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Why Trust Is More Important Than Leads At Trade Shows

Why Trust Is More Important Than Leads At Trade Shows | Relationship Capital | Scoop.it
Does this sound familiar: you exhibit at a trade show and collect a bunch of business cards or contact information from potential customers. After the show, you follow up with each of these “leads�…
Ron McIntyre's insight:

Trust is definitely a key component of Relationship Capital.  Well worth reading

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Workplace Appreciation Can Be Pretty Simple — and Effective

Workplace Appreciation Can Be Pretty Simple — and Effective | Relationship Capital | Scoop.it
Do you think telling someone they’re doing great work on the job will fall on deaf ears? Research says differently.In an economy where money is still tight, positive feedback can help keep employees motivated.
Ron McIntyre's insight:
An attitude of gratitude is a core competency of relationship capital.
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Would One of Your Former Employees Really Want to Come Back?

Would One of Your Former Employees Really Want to Come Back? | Relationship Capital | Scoop.it
Would you want to go back?“I was just asked for references, so it looks good — right?” read the text message. This young lady was in the throes of interviewing, and yes, I told her this is a good sign.
Ron McIntyre's insight:
Very interesting question.
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Jay Today - Build Trust By Telling People NOT to Hire You

Trust is the foundation of every successful relationship - business and personal. And it's something that not all businesses truly understand. Today's story ...
Ron McIntyre's insight:

Interesting concept.

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How the Changing Definition of the “Workplace” Impacts HR

How the Changing Definition of the “Workplace” Impacts HR | Relationship Capital | Scoop.it
How do we define “workplace” today in light of our technology-rich environment that enables workers to be “on the job” from anywhere and at any time?
These days, is the workplace even a place at all?
Ron McIntyre's insight:

There are some great points in this article.  I can especially support the adapting the right mindset and skill sets in this newly defined workplace model.  It is truly fluid and dynamic.

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The John Maxwell Company

The John Maxwell Company | Relationship Capital | Scoop.it
Ron McIntyre's insight:

Another excellent tidbit from the pen of John Maxwell.  Well worth adapting to our leadership worlds.


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Deposits and Withdrawals - What's On Your Leadership Balance Sheet?

Deposits and Withdrawals - What's On Your Leadership Balance Sheet? | Relationship Capital | Scoop.it
What deposits do leaders need to make to show up with physical energy, mental clarity and emotional stability? Your Leadership Balance Sheet will show you.
Ron McIntyre's insight:

Interesting reference to a debit/credit system for leadership that is very reminiscent of Relationship Capital that we have talked about recently.

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B2B Customer Management - The Great B2B Debate

B2B Customer Management - The Great B2B Debate | Relationship Capital | Scoop.it
B2B Customer Management The Great Debate Customer B2B Debate
Ron McIntyre's insight:

Great supporting thoughts for Relationship Capital.

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Employee engagement

Employee engagement | Relationship Capital | Scoop.it
A significant number of organisations are missing out on a golden opportunity to increase employee engagement, attract and retain top talent, or even improve financial performance according to a new survey by global professional services company...
Ron McIntyre's insight:

interesting discussion of the EVP (Employee Value Proposition) and data from Towers Watson.  The big question I have is the EVP real, tangible and measurable?

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Collaboration between CPO and CFO Spend Matters UK/Europe

Collaboration between CPO and CFO Spend Matters UK/Europe | Relationship Capital | Scoop.it
Ron McIntyre's insight:

Interesint discussion on the role of procurement and the impact of collaboration.

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Trust: How your behavior affects buyers' choices

Trust: How your behavior affects buyers' choices | Relationship Capital | Scoop.it
Something's new about how people buy things. It's happened over just the past few years.
Ron McIntyre's insight:

All I can say is "AMEN"!

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Millennial Myths: Really, They Are No Different Than Other Generations

Millennial Myths: Really, They Are No Different Than Other Generations | Relationship Capital | Scoop.it
Is anyone else tired of hearing the myths about Millennials in the workplace (entitled, need constant praise and reassurance, difficult to manage)? I know I am. That’s why I was pleased to …
Ron McIntyre's insight:

On the mark.  Nothing new because everything being written about millenials can be also seen in previous generations.  How we react is critical for success.

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The John Maxwell Company

The John Maxwell Company | Relationship Capital | Scoop.it
Ron McIntyre's insight:

Another great article from John Maxwell. We do need to embrace a spirit of humility in our world today. We have gone too far the other way, haven't we?

