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Podcast - Todd Kasenberg shares why he is excited about creating MicroLearning using

Raptivity

Podcast - Todd Kasenberg shares why he is excited about creating MicroLearning using <br/><br/>Raptivity | Raptivity Rapid interactivity | Scoop.it
The series of podcast continues as we interview Todd Kasenberg this time who has been using Raptivity over five years and is also an interactive learning thought leader.
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An Infographic on Raptivity’s 10 Years’ Exciting Journey

An Infographic on Raptivity’s 10 Years’ Exciting Journey | Raptivity Rapid interactivity | Scoop.it
Team Raptivity is celebrating 10 years of Raptivity’s presence in the eLearning world. On this occasion, we are excited to share an infographic that sums up Raptivity’s achievements in the past 10 years.
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Raptivity - Rapid Interactivity Building Tool: Raptivity Celebrates 10 Glorious Years of Customer Success!

Raptivity - Rapid Interactivity Building Tool: Raptivity Celebrates 10 Glorious Years of Customer Success! | Raptivity Rapid interactivity | Scoop.it
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Raptivity - Rapid Interactivity Building Tool: E-Learning Analytics: The ROI for Online Courses

Raptivity - Rapid Interactivity Building Tool: E-Learning Analytics: The ROI for Online Courses | Raptivity Rapid interactivity | Scoop.it
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Raptivity - Rapid Interactivity Building Tool: The Art of Instructional Designing – PowerPoint Courses and Beyond

Raptivity - Rapid Interactivity Building Tool: The Art of Instructional Designing – PowerPoint Courses and Beyond | Raptivity Rapid interactivity | Scoop.it
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E-learning software Free Trial - Try Raptivity for Free

Raptivity allows you to try the software for free. Register for a 14 days free trial.
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Raptivity - Rapid Interactivity Building Tool: Raptivity Establishes Its Prominence Once Again with An "Award of Excellence"

Raptivity - Rapid Interactivity Building Tool: Raptivity Establishes Its Prominence Once Again with An "Award of Excellence" | Raptivity Rapid interactivity | Scoop.it
Raptivity was recently recognized with an ‘Award of Excellence’ in the Best of Elearning! 2015 awards, in the ‘eLearning Development Tool’ category.
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Raptivity - Rapid Interactivity Building Tool: Learning Analytics: A great boost for creating Learner Centric eLearning

Raptivity - Rapid Interactivity Building Tool: Learning Analytics: A great boost for creating Learner Centric eLearning | Raptivity Rapid interactivity | Scoop.it
I am sure you already know about ‘analytics’. This term has been creating a lot of buzz for the past few years. It’s the process of collecting data, discovering meaningful patterns from it and transforming it into fact-based insights.
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Raptivity Essential - eLearning Interaction Templates for Beginners

Raptivity Essential - eLearning Interaction Templates for Beginners | Raptivity Rapid interactivity | Scoop.it
Raptivity Essential is a selection of 29 eLearning templates for beginners. Go for Essential, if you are looking to get started with eLearning or mLearning. Download 14-day trial now.
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elearning software, elearning tool, interactive learning software, instructional designing software, course creator, educator software,  elearning tool for non programmers, html5 course creator, elearning course software, education technology

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Raptivity - Rapid Interactivity Building Tool: Spice Up a Serious Blog by Making It Interactive

Raptivity - Rapid Interactivity Building Tool: Spice Up a Serious Blog by Making It Interactive | Raptivity Rapid interactivity | Scoop.it
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We all love reading good blogs and many of us enjoy writing them too. Raptivity team recently received a query from a prospect asking if he could use Raptivity to make his blog post interactive. That was an interesting thought. We have typically seen blogs that are textual or at the most with couple of stock images but never thought of them as an interactive content piece.
 
 
This inspired me to try experimenting with this idea. I picked a blog by one of our Interactive Learning Thought Leaders, Desiree Pinder. In this blog, Desiree had shared the ‘Top Writing Mistakes in Storyboards’, and some useful tips to fix them.
 
I selected a few Raptivity interaction templates that suited the content and ideas and simply customized them using the actual blog content. Then I quickly connected those interactions using Raptivity Linker. Result? A personalized interactive blog!
 
Click on the sample below to see how a textual blog was transformed into an interactive one.
 
