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Bank of America: When software relationships turn sour - ComputerWeekly.com

Bank of America: When software relationships turn sour - ComputerWeekly.com | Relationship Banking | Scoop.it
Bank of America: When software relationships turn sour ComputerWeekly.com Tibco has filed a lawsuit with the California North District Court alleging the Merrill Lynch division of Bank of America illegally used $300m of its software for a major IT...
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U.S. Bank updates app with photo balance transfer, keyword search

U.S. Bank updates app with photo balance transfer, keyword search | Relationship Banking | Scoop.it
U.S. Bank is expanding and improving its mobile applications, adding new features such as photo balance transfer, in an ongoing effort to attract younger consumers.
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Is poor customer service burning up bran… - ABA Banking Journal (blog)

Is poor customer service burning up bran…
ABA Banking Journal (blog)
Yet many banks haven't put the right resources together in the right ways to address customer service issues that can directly impact the value of their brands.
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Strategy to Boost Women's Access to Financial Services - AllAfrica.com

Strategy to Boost Women's Access to Financial Services - AllAfrica.com | Relationship Banking | Scoop.it
Strategy to Boost Women's Access to Financial Services
AllAfrica.com
THE National Microfinance Bank (NMB) has been picked by UK's Department for International Development (DfID) to increase women's access to financial services.
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Six Financial Services Firms Win Prestigious Awards in Digital Marketing and ... - 4-traders (press release)

Six Financial Services Firms Win Prestigious Awards in Digital Marketing and ... - 4-traders (press release) | Relationship Banking | Scoop.it
Six Financial Services Firms Win Prestigious Awards in Digital Marketing and ...
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wSun Life Financial makes $100000 donation for youth guidebook dedicated to ... - PR Newswire (press release)

Sun Life Financial makes $100000 donation for youth guidebook dedicated to ...
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Analysis: Time to taper? Not if you look at bank loans - Reuters

Analysis: Time to taper? Not if you look at bank loans - Reuters | Relationship Banking | Scoop.it
Analysis: Time to taper? Not if you look at bank loans Reuters Since the bottom of the recession just over four years ago, commercial bank loans and leases have grown 4.0 percent, one of the weakest post-recession recoveries in terms of borrowing...
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Revealed: how US and UK spy agencies defeat internet privacy and security - The Guardian

Revealed: how US and UK spy agencies defeat internet privacy and security - The Guardian | Relationship Banking | Scoop.it
scary-International Business Times Revealed: how US and UK spy agencies defeat internet privacy and security The Guardian The files show that the National Security Agency and its UK counterpart GCHQ have broadly compromised the guarantees that internet...
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RBC Leads Canadian Banks in Beating Profit Estimates (Correct) - Businessweek

RBC Leads Canadian Banks in Beating Profit Estimates (Correct) - Businessweek | Relationship Banking | Scoop.it
Montreal Gazette RBC Leads Canadian Banks in Beating Profit Estimates (Correct) Businessweek Royal Bank of Canada, Toronto-Dominion Bank and Canadian Imperial Bank of Commerce joined the country's other lenders in topping analysts' estimates for...
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Mint Review – Detailed Review of Mint.com Software | Modest Money

Mint Review – Detailed Review of Mint.com Software | Modest Money | Relationship Banking | Scoop.it
But today, I'm going to talk about a personal finance software that has created an incredible buzz not just within the personal finance community, but around the globe. So, what is it about Mint? Did they just pay tons of money ...
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On Travel: 'Rewards' programs unrewarding for many - The Desert Sun

On Travel: 'Rewards' programs unrewarding for many - The Desert Sun | Relationship Banking | Scoop.it
On Travel: 'Rewards' programs unrewarding for many
The Desert Sun
For years, loyalty programs flourished, thanks to a conventional wisdom that everyone should carry a rewards card.
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Getting a Handel on sustainable growth in retail banking - Finextra

Getting a Handel on sustainable growth in retail banking - Finextra | Relationship Banking | Scoop.it
Getting a Handel on sustainable growth in retail banking
Finextra
The ratings downgrade handed down to Handelsbanken this month was a rare piece of bad news for the organisation.
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Use a step-by-step process to select financial accounting software.

