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The key to building trust with your staff … trust them

The key to building trust with your staff … trust them | Relationship Capital | Scoop.it

Via Frank J. Papotto, Ph.D.
Ron McIntyre's insight:

Excellent adivce and often ignored. Tough developing relationship capital when you don't have trust.

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Frank J. Papotto, Ph.D.'s curator insight, April 30, 2013 8:58 AM

Kindness begets kindness, honesty begets honesty, etc. are perhaps old-fashioned expressions, but when it comes to social relations often the consequence of an action can bring about that action: think vicious cycle or virtuous cycle; downward spiral, reciprocity and so on...

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What Leaders Need to Do to Regain Their Workers’ Lost Trust

What Leaders Need to Do to Regain Their Workers’ Lost Trust | Relationship Capital | Scoop.it

“Trust in institutions is no longer automatically granted on the basis of hierarchy or title; in today’s world, trust must be earned.” This is the asse

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Totally agree, worth reading.


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Why Remote Workers Really Makes Sense For Your Business

Why Remote Workers Really Makes Sense For Your Business | Relationship Capital | Scoop.it

Over the past 10 years, the way workforces look have changed drastically. Has yours changed? Do you require all of your employees report to the office and wo

Ron McIntyre's insight:

Totally agree with this concept but it does require significant effort to make successful.

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Hiring Wisdom: Here’s a Surefire Formula For Business Success

Hiring Wisdom: Here’s a Surefire Formula For Business Success | Relationship Capital | Scoop.it

While you probably do extensive recordkeeping to track how well your  team meets customer service standards and goals, I doubt you track how well you are doing

Ron McIntyre's insight:

I am always reluctant to consider any formula successful without trying it but studying it is the starting point.

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4 Mistakes You’re Making in Your Performance Management Process

4 Mistakes You’re Making in Your Performance Management Process | Relationship Capital | Scoop.it

Leading a team is quite a rewarding experience. Managers get to be the ones who instill the culture and values of the company into the workforce and watch a

Ron McIntyre's insight:

What is your company doing about Performance Appraisals? The answer is critical to employee engagement.

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Management Moment Leadership Services: Talk It Up: Three Conversations That Can Strengthen Your Company Culture

Management Moment Leadership Services: Talk It Up: Three Conversations That Can Strengthen Your Company Culture | Relationship Capital | Scoop.it

Making good decisions is a crucial skill at every level – Peter DruckerWriting for Talent Management and HR (http://bit.ly/1KWCe2t), John Hollon cites a survey concerning the state of...

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What do you think?

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Google’s 5 Key Team Dynamics: Just Another Way to Define Engagement?

Google’s 5 Key Team Dynamics: Just Another Way to Define Engagement? | Relationship Capital | Scoop.it

Back at the turn of the century when Google was just a startup bucking for excellence, they had a strict policy of hiring only Ivy League grads at the top of th

Ron McIntyre's insight:

Pick the master's brain for ideas and adapt don't copy.

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Leadership Today — It Takes an Entirely New and Flexible Mindset

Leadership Today — It Takes an Entirely New and Flexible Mindset | Relationship Capital | Scoop.it

“Ray, you deserve a "D‑" for your performance today. You rambled for 50 minutes. It was obvious to all of us that you did not prepare at all because there

Ron McIntyre's insight:

Some great insight in this article. Well worth reading.  How many CEO's would be that open?

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Want to Really Say Thanks? Make Sure Everyone Truly Gets Recognized

Want to Really Say Thanks? Make Sure Everyone Truly Gets Recognized | Relationship Capital | Scoop.it

I came across a recent New York Times Corner Office column with Walt Bettinger. He is the CEO of the Charles Schwab Corporation, and shared a powerful lesso

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I am a great advocate of this policy.  It is vital to earning relationship capital when genuine and heartfelt.

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Despite Opposition in Congress, Overtime Rules Will Probably Change in July

Despite Opposition in Congress, Overtime Rules Will Probably Change in July | Relationship Capital | Scoop.it

By Eric B. Meyer On Feb. 9, over 100 members of Congress signed this letter to U.S. Secretary of Labor Thomas E. Perez to voice their opposition to the new

Ron McIntyre's insight:

Don't underestimate this change. There are many people who will be qualified for OT based on the salary bracket change alone.

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Why You Need to Adopt Employee Goal-Setting to Really Drive Performance

Why You Need to Adopt Employee Goal-Setting to Really Drive Performance | Relationship Capital | Scoop.it

Google the definition of a goal and you will find this: “The object of a person’s ambition or effort; an aim or desired result. An intention." As a manag

Ron McIntyre's insight:

Some good insights for Teams. It also makes it easier to build relationship capital.

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Want Engaged Employees? Set Conditions That Make Them Really Want to Engage

Want Engaged Employees? Set Conditions That Make Them Really Want to Engage | Relationship Capital | Scoop.it

Have you heard the management joke: "The beatings will continue until morale improves?" Sadly, according to much recent research, it seems this approach is n

Ron McIntyre's insight:

This is one of the keys to engagement. Note, it is one of a number and not a singular resolution.

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Five Ways HR Technology Can Make Your Life Easier

Five Ways HR Technology Can Make Your Life Easier | Relationship Capital | Scoop.it

If you’ve been in the industry for long enough, you’ve no doubt noticed a lot of evolution in the world of human capital management technology. We now have

Ron McIntyre's insight:

What do you think? Help or hindrance? Candidate centric or company centric?

