Realms of Healthc...
Follow
1.7K views | +0 today
 
Rescooped by Usman Sattar from Patient
onto Realms of Healthcare and Business
Scoop.it!

"If we are serious about 'engaging with the patient' then we have to make it easy for them to tell us"

"If we are serious about 'engaging with the patient' then we have to make it easy for them to tell us" | Realms of Healthcare and Business | Scoop.it

Roy Lilley (@RoyLilley) writes:

 

Some organisations think a Twitter account is a management bugle, an extension of the house news-letter or an advert in a magazine. It's not. Corporate Twitter (and I include the NHS) can be a notice board but more, it is about opening up a channel to listen. 

 

How about the NHS? Sort out your organisation's #hashtag and put it on the wall in the lavatories and say; 'If this place is clean, Tweet it. If it's not Twitter about it, here's our #hashtag. If the practice waiting room isn't up to much, if the receptionist was fabulous or off-hand, if the doc' was happy or humpy, #hashtag. If the experience on the ward wasn't right Tweet it at #hashtag. If it was great; #hashtag.

 

Yes, yes, I know; not everyone has a smartphone. But a lot of people do and there are 10m Twitter users in the UK. Nursing has a huge community of users. There is seldom a silver bullet to fix problems but this can be part of a silver buckshot solution to real time knowledge of what the punters see, experience and think.

 

The trick to making this work is for the most senior people in the organisation to monitor their #hashtag. They don't have to reply, that's the job of the organisation's fixer (Every place should have one). But it is the job of the organisation's bosses to be across what is happening and they can be - in real time. A couple of complaints about the same smelly bog warrants a personal visit. A Twitter pic of an inedible meal deserves a personal look. A compliment deserves a pat on the back.

 

If we really are serious about 'engaging with the patient' (which, in English, means listening to the customers who, through their taxes pay for all this) then we really have to make it easy for them to tell us.


Via Andrew Spong
more...
No comment yet.
Realms of Healthcare and Business
Keeping the eye on ever changing dynamics of two apparently distinct but interconnected realms of healthcare and business.
Curated by Usman Sattar
Your new post is loading...
Your new post is loading...
Scooped by Usman Sattar
Scoop.it!

Cyber Security: Who’s Behind the Spy Software Found on Hard Drives?

#Feb. 17 -- Bloomberg’s Cory Johnson reports on Kaspersky Lab finding concealed software on drives made by Western Digital, Seagate, Toshiba and others. Johns...

more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

The ‘Human Factor’ and Healthcare Privacy and Security

The ‘Human Factor’ and Healthcare Privacy and Security | Realms of Healthcare and Business | Scoop.it
Dell's Marty Edwards discussed with HealthITSecurity.com how "the human factor" affects healthcare privacy and security issues.
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

Accuracy of Devices to Track Physical Activity Data

Accuracy of Devices to Track Physical Activity Data | Realms of Healthcare and Business | Scoop.it
Despite the potential of pedometers to increase physical activity and improve health,1 there is little evidence of broad adoption by the general population. In contrast, nearly two-thirds of adults in the United States own a smartphone2 and technology advancements have enabled these devices to track...
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

Apple Watch app will track glucose levels for diabetics

Apple Watch app will track glucose levels for diabetics | Realms of Healthcare and Business | Scoop.it
Already approved by the FDA, the app is slated to debut in April to help diabetics make sure their blood sugar levels don't go too high or too low.
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

The future of early cancer detection?

The future of early cancer detection? | Realms of Healthcare and Business | Scoop.it
Along with a crew of technologists and scientists, Jorge Soto is developing a simple, noninvasive, open-source test that looks for early signs of multiple forms of cancer. Onstage at TEDGlobal 2014, he demonstrates a working prototype of the mobile platform for the first time.
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

Alcohol Boosts Stroke Risk More Than Do Hypertension, Diabetes

Alcohol Boosts Stroke Risk More Than Do Hypertension, Diabetes | Realms of Healthcare and Business | Scoop.it
Consuming more than two alcoholic drinks a day was a stronger predictor of stroke in early old age than were the traditional risk factors of hypertension or diabetes.
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

Band-Aid of the Future Stops Bleeding Instantly

I found this clip somewhere on the interwebs. If you hold the rights to it, let me know so I can put it offline. Help us caption & translate this video! http...
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

Healthcare Data Security: Battles are Being Lost, But the War Can Still be Won

Healthcare Data Security: Battles are Being Lost, But the War Can Still be Won | Realms of Healthcare and Business | Scoop.it
Healthcare Informatics Magazine | Health IT | Information Technology,Health care information technology & IT strategy news for CIOs, CMIOs & clinical informaticists. Learn about EMR EHR, ARRA HITECH, wireless technologies & meaningful use policy. Articles on patient safety, point-of-care tech & HIE analysis. Electronic medical records, health information exchange networks & hospital administration – financial – imaging news. Ambulatory care and business management info. Free Webinars and industry conferences.
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

Harvard Business School Dean Fights to Keep M.B.A. Relevant

Harvard Business School Dean Fights to Keep M.B.A. Relevant | Realms of Healthcare and Business | Scoop.it
Indian-born Nitin Nohria, the first Asian dean of Harvard Business School, discusses the end of the golden age of business education and the rise of Asian institutions.
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

The 8 categories of crowdsourcing in healthcare

The 8 categories of crowdsourcing in healthcare | Realms of Healthcare and Business | Scoop.it
In 2012, we authored a report titled The Evolving Business Case for Social Media in Healthcare – a publication covering the range of social media influences on the industry.  These...
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