 
 
Interesting, isn’t it?
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Dealing with the Top 10 Challenges in Storyboarding — Infographi

Dealing with the Top 10 Challenges in Storyboarding — Infographi | Raptivity Rapid interactivity | Scoop.it
Team Raptivity recently explored the topic—‘Difficulties faced by beginners in eLearning storyboard creation’. We collected responses from hundreds of novice instructional designers, course creators and some of our InteractiveLearning Thought Leaders.
 

Here is an infographic on the top 10 storyboarding challenges derived from our study. It also includes some suggestions to work through them. With biggest challenges coming first, this list follows a descending order.

raptivity's insight:

These top 10 challenges are based on a survey conducted by Raptivity team, where over 200 instructional designers and course creators participated globally.

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Developing Learning Objects in a Team

Developing Learning Objects in a Team | Raptivity Rapid interactivity | Scoop.it
A lot of instructional designers work in a team, but many of them also work independently. They receive a subject, choose images, videos, audio and develop all the objects of their storyboard(s) all by themselves. When you are a lone wolf, the process is usually faster than working in a group. There's no debate about which colors, fonts, images to use. You make all decisions yourself. Unless you have a double personality, you usually will not disagree with yourself, right?  I used to work in an editorial team where we developed learning objects with help of multiple authoring tools. There was a subject matter expert to develop the content, an editor to revise grammatical mistakes, an artist dedicated to design graphics, and some managers to help us with customer's details, business model, etc. 

With so many people involved, the process to create a simple learning object generally took a lot of time.One would think that the result would always be fantastic. Well, to be honest, No! Most of the times we had to re-do everything, because at some point or the other, we got into developing what we wanted and missed the customer's requisition. So we decided to create some processes to reduce the re-work:Forms with multiple questions about the customer and the project, i.e. colors,preferences, website, budget, size, content details, etc.Preparation of a color concept and wire-frame to make it more visual.Pre-closure meeting with the customer to answer all their pending queries.Preparation of a Contextual Report, Pedagogical definitions and Course/Learning Object Structure.

Another consideration while working with a team is use of some good project management tools. As a thumb-rule, when there are more than 3 people involved, tools like Jira (Atlassian) or Quickbase (Intuit), come really handy for the revision/approval processes. 

The most important factor in the whole process is patience. With a lot of people sharing and sometimes, even dictating their opinion and point of views, it is very easy to get into arguments. So practice being patient and slowly work your way through understanding and implementing what the client wants and what the team members want.

 

Hope these tips come in handy for anyone involved in developing content in a team.

Good Luck!
raptivity's insight:

http://blog.raptivity.com/2015/08/developing-learning-objects-in-team.html

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Raptivity - Rapid Interactivity Building Tool: Instructional Designers and Product Managers – Traversing The Common Trail

Raptivity - Rapid Interactivity Building Tool: Instructional Designers and Product Managers – Traversing The Common Trail | Raptivity Rapid interactivity | Scoop.it
raptivity's insight:
A lot of instructional designers work in a team, but many of them also work independently. They receive a subject, choose images, videos, audio and develop all the objects of their storyboard(s) all by themselves. When you are a lone wolf, the process is usually faster than working in a group. There's no debate about which colors, fonts, images to use. You make all decisions yourself. Unless you have a double personality, you usually will not disagree with yourself, right?  I used to work in an editorial team where we developed learning objects with help of multiple authoring tools. There was a subject matter expert to develop the content, an editor to revise grammatical mistakes, an artist dedicated to design graphics, and some managers to help us with customer's details, business model, etc. 

With so many people involved, the process to create a simple learning object generally took a lot of time.One would think that the result would always be fantastic. Well, to be honest, No! Most of the times we had to re-do everything, because at some point or the other, we got into developing what we wanted and missed the customer's requisition. So we decided to create some processes to reduce the re-work:Forms with multiple questions about the customer and the project, i.e. colors,preferences, website, budget, size, content details, etc.Preparation of a color concept and wire-frame to make it more visual.Pre-closure meeting with the customer to answer all their pending queries.Preparation of a Contextual Report, Pedagogical definitions and Course/Learning Object Structure.

Another consideration while working with a team is use of some good project management tools. As a thumb-rule, when there are more than 3 people involved, tools like Jira (Atlassian) or Quickbase (Intuit), come really handy for the revision/approval processes. 