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The Strange Dichotomy of Organisations and How to Bridge It

The Strange Dichotomy of Organisations and How to Bridge It | Relationship Capital | Scoop.it
Thus, although coming from three totally different perspectives, all three of these writers reinforce one another’s conclusions. This makes their findings more credible, and more significant for you as a business leader. To significantly transform performance and results you have to create an environment that makes the best of your people or – more accurately – that allows them to make the best of themselves. For this you need to consider how you are going to create a system or systems that addresses the physical and psychological needs of your people. Both collectively and individually, because every individual matters.
Ron McIntyre's insight:

Another article from my friend Bay Jordan. I totally understand his premise as one that should be part of every companies DNA.

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Management Moment Leadership Services: Winning Attitudes to Move Your Team Forward

Management Moment Leadership Services: Winning Attitudes to Move Your Team Forward | Relationship Capital | Scoop.it

Leaders must encourage their organizations to dance to forms of music yet to be heard. – Warren BennisNothing will make or break the momentum of your organization faster than the collective sum of the attitudes within it.

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What do you think?  

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Last Word: Getting Rid of Managers Doesn’t Work, as Even Zappos Found Out

Last Word: Getting Rid of Managers Doesn’t Work, as Even Zappos Found Out | Relationship Capital | Scoop.it

Should we be surprised when a company that gets rid of managers suddenly finds out that -- oops! -- maybe they need them after all? This week, The New York

Ron McIntyre's insight:

What do yo think? While I a fan of Holocracy, I believe there is a place for some managers, just different approaches.

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Complacency: The Enemy of Success

Complacency: The Enemy of Success | Relationship Capital | Scoop.it

Wherever you find success you’ll find complacency. Achieving success is hard; staying successful is even harder. Complacency is the enemy of success.

Ron McIntyre's insight:

This is an easy trap to fall into for any business, small or large. Deal with it proactively!

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Selling Your Employer Brand: The Power You Find in Stories and Sound Bites

Selling Your Employer Brand: The Power You Find in Stories and Sound Bites | Relationship Capital | Scoop.it

Does your organization have a set of stories and sound bites that your recruiters and hiring managers share with potential candidates, stories that say: “Her

Ron McIntyre's insight:

Do employees really want to share their employers stories? In today's world this is a valid question.

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Tech Insights: On-Demand Talent Comes to the Aid of Recruiting

Tech Insights: On-Demand Talent Comes to the Aid of Recruiting | Relationship Capital | Scoop.it

One of the most important new categories of HR technology is the talent platform. These are the apps that connect clients to on-demand labor. In almost any f

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What do yo think?

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Has Anything Changed? Analyzing the 2016 Human Capital Predictions

Has Anything Changed? Analyzing the 2016 Human Capital Predictions | Relationship Capital | Scoop.it

I started the new year reading through dozens of lists of New Year’s predictions forecasting trends that will shape the HCM world in 2016 and beyond. My go

Ron McIntyre's insight:

Have you had this discussion with your HR Leadership?



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When an Employee Leaves, Who Owns Their Social Media Accounts?

When an Employee Leaves, Who Owns Their Social Media Accounts? | Relationship Capital | Scoop.it

By Art Lambert It is becoming increasingly common for issues to arise relating to employer vs. employee ownership of a social media account and the names, ad

Ron McIntyre's insight:

Interesting dilemma.  Does not need to be complicated.

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Top Countries Where They Lie About Salaries (and Those Where They’re Honest)

Top Countries Where They Lie About Salaries (and Those Where They’re Honest) | Relationship Capital | Scoop.it

A recent international survey, the Intelligence Group's Global Talent Acquisition Monitor, asked 64,000 respondents from 45 different countries about their hon

Ron McIntyre's insight:

Interesting data, just now sure it has much value for the average leader.

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Management Moment Leadership Services: 25 Leadership Quotes to Live and Lead By

Management Moment Leadership Services: 25 Leadership Quotes to Live and Lead By | Relationship Capital | Scoop.it

I’ve been a student of leadership for more than 30 years. I’ve written four books on leadership. It’s my passion and it runs deep. This week I’d like to share some of my favorite leadership quotes with you.

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Food for thought.

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11 Things Your Boss Can’t Have Without YOUR Approval - Frank Sonnenberg Online

11 Things Your Boss Can’t Have Without YOUR Approval - Frank Sonnenberg Online | Relationship Capital | Scoop.it

Some bosses demand respect because of their title or because they have a corner office. The truth is, your boss can't have respect without your approval.  

Ron McIntyre's insight:

Employee engagement is a two way street, it is not just leadership that needs to be aware of what it takes.

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Court: Employer Had No Obligation to Accommodate Medical Marijuana Use

Court: Employer Had No Obligation to Accommodate Medical Marijuana Use | Relationship Capital | Scoop.it

By Jennifer Mora Must a New Mexico employer allow an employee to use medical marijuana as a reasonable accommodation for the employee’s disability? “N

Ron McIntyre's insight:

This is going to  become messier before it gets better.

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Communicating and Aligning Strategy: Why Is That Last Mile Such a Challenge?

Communicating and Aligning Strategy: Why Is That Last Mile Such a Challenge? | Relationship Capital | Scoop.it

Those who know transportation logistics or supply chain management are very familiar with the “last mile problem.” Fans of online retailers may also have

Ron McIntyre's insight:

Excellent question worth asking.

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