The new service will streamline check-in using mobile technology and online booking functions.
In this article news is about the technology improvement in hotel industry. This development launched by accor by implementing digital technology to offer guests a personalized welcome. This new technology in check in time is very useful for the guests because it is saving guest time when guest arrive to hotel, there is no queue for long time when many guests are check in and it also make a front office staff easier to do job. To use this technology is simply, guest just need to make a reservation thru accorhotel.com by mobile application and two days before arrival guests require to check in online. After guest arrive the room key is prepare for the guest and guest also be inform by many useful information. The feedback from guest is also great and about 90percent of guests saying that they are willing to do that again. Again technology is improving business in hotel industry. (STEVEN 20001420)
This article is talking about the technology improvements within the hotel industry. The implementation of digital technology not only welcome guest to a whole new luxurious level, but to do them a favor by minimising the difficulty level for people who are less talented in the area of checking in through, or booking online through internet. It gives ease to the customers while somehow profits the hotel industry in labor. The technology is simple, as everything is provided through the new hotel check-in technology, lessen the queue crowd and making the guests happy. The feedback was well received as well. (MARCONI 20001476)
SOMETIMES, you just want something a little different from your hotel.
This article discuss about the world's 10 weirdest hotels with their own uniqueness and built with creativity in terms of their different architecture designs. It is good to have such uniqueness built into those different accommodations which can accommodate to guests that want to live and experience unique hotels in the world. By providing a special hotel environment for guests to live in, they are able to grasp the heart felt specialty of living in a different home compared to their usual habitat. Therefore weird hotel concepts usually are able to attract exotic guests that want to obtain the unusual sense of living besides from residing in an environmental friendly home. (LEONARD)
In this news, it is telling about the world's 10 weirdest hotels which actually really amazing and exist in this world. That type of unique hotel is amazing concept for people who want to experience different feeling to stay in the hotel. Peoples are basically stay in hotel because for luxury or business which make people just experiencing normal staying in common basic hotel around the city. But with this unique hotel applied in the world, it brings a chance to peoples to experience something new. This new experience is very suit to people who basically more to adventure, relaxing or challenger. In the same time, this unique hotel is not just attracting the local tourist, this is also attracting international tourist around the world and it also bring up the name of the country where this unique hotel is build. (STEVEN 20001420)
In this article, it discusses about the world's 10 weirdest hotels. Despite the concept of it is weird, it is definitely attractive customers from all around the world. Not only it is creative in a weird sense, but it is also providing adventurous stay for any guests that are visiting. These isn't your usual luxurious hotel experience, it provides a whole new experience. As said, I believe this helps with any mentioned country of where the hotels are from in a tourism stand of point. Attracting international customer is one of their main motive, and it is definitely delivering. Adventurous, yet homely experience. (MARCONI 20001476)
Reporting for BBC Newsnight, John Sudworth uncovers evidence of organised prostitution at independently run spas inside a number of well known, Western-brand hotels in China.
The news is about how the china sex trade infiltrates international hotels. Although prostitution is illegal in China, however evidence has been uncovered showing that there has been organised prostitution activities being run at well-known international hotel brands. Discovery has been made stating that eradication of the prostitution industry is seemly tough as it is organised in an industrial scale. Mostly such prostitution trades are run by third party organisation that gains permit to run spas or karaoke bars inside the hotel itself, therefore extreme precaution and uphold of law must be done to prevent the illegal sex trade activities. Besides that, the prostitutes themselves also has a high probability of getting abused by clients due to the fact that some of the prostitutes are actually forced sex slaves. (LEONARD)
In this BBC news, it is telling about several foreign hotels in China have operated illegal prostitute business in the hotel spa. The spa and massage in the hotel is from third party, but agreement by hotel and this spa operator is breaking the law of government of China. From what I know, there are not only in China, every country like Malaysia and Indonesia also did the same thing. Peoples are now have put in mind that hotel is not about selling the room but hotel also selling the prostitution. This is very bad for hotel operation, because once this illegal issue has been discovered it will drop down hotel name and business. It maybe ended up with end of the business, losing money or losing business partner. China government should make the law of prostitution more stringent, it is to clean the dirty prostitution around China and also become a good example others country can learn. (STEVEN 20001420)
Renowned as an industry innovator with a history of firsts in the wellness space, Westin Hotels & Resorts today announced the global launch of the Westin Well-being Movement, an ambitious $15 million brand-wide campaign designed to enhance the well-being of guests and associates around the world.