New HealthKit apps get their own section on iTunes

New HealthKit apps get their own section on iTunes | Realms of Healthcare and Business | Scoop.it
With the iOS 8.0.2 update, Apple's mobile operating system now has all the features it promised — that includes HealthKit, and the first compatible apps are making their way into the App Store.
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

How A Doctor's Chance Appointment With A Hairy Woman Led To The Discovery of Rogaine

How A Doctor's Chance Appointment With A Hairy Woman Led To The Discovery of Rogaine | Realms of Healthcare and Business | Scoop.it
A hairy mystery.
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

3 Reasons Why Healthcare Will Favor Google Over Apple

3 Reasons Why Healthcare Will Favor Google Over Apple | Realms of Healthcare and Business | Scoop.it
This is not a typical comparison of Apple products or features compared to Google, but it is a comparison of the underlying operating systems ‒ and even more specifically how these relate to enterprise healthcare. Unlike consumer health and fitness, enterprise healthcare applications are typically ones that are licensed (or owned) by the healthcare facility, [...]
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

Apple insiders call the Watch a 'black hole'

Apple insiders call the Watch a 'black hole' | Realms of Healthcare and Business | Scoop.it
The company is reportedly ditching some of its health-related functions after failing to prove data reliability in tests. Apple's move may signal challenges for the broader smartwatch category in the months ahead.
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

Precision Medicine: Sounds Good, Right?

Precision Medicine: Sounds Good, Right? | Realms of Healthcare and Business | Scoop.it
Andrew Zimolzak and Louis Fiore consider the true opportunities in precision medicine.
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

Rise of self-diagnostics: Your smartphone can be as smart as your doctor

Rise of self-diagnostics: Your smartphone can be as smart as your doctor | Realms of Healthcare and Business | Scoop.it
More than 30 per cent of Indians lack access to basic healthcare services. Rural India has less than one doctor for every 5,000 citizens. This number is 80
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

X Prize Chairman Peter Diamandis on Investing in Artificial Intelligence

As Greece's new leaders tour European capitals on a charm offensive to ease the terms of their country's bailout, Berlin has proven to be a tough nut to crac...
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

Google guru: Computers will be like humans by 2029

Google guru: Computers will be like humans by 2029 | Realms of Healthcare and Business | Scoop.it
Computers will be able to read at human levels by 2029 and will also begin to have human characteristics, said Google's Ray Kurzweil.
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

6 Best Practices for Working from Home

6 Best Practices for Working from Home | Realms of Healthcare and Business | Scoop.it
When your office is located where you reside, productivity can go out the window. Or things are just too quiet. Here's how to maximize the benefits.
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

The 7 Essential Layers of Secure Cloud Computing

The 7 Essential Layers of Secure Cloud Computing | Realms of Healthcare and Business | Scoop.it
Healthcare Informatics Magazine | Health IT | Information Technology,Health care information technology & IT strategy news for CIOs, CMIOs & clinical informaticists. Learn about EMR EHR, ARRA HITECH, wireless technologies & meaningful use policy. Articles on patient safety, point-of-care tech & HIE analysis. Electronic medical records, health information exchange networks & hospital administration – financial – imaging news. Ambulatory care and business management info. Free Webinars and industry conferences.
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

UnitedHealth's $43 Billion Exit From Fee-For-Service Medicine

UnitedHealth's $43 Billion Exit From Fee-For-Service Medicine | Realms of Healthcare and Business | Scoop.it
Continuing the health insurance industry’s march further away from fee-for-service medicine, UnitedHealth Group (UNH) executives said this week they will increase value-based payments to doctors and hospitals by 20 percent this year to “north of $43 billion.” UnitedHealth, considered a barometer for the health insurance industry given its size, is rapidly [...]
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

Celgene, Biotech's Ace Dealmaker, Bets on Canada's Zymeworks

Celgene, Biotech's Ace Dealmaker, Bets on Canada's Zymeworks | Realms of Healthcare and Business | Scoop.it
Celgene, the big maker of blood cancer drugs, has gained a reputation for anointing biotech startups before they break out. Now it’s betting on a little Canadian biotech, Zymeworks, with technology for engineering new types of targeted antibody drugs. Zymeworks is announcing today it has struck a deal with Summit, NJ-based [...]
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

Whistleblower suit against billionaire Soon-Shiong's startup, NantHealth, calls its practices "fraudulent"

Whistleblower suit against billionaire Soon-Shiong's startup, NantHealth, calls its practices "fraudulent" | Realms of Healthcare and Business | Scoop.it
His hush-hush startup, NantHealth, has attracted hundreds of millions in capital to improve cancer care through precision diagnostics - but the startup is now under scrutiny for being “engaged in a multitude of fraudulent activities.”
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

The Reinvention Of Medicine: Dr. Algorithm V0-7 And Beyond

The Reinvention Of Medicine: Dr. Algorithm V0-7 And Beyond | Realms of Healthcare and Business | Scoop.it
Editor's note: Vinod Khosla is an entrepreneur and investor. He is the founder of Khosla Ventures, which is focused on impactful sustainable energy and..
more...
No comment yet.
Scooped by Usman Sattar
Scoop.it!

The Gadgets, Life Hacks And Apps Tech Entrepreneurs Actually Use

The Gadgets, Life Hacks And Apps Tech Entrepreneurs Actually Use | Realms of Healthcare and Business | Scoop.it
How do you stay on top of things when you’re running a business that’s gone from three to 30 employees in the past 12 months, you’re back to back with meetings and pulling all nighters trying to launch a new product? I asked three crazy busy tech entrepreneurs – CEO [...]
more...
No comment yet.