miss me?"Growing up in New York City, Ed Koch was my mayor. When I heard that he'd passed, I was
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Don't you appreciate people who can bring the message home with wit and humor?

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10 Must-Read Inspiring Business Leader Biographies | Slideshow

10 Must-Read Inspiring Business Leader Biographies | Slideshow | ProActive Workplaces | Scoop.it
Take a page from the book of the lives of these famous entrepreneurs.
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We can all use a little inspiration when we're taking on the challenge of leadership...

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The HR and Sustainability Nexus: An Untapped Asset?

The HR and Sustainability Nexus: An Untapped Asset? | ProActive Workplaces | Scoop.it
A combination of a sustainable approach and a strong HR role may be a recipe for high performance.
Richard Hart's insight:

Best practices in Corporate Sustainability incorporate critical dimensions of HR.

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4 Steps to "Safe Tweeting" - The Billboard Test

4 Steps to "Safe Tweeting" - The Billboard Test | ProActive Workplaces | Scoop.it

Social Networks can raise risks for reputations, relationships, and jobs. Manage the risks with 4 simple steps - and help create a Respectful Workplace.

Richard Hart's insight:

Navigating the world of social media takes some wisdom, and some practical decision-making tools.

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Hey Leaders! Listening Isn’t Easy, But It’s Essential

Hey Leaders! Listening Isn’t Easy, But It’s Essential | ProActive Workplaces | Scoop.it
3 Tips for Better Leadership Communications: We create barriers to active listening and our performance suffers
Richard Hart's insight:

We all pay lip service to the importance of listening in transforming relationships.

 

To make a significant and sustained difference, however, we need to do more than simply carry a genuine intention to listen. We have to also translate that intention into skilled practice, to actually hear and understand what the other is saying, from inside of their frame of reference, rather than simply and reflexively judging from our own frame of reference.

 

And even then, real transformation will not come until we demonstrate that we have listened, heard and understood -- that we have "seen" the other. That's when the door to change truly starts to open.

 

 

 

 

 

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Managing Opposition To Strategy Within The Executive Ranks | Executive Street

Managing Opposition To Strategy Within The Executive Ranks | Executive Street | ProActive Workplaces | Scoop.it
This article examines the dilemma of managing dissent within the management team related to corporate strategy.
Richard Hart's insight:

A nice, tight article that distinguishes between the challenges of strategic planning and strategic execution.

 

It's a good reminder of the fact that a leader's emphasis will need to shift between dialogue/consultation and accountability/resolution at different points of time.

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NC Goodwill husband-wife team paid nearly $800,000

NC Goodwill husband-wife team paid nearly $800,000 | ProActive Workplaces | Scoop.it
The married couple who run 36 Goodwill secondhand stores stretching from Durham to Jacksonville are taking home a combined compensation of nearly $800,000, a sum raising eyebrows for a nonprofit that sells donated clothing and books.
Richard Hart's insight:

I don't know that it is every helpful to criticize and condemn without a full understanding of the overall context -- but this is a good illustration of the importance of transparency and clarity in any organization.

 

At the end of the day, others responsible for governing the NC Goodwill will decide whether or not it is responsible to pay 2 individuals in charge of the non-profit organization $800,000+ per year. It would be a mistake, however, to assume that other stakeholders, including employees, volunteers and community partners, will not have strong opinions about the matter. One way or the other, there is going to be some repair work required.

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Goodyear Dunlop leader eager to keep Tonawanda plant rolling - The Buffalo News

Goodyear Dunlop leader eager to keep Tonawanda plant rolling  - The Buffalo News | ProActive Workplaces | Scoop.it
John A. Romero is a well-traveled Goodyear manager, appropriate for someone in the tire business.Romero grew up in Santa Fe, N.M., and attended junior college at the New Mexico Military Institute on a football scholarship.
Richard Hart's insight:

I have no idea what the workplace conditions are like at the Goodyear Dunlop Tonawanda facility, or what new manager, John Romero is really like. What I do know is that it is refreshing to see a local plant manager giving so much public credit to the people who keep production moving, and speaking on the importance of developing good and open communications with employees and their representatives.

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