The article is about the launch of a multi-million dollar well-being movement initiated by the Westin Hotels & Resorts Group. The launch partner of the movement is Headspace which is a well-known leading force in the field of health and wellbeing. Westin’s health and wellbeing program is designed to lead their guests to live in their hotels with the implementation of a healthy living lifestyle. The initiation of the well-being movement also leads to nearly 200 hotels owned by Westin group to hold wellness events and programs which are open to the public. By opening the events and programs to the public it allows the attraction of future new guests staying at the hotels which is one of a strategized plan in increasing the hotels’ occupancy rates in a long term period. Westin well-being council also included an online portal as one of the ways to reach out to their guests and it enables a global exchange of ideas and brings new interpretations for the well-being movement and eventually leads the whole campaign to a higher level of success. (LEONARD)
COLUMBIA, Md., Feb. 7, 2013 /PRNewswire/ -- Dolce Hotels & Resorts Implements MICROS OPERA 9 Front Desk Mobile on iPad.
This article is talking about the implementations of MICROS OPERA 9 from Dolce Hotels and Resorts. This implementation definitely help the Front Desk while doing the guests a favor by easing the difficulty of checking in. Technology has never been better, and with this implementation it has been taken up to a whole new level. Hotel industry has been offering the use of iPAD check-in, and it is showing good response due to the constant release of new software to not only ease the guests check ins, but to help the hotel with profit as well as the labor work. (MARCONI 20001476)
Article - Shift in Hotel Retail Impacts Revenues and Profits - By Robert Mandelbaum and Gary McDade - Hotels provide retail operations primarily for guest convenience and satisfaction, and are, in general, only a small part of total hotel revenue. Of the properties in the Trends® in the Hotel Industry database of PKF Hospitality Research, LLC (PKF-HR) that reported retail sales and expenses, retail sales made up just 0.9 percent of total hotel revenue in 2012.
Article - Bullied by a Guest - By Gay Lynn Grigas - Christina was working in guest relations at a major resort hotel in the Caribbean. When her next guest was a bit hostile and snarled at her, she chalked it up to a tough travel day for this weary business man and proceeded with her caring attitude and warm greeting
This article is talking about a woman named Christina who met a hostile customer, who wants to force their way to get a room and was maybe acting out of tiresome, but who might be a bully. However, Christina's quick-thinking had handled the situation well. Great training definitely paid off there, as she remained calm and not bite the hook that was laid out by the gnarly customer. She reserved her feelings and knowing well what the gnarly guest was trying to do, and not try to confront them. From there, we know, customers are always right, but Eleanor Roosevelt once said, "No one can make us feel inferior without our consent.". (MARCONI 20001476)
Article - Hilton Worldwide Extends Soap Recycling to Japan - Hilton Worldwide Extends Soap Recycling to Japan Globally, Hilton Worldwide’s program has resulted in over a million bars of soap being distributed to underprivileged communities since 2011.
Alila Hotels & Resorts is to launch Alila Seminyak, Bali in late 2014. Cocooned on an undeveloped stretch of beach on Bali’s south west coast, the resort has been designed as a tropical haven, connected by garden corridors creating an extensive labyrinth of vertical greens, leafy shrubs and blossoming plants, which are naturally ventilated by sea breezes.