The most important factor in the whole process is patience. With a lot of people sharing and sometimes, even dictating their opinion and point of views, it is very easy to get into arguments. So practice being patient and slowly work your way through understanding and implementing what the client wants and what the team members want.

 

Hope these tips come in handy for anyone involved in developing content in a team.

Good Luck!
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Kasy Young, from Be Your Best Foundation, shares her experience with Raptivity

Kasy Young, from Be Your Best Foundation, shares her experience with Raptivity | Raptivity Rapid interactivity | Scoop.it
Raptivity is all excited to showcase its third podcast from Kasy Young, President, Be Your Best Foundation.
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Raptivity - Rapid Interactivity Building Tool: Webinar on Applications for Raptivity in University Classroom

Raptivity - Rapid Interactivity Building Tool: Webinar on Applications for Raptivity in University Classroom | Raptivity Rapid interactivity | Scoop.it
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Raptivity - Rapid Interactivity Building Tool: Learning Solutions 2016 Highlights

Raptivity - Rapid Interactivity Building Tool: Learning Solutions 2016 Highlights | Raptivity Rapid interactivity | Scoop.it
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Raptivity - Rapid Interactivity Building Tool: Education Industry Experts Build Interactivity into eLearning - Their Experience

Raptivity - Rapid Interactivity Building Tool: Education Industry Experts Build Interactivity into eLearning - Their Experience | Raptivity Rapid interactivity | Scoop.it
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Raptivity - Rapid Interactivity Building Tool: Webinar - Innovative Applications of Raptivity in Education

Raptivity - Rapid Interactivity Building Tool: Webinar - Innovative Applications of Raptivity in Education | Raptivity Rapid interactivity | Scoop.it
Delivering engaging learning content is a real-time challenge for any educator. The key to tackling this issue is by adding interactivity to the online course and simplifying the content based on the audience.
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Raptivity - Rapid Interactivity Building Tool: Microlearning - A Practitioner’s Guide: An Overview

Raptivity - Rapid Interactivity Building Tool: Microlearning - A Practitioner’s Guide: An Overview | Raptivity Rapid interactivity | Scoop.it
In this fast-paced world, human tendency is to do everything as quick as possible. This applies to learning as well.
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Raptivity - Rapid Interactivity Building Tool: Engagement Analytics – The New Frontier in Interactive Learning

Raptivity - Rapid Interactivity Building Tool: Engagement Analytics – The New Frontier in Interactive Learning | Raptivity Rapid interactivity | Scoop.it
The purpose of adding interactivity to eLearning has been two-fold, improved learner engagement and better learning outcomes. While we are able to gain basic insights on learner engagement, learning outcomes still deserve to be judged well.
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Raptivity - Rapid Interactivity Building Tool: Vision 2016: An Interview Series with the Interactive Learning Thought Leaders

Raptivity - Rapid Interactivity Building Tool: Vision 2016: An Interview Series with the Interactive Learning Thought Leaders | Raptivity Rapid interactivity | Scoop.it

Well, here we are again, almost at the start of a new year. So, while everyone is busy wrapping up 2015, it’s a good time to delve into the opportunities that the New Year holds. We decided to do this in a way that could be useful and interesting our readers as well as the entire eLearning fraternity. Our plan is to interview Raptivity’s Interactive Learning Thought Leaders on their vision for 2016, in context of the eLearning industry. This interview series, titled 'Vision 2016' will be published on the Raptivity blog in different parts, with one interview lined up every Thursday.

The debut interview, that is being featured today, is with Caryl Oliver, Managing Director – Learning Solutions. Caryl is an eLearning Consultant and has been a leading voice in online and mobile learning for some 12 years. She is also a founding director of the International Association for Mobile Learning. More about Caryl here:http://www.raptivity.com/CarylOliver.


Below are some highlights from the interview:

What are some of the key eLearning trends that you think would surface, or pick up, in 2016?
I think there are many strands of eLearning that have been developing over the last 10+ years, as I discover whenever I talk to colleagues: from my own area of mobile learning, through major activities like Mathlympics to virtual classrooms and more.  I think 2016 will be a time when we may draw together some of those strands to enable increasing variety and diversity in the way in which we deliver. As we compete for screen space and time, I think we will be challenged to make learning increasingly entertaining and engaging and less and less like ‘traditional’ learning.  Learning in this context is then a continuous process as a part of daily life as opposed to something you have to ‘sit down and do’.
There are those who will be new to delivering by means of eLearning and they will still struggle with the concept that putting their existing PowerPoint online is not eLearning.  For those that are more familiar with eLearning, I hope they will be enthused to look at new ways of making their content increasingly engaging and entertaining.