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Finding Change Agents: It’s the Critical Part of Change Management

Finding Change Agents: It’s the Critical Part of Change Management | Relationship Capital | Scoop.it
Change. It’s inevitable. Chances are you’re in the middle of a change initiative of some kind in your organization at this very moment.What’s your attitude towards change? Excitement? Concern? Avoidance?
Ron McIntyre's insight:
RC must be part of all change.
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Is Teamwork Overrated? Only When Leaders Aren’t Really on the Team

Is Teamwork Overrated? Only When Leaders Aren’t Really on the Team | Relationship Capital | Scoop.it
“There’s no ‘I’ in team.”“We appreciate you taking one for the team.”“You’re not a team player.”If the corporate realm has given birth to a more odious, misused, and abused word than “team,” I must confess that I don’t know what that is.
Ron McIntyre's insight:
Good relationship capital can be a change agent in this situation.
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Modeling REAL Success

Modeling REAL Success | Relationship Capital | Scoop.it
One of my favorite teachings from John Maxwell is his principles on How to be a REAL Success.  The foundation of this teaching came from John realizing critical components for success that were not overtly taught in the educational system.
Ron McIntyre's insight:

One of John's earlier books but packed with everyday wisdom.  You will see similarities in all of his newer books also. Indicates the durability of the messages.

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The Lesson From the Microsoft Cuts: Don’t Mix the Message on Layoffs

The Lesson From the Microsoft Cuts: Don’t Mix the Message on Layoffs | Relationship Capital | Scoop.it
“This is not good. One of the guys on the marketing team I work with just got fired. OMG, they just fired another one. It is just crazy around here now.”
As I read the text messages, I could feel the tension that must have permeated this workplace.
Ron McIntyre's insight:

Key message in this article, You can talk about value, but then you de-value. Our employees are human beings that are wired in a way that they can spot BS a mile away.

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Who can you trust? Financial reforms turn back the clock - WA today

Who can you trust? Financial reforms turn back the clock - WA today | Relationship Capital | Scoop.it
WA today
Who can you trust? Financial reforms turn back the clock
WA today
"Become a financial adviser," it urged. "We'll teach you all you need to know in just two weeks!
Ron McIntyre's insight:

Facinating development.  What do you think?

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Business Balance and Life's Teeter-totter - Zealise Blog

Business Balance and Life's Teeter-totter - Zealise Blog | Relationship Capital | Scoop.it
As human beings one of the biggest ongoing battles we face is the balancing act between self and society. The struggle between selfishness and selflessness permeates nearly everything we do. Almost every moment of the day we face decisions that...
Ron McIntyre's insight:

Another great blog from my friend Bay Jordan.  He always provides some excellent insight to leadership.

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The two sides of the client loyalty coin

The two sides of the client loyalty coin | Relationship Capital | Scoop.it
CASE ONE: I continue to book and fly with Qantas but I would not recommend them to others. My desire to accumulate frequent flyer points is stronger than my need for a more customer-focused airline...
Ron McIntyre's insight:

Intersting discussion of client loyalty as Relationship Capital.  Very good reading and worth reviewing.

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Engage the staff and learn technique of non-leadership | The National

Engage the staff and learn technique of non-leadership | The National | Relationship Capital | Scoop.it
First came enrichment. Then empowerment. Now the buzzword in employee relations is engagement, and to make it work, a Cass School business professor advises using a novel form of leadership: non-leadership.
Ron McIntyre's insight:

Excellent discussion of the concept of collaboration as a way to engage your workforce.  This is definitely a major key if you're looking to increase engagement but it is not the only one.

 

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Promises, Promises: The Power of Keeping Our Word -

Promises, Promises: The Power of Keeping Our Word - | Relationship Capital | Scoop.it
While Halloween is long gone, we still are graced with a scary word that is permeating corporate consciousness.  It’s four-----teen letters.  It has executives, middle management and f
Ron McIntyre's insight:

Excellent article about a very important topic. Commitments are being watered down in today's world.  Time to change.

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Seth's Blog: Two kinds of loyalty

Seth's Blog: Two kinds of loyalty | Relationship Capital | Scoop.it
The first kind of loyalty is the loyalty of convenience. I'm going to look around, sure, but probably won't switch. Switching is risky, it's time consuming. Switching means a new account manager or moving my software or reprinting something.
Ron McIntyre's insight:

Great discussion of loyalty in the market place by Seth.  Well worth discussion with your team.  What type are your clients?  Loyalty of Indentity can be equated to Relationship Capital.

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Senior Leadership Development – Get Them to Experiment

Senior Leadership Development – Get Them to Experiment | Relationship Capital | Scoop.it
Designing leadership development programs for members of an organization’s senior leadership team is challenging. They’re a time-starved bunch. Some of them aren’t big fans of formal learning. And,...
Ron McIntyre's insight:

I love the concept when done carefully and compassionately.

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Looking for leadership - Zealise Blog

Looking for leadership - Zealise Blog | Relationship Capital | Scoop.it
How’s your organisation’s leadership? That is likely to be anything but an easy question. Especially if you are the organisation’s leader! And it is not made any easier by the fact that leadership is one of those words.
Ron McIntyre's insight:

Another great blog from Bay.  Totally agree with his analysis.

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