Alila hotel and resorts will be launching Alila Seminyak at Bali in late 2014. The launch is bringing the business achievement of Alila hotel and resorts to a higher stage and it will be the group’s fifth property in Bali. The new resort is based on the beach of Bali’s south west coast and has been implementing the concept of nature as its main attraction source. The concept has been studied and developed so that it is environmentally sustainable. It is also stated that the entire development has been designed and built to follow strict sustainable regulations as to reduce industrial impact on the natural environment. The resort will be implementing reservation of the eco and energy solution which is a good idea to ensure the sustainability of the environment due to the fact that the resort is built in a natural environment. Materials used to construct will be a 100 percent locally sourced and therefore is able to save cost by not importing foreign items. A long term commitment has been implemented in the project development plan as to build productive and sustainable relations with the local community too. The location of the resort is strategic as it is situated near several facilities such as high end boutiques, antique art galleries and fine dining establishments which allow guests to experience the buzz of Alila Seminyak. (LEONARD)
Article - Grande Lakes Orlando Hotels Among First to Send Food Waste to New Energy Garden - By Glenn Hasek - Twice each week, food waste from the two facilities’ banquet operations is picked up and taken to the Energy Garden. Bob Brown, Chief Engineer for the hotels, says about 20 to 30 tons a month of food waste is being recycled.
Waterproof, hypoallergenic, antifungal, antibacterial, dust mite resistant and bedbug proof.
In this news is telling about the latest development in bedding protection. This development is created by polesy commercial. These developments are including improvement in being waterproof, hypoallergenic, antifungal, antibacterial, dust mite resistant and bedbug proof. From my opinion this improvement is very good in term of caring guest safety and healthy. In the hotel, the housekeeping peoples will change the bed linen and pillow case every day. But what is important for guest is inside pillow and mattress itself. I personally have felt the same experience when I staying in hotel, I always worried about the bed cleanliness. Although they have change the case or linen, but bacteria and bedbug is invisible in our eyes. With this latest development, guests can minimize their worries about the bed because this latest development providing a barrier against liquid and bedbug penetration. (STEVEN 20001420)
The Westin St. Francis in San Francisco has melded its historic charm with Facebook to create a thriving social media community.
This hotel news is telling about Westin St. Francis using a facebook to create a communication and sales with social community. A head of sales for the Westin St. Francis, Elaine Clancy has used facebook to make a conservation with the people and a longer term goal of driving sales. Facebook is a most popular social media in today world. What she did is a good and amazing idea. Now to use facebook as marketing tools is not a mistake. Peoples are using facebook everyday and by increasing fans in facebook it also brings peoples together inside the hotel. Peoples can randomly see the next advertising of hotel and peoples also can see what others people suggestion and comment toward hotel. Others comment from peoples is very useful to bring up the hotel name especially if it is a good compliment to hotel. By putting promotion in facebook, it is also saving the cost for sales department to make an advertisement because facebook is free to use. It has been proved that facebook actually is very good marketing tools and platform to increase the sales. (STEVEN 20001420)
Nine people, including four foreigners, are killed when Taliban gunmen burst into a luxury hotel in the Afghan capital Kabul.
The news is basically about the assault by terrorist forces at the Kabul hotel and nine individuals were killed in the attack. The gunmen behind the attacks were hiding in the toilet a few hours before they begin the attack. It is best to suggest that a tighter security procedure must be taken in order to ensure the safety of civilians dining in the hotel due to the fact that the hotel is located in an area which is highly vulnerable to terrorist assaults. The hotel should implement security sections at the entrance of the hotel for the inspection of their guests in terms of body checks just to make sure that their guests are not carrying any dangerous weaponry that can contribute to the happening of dangerous attacks. Local security forces are to patrol the neighbouring area to make sure that the hotel has a safe radius of approach because attackers might be hiding in nearby places where the hotel is situated before beginning their assault. (LEONARD)
This news is telling about the terrorist attacked diners on Thursday evening in Kabul hotel. This gun attack is end up with 9 peoples were killed and including two children. This case is very bad for the hotel name because in my opinion, everything related to the quest safety is very important. This is related to people life. Every hotel should provide and improve security check procedure in the hotel like guest scanning at hotel entry door. I am never seen this scanning machine in hotel before which easy for bad people to carrying their gun or weapon inside hotel. In this news it stated that this gunman is hiding his pistols inside his socks and hiding inside restaurant toilet for 3 hours. 3 hours is a very long time for people who stay in the toilet and security department must take an action immediately. But in fact, it is no action taking place and in the end surprise in coming. Security improvement is very important especially for country like Afghanistan where political issues and war is still ongoing. (STEVEN 20001420)
Hotels in Dubai reported 100% occupancy rates last weekend as tourists from across the Gulf descended on the emirate to celebrate Eid al-Adha.