Use a step-by-step process to select financial accounting software. | Relationship Banking | Scoop.it
A firm’s executives need to take charge of financial accounting software selection projects and guide the firm to a more competitive and profitable future.
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Social Business in Financial Services. - Banktech

Social Business in Financial Services. - Banktech | Relationship Banking | Scoop.it
Social Business in Financial Services. Banktech Boxley Llewellyn, IBM Director of Growth Initiatives for the Financial Services Sector, offers useful insight into how banks can become social businesses to better service and communicate with...
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Recent Study: Retail Bank Loyalty Programs: Key Challenges and ...

Recent Study: Retail Bank Loyalty Programs: Key Challenges and ... | Relationship Banking | Scoop.it
Loyalty programs have emerged as one of the key marketing tools in the global retail banking industry. Retail banks offer a number of loyalty programs in developed economies, however many of these are commoditized.
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New players to grab US banking market share as customers go digital - Finextra

New players to grab US banking market share as customers go digital - Finextra | Relationship Banking | Scoop.it
New players to grab US banking market share as customers go digital Finextra This, combined with a willingness to shop around for banking products means that online-only players and new technology entrants could snap up as much as 15% of revenues...
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Banking On CRM: Financial Services Firms Tap Salesforce - Cloud ...

Banking On CRM: Financial Services Firms Tap Salesforce - Cloud ... | Relationship Banking | Scoop.it
Enter CRM. In fact, numerous financial services firms are choosing to work with Cloud Sherpas to improve their customer-facing practices, in part by adopting a cloud-based CRM platform. Here are six related examples: ...
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DU FAYET DE LA TOUR Hadrien's curator insight, June 2, 5:16 AM

Exemples montrant l'importance des plates formes CRM à travers 6 exemples

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How banks are using social media | Econsultancy

How banks are using social media | Econsultancy | Relationship Banking | Scoop.it
Gone are the days of waiting in a queue in a branch or on the phone to talk to your bank.
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Tax bill threatens loyalty program - Sydney Morning Herald

Tax bill threatens loyalty program - Sydney Morning Herald | Relationship Banking | Scoop.it
Tax bill threatens loyalty program Sydney Morning Herald One of Australia's largest loyalty programs is on the brink of collapse, potentially leaving more than 700,000 customers and some of the nation's biggest companies, including Myer, iSelect...
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Commercial banks face growing threat from mobile phone technology - The Standard Digital News

Commercial banks face growing threat from mobile phone technology - The Standard Digital News | Relationship Banking | Scoop.it
Commercial banks face growing threat from mobile phone technology The Standard Digital News BY JACKSON OKOTH.
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ANZ NZ's head of business banking Fred Ohlsson to also take on role as head of ... - Interest.co.nz

ANZ NZ's head of business banking Fred Ohlsson to also take on role as head of ... - Interest.co.nz | Relationship Banking | Scoop.it
ANZ NZ's head of business banking Fred Ohlsson to also take on role as head of ... Interest.co.nz Ohlsson, a Swede, has been managing director of business banking since joining ANZ NZ in December 2010.
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INTERVIEW: TD's Financial Chief Points to Bank's Strong Retail Performance - Wall Street Journal (blog)

INTERVIEW: TD's Financial Chief Points to Bank's Strong Retail Performance - Wall Street Journal (blog) | Relationship Banking | Scoop.it
Wall Street Journal (blog) INTERVIEW: TD's Financial Chief Points to Bank's Strong Retail Performance Wall Street Journal (blog) One of the biggest concerns overhanging Canada's big banks is their ability to increase earnings in the face of clouds...
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Restaurant loyalty programs pay off in surprising ways - Fast Casual (blog)

Restaurant loyalty programs pay off in surprising ways - Fast Casual (blog) | Relationship Banking | Scoop.it
Restaurant loyalty programs pay off in surprising ways Fast Casual (blog) Restaurants everywhere are rushing to implement customer loyalty programs. We're all familiar with the concept — the "Buy 10 Get 1 Free" punch card is nothing new.
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9 Beautiful Integrated Retail Banking Brand Identities - The Financial Brand

9 Beautiful Integrated Retail Banking Brand Identities - The Financial Brand | Relationship Banking | Scoop.it
9 Beautiful Integrated Retail Banking Brand Identities
The Financial Brand
An consistent, integrated brand identity helps build your reputation and consumer awareness.
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SixThirty helping 8 financial services startups - KSDK

SixThirty helping 8 financial services startups - KSDK | Relationship Banking | Scoop.it
KSDK
SixThirty helping 8 financial services startups
KSDK
KSDK - A new startup accelerator is hoping to bring jobs, companies, and a new wave of cutting edge business ideas to St. Louis.
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