In this article and video is about the healthy profit for Dubai hotels. For the past few years, Dubai is undeveloped and there is no tourist wanted to visit Dubai. But in today time, Dubai is already become a popular tourist destination with large number of visitor every year. Last time, there is very less tourist visit middle east country maybe because of race issues, war, religion, or maybe because middle east popular of terrorist. But luckily because of educated people and development of the technology, Dubai is one of the places that survive those issues. With the educated people managing Middle East country, it will help to change people’s perception about the bad incident have happen in Middle East. Evidence like 100percent occupancy room is bringing opportunities job for others people in every country. The more hotel get busy the more opportunities is come to the place. This is good in term of economy scale and it reduces unemployment. (STEVEN 20001420)
Conrad Maldives Rangali Island is opening new two-bedroom Family Water Villas this month. Created for families with older children, or friends travelling together, the seven new villas offer luxurious two-bedroom accommodation on stilts over the five-star resort’s lagoon. “Our philosophy is to offer our guests the ultimate in resort accommodation on two islands and we’re constantly updating to ensure we remain an innovator in luxury hospitality,” said Peter Nilsson, general manager, Conrad Maldives Rangali Island.
The article is about the opening of the new two-bedroom Family Water Villas by Conrad Maldives Rangali Island. The idea of this concept is basically aimed at families with older children and also meant for a group of friends that travel together during a trip. The villas offer luxurious bedrooms for their guests which is a good execution of luxurious vacation at the villas. The target of Conrad Maldives is to provide luxurious accommodation for their guests at two islands which is definitely a good concept which can attract a lot tourists to stay there. Constant updates are implemented at their resorts to ensure that they remain as top innovators of the hospitality industry. Luxurious facilities are situated around the villas which is a good idea as it provide easiness of access for the guests staying overnight. Conrad Maldives also offer active kid’s club for the younger travellers which hosts a number of activities and excursion daily in order to keep their guests occupied with entertaining events. By introducing this new Family Water Villas Conrad Maldives is able to bring their hospitality business to a higher performance stage. (LEONARD)
This article is about the introducing of two-bedroom family water villas by Conrad Maldives Rangali Island. The demand for two-bedroom over-water villas has been increasing ever since, and with that said, the management group has decided to introduce the guest's needs. It is aimed at families who wanted to have an adventure, while not being separated from the family by having 2 different villas. With that said, the villas provides jacuzzi, sun beds, and dining area as well as indoor dining and lounge area next to the bedroom. The whole concept oozes of Maldivian style in its natural harmony of wooden interiors and a breezy indoor-outdoor feel where the Indian Ocean is always in view. The implementation of this two bedroom villas definitely delivers in the profit list, and shows to the guests that feedback is always well received and thought thoroughly. (MARCONI 20001476)
Spas have been a must for the resort and hotel industry for many years now. Over the years the spa business in the resort and hotel industry has been booming as well. Spas have been accommodating mainly both business and leisure travellers, not forgetting to include the local community. Therefore, spas are the deciding factors that lead to the operational success of resort and hotels as spa is an important element in the resort and hotel industry. Business achievement of spas have not been declining even during recession period and this is mainly because during the recession period there are still spa-goers visiting spas in order to relieve themselves off the stress and tiredness caused by the recession period. Good marketing and discounting techniques are also essential to keep to the spa business operating at a successful rate. Simplified treatment menus at spas are to be offered as it brings back the basics of essential health and wellbeing to the customers. The method being emphasised to reach out to the customers nowadays are basically technological online tools like Twitter or Facebook where communication engagement is easily carried out. (LEONARD)
With how spas promote good health and sport, this promotion will definitely attract many spa going lovers, any hotel industry and resort that has the implementation of Spa will definitely be one step ahead of any competitors. And with today's technology and power in social media, it is not hard to reach out to any spa lovers, as there are social media sites such as Facebook, Twitter, Linkedin and so on, more and more people are learning about the well being of going for spas, and how healthy they are. With how the promotions are going, and discounts with any first time customer, this will definitely be a huge question mark if it was tend to fail. Statistics showed that over 75 percent of resort/hotel spas rolled out new packages, discounts and programs. (MARCONI 20001476)
Value for price is consistently a top driver for guest loyalty. Of course the tricky thing about improving perceptions of value is figuring out which levers to pull. You can always reduce price. But price cuts hurt revenue and are easily matched. Brands are much better served by using product and service offerings to improve value profitably.
There is a new generation entering the hospitality market and the hospitality industry has to keep up. Find out how hospitality educators are adapting for this new generation.
In this article, it is talking about the evolution of the hospitality industry. The improvement in technology greatly helped the industry, the new generation is not only causing changes in hospitality, but it is causing changes in hospitality education. Such as incorporating technical devices, like apple devices into class instruction to make it easier for the modern student to be interacted. A great example of the coming ages is the implementation of WIFI. WIFI helps making the classes simple, yet easing the explanation of tutors while giving the opportunities of students to interact with the tutors by not being left out with information. (MARCONI 20001476)
Article - Westin Dawn Beach Resort & Spa, St. Maarten Completes Landmark Solar Project - The Westin Dawn Beach Resort & Spa is not only the first Westin hotel or resort in the world - but also the only major resort in the Caribbean - to complete and utilize solar panels to replace its energy consumption throughout the resort.
In this news, Westin Dawn Beach Resort & Spa is not only the first Westin Hotel or resort in the world, but also the first to complete and utilize Solar Panels in the Caribbean to replace its energy consumption throughout the resort. Westin Dawn Beach Resort & Spa is known as a game changer in the hospitality industry, but with the implementation of its solar project, it is definitely on its heel and holding its title well. The implementation took the advantage of the abundance of sunshine from the island. This is a great, yet smart idea to utilize the power of sun, and it makes perfect sense to implement them in the Caribbean. (MARCONI 20001476)
Pullman hotels has today announced plans for further growth in Asia Pacific. According to the 2013 UNWTO World Tourism Barometer, tourist arrivals in South-East, North-East and Southern Asia grew significantly (about 7%). This trend should continue over the next few years.
Article - Le Meridien to Open 11 New Hotels in the Next 12 Months - With these new openings, Le Méridien is on track to more than triple its portfolio in the Americas since the French-born brand was acquired by Starwood Hotels & Resorts Worldwide (NYSE: HOT) in 2005.
The opening of 11 new hotels by Le Meridien has definitely proved the growth of its business empire. The opening of various number of hotels had ideally brought shine onto the Le Meridien’s brand name. Opening in a global market pace, it has allowed the brand to grow significantly. Starwood and its hotel ownership groups had transformed Le Meridien into modern lifestyle brand since 2005 that opens the destination through a mean of variety culture, arts and cuisine for both foreign and local tourists. Hence, this leads to the brand being able to attract different types of guests, ranging from exotic to slow paced depending on the demand and needs of the guest themselves. Re-development of marketing strategy and service training has also led to better market approach and recruitment of appropriate staffs. The focus of Le meriedien on a global growth trajectory will enable the brand to remain as a strong brand name in the resort and hotel industry. (LEONARD)
When it comes to luxury hotel rooms, some hoteliers are going underwater, offering exclusive rooms beneath the surface of the sea.
In this news, it is telling about one of the amazing creations in hotel industry. Since technology is moving fast and have improved, to build a unique hotel like undersea hotel is not impossible. To build unique hotel like on top of tree is not hard because we are living with that kind of environment, but to build a hotel under the sea is where technology is very needed because there are many things to be consider like make sure no oxygen issues, need to make sure water did not come in to the hotel, need to consider the government law about sea life and make sure the guest safety. It is nice to create this under sea hotel, now people can experience to stay below this world. Sleep with sea animal and sea plants with the great sea view. I think they should not require only to people who can swim. They should think better idea to the people who cannot swim, so all the peoples can enjoy the same experience and enjoy it. (STEVEN 20001420)
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