Out of the above trends, anything that you see being particularly beneficial for your domain? How would it impact?
I am excited about the idea of learning being entertaining and of producing content that engages people in the learning process without them even realizing they are learning.  This sometimes means taking content and turning it on its head, which can be a bit disconcerting for traditional face to face teachers who are used to getting visual clues and feedback from students in front of them.  With online learning there are no clues so the material has to grab them all by itself.

What are some positive changes that you would like to see in the eLearning industry as a whole? 
I would like the eLearning industry to be seen as a valid means of teaching and training as opposed to a cheap technological means of delivering the same old material.  Organisations are quick to see that using online delivery saves them considerable money against face to face training but they are slow to see that it requires an investment to get the online material into the appropriate format.   If you scan the job ads you can quickly see that eLearning positions are often low level and focused on technical ability as opposed to any teaching skills.  I hope and believe there will be more respect for eLearning professionals as more people understand what it delivers.

Micro-learning is being talked about everywhere. How important or unimportant is it going to be in 2016? 
I have been a mobile learning pioneer for over 10 years.  When we first introduced learning by means of handheld devices, we were using PDAs and we did not have the ubiquitous connectivity that we have today.  We built learning games and then downloaded them from the computer onto the PDA.  They had to be small and simple.

The catch-cry I used almost every day was ‘I want to know just this, I want to know it now and I want it on this device in my hand’.   I also talked a lot about the hypertext mind – where learners did not want to be driven along a specific path but wanted to pick and choose that which they need to know, when they needed to know it.  I used to talk about the way in which different people do jigsaw puzzles – all the pieces are laid out and some do the edges first, others sort all the sky together, others just pick a piece and look for its partner, etc… 

The nature of the technology (small capacity) and the learner needs meant that what we produced as mobile learning is almost exactly what is now being talked about as Micro-Learning.  I think this is a healthy progression as just about all technology is now mobile and connected and yet the learner still wants to be engaged in small but relevant bites at exactly the moment he or she needs it.

Interactive eLearning – how would that look like in 2016?
•More self-paced and more self-assessing with less reliance on teacher feedback.  
•More game style approaches with badges and rewards where order is required over eclectic choice.  
•People competing with each other or comparing rewards and badges.  
•More MOOC style with involvement with teachers minimal until end.
•A gradual opening of minds to the opportunity for formerly ‘dry’ topics to be presented in a more engaging way – compliance/governance, etc..  
•Increasingly moving away from ‘walls of words’ to more visuals.
•More fun – but I think that is my personal aspiration rather than a prediction!

What are some challenges that your domain anticipates in the context of eLearning development and delivery?
While I am continually exposed to new technology, new means of eLearning and new ideas from developers and colleagues, the majority of my clients are working in areas where eLearning is merely a tool to do a job.  It is always, therefore, a process of gently understanding their needs and priorities before trying to excite them about new or emerging means of delivery.  At the same time, my role is to educate them about the way in which they can effectively present their material in an online environment.  This sometimes means we can use something new and different but more often it means bringing the client to a blended approach that ultimately delivers the best possible learning solution for the organization and its learners.


Do share thoughts on your vision for 2016 and stay tuned for the next interview!

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Raptivity - Rapid Interactivity Building Tool: DevLearn Reflections

Raptivity - Rapid Interactivity Building Tool: DevLearn Reflections | Raptivity Rapid interactivity | Scoop.it
raptivity's insight:

Just back from DevLearn and still reeling under its effect, I thought it would be the perfect time to share my experience with everyone. Though team Raptivity has been a known face at DevLearn, it was my first visit, and my maiden chance to experience it live, and I must admit, I was bowled over.

I was there with two other team members, for all three days of the conference. I attended visitors at our booth, participated in DemoFest and attended speaker sessions whenever I could grab a chance.

 

Raptivity Team with me in the center.


Harbinger, Raptivity’s parent company, completed its 25 years of operations on October 1 this year. DevLearn gave us a perfect chance to celebrate this occasion by giving us a chance to talk with many of our customers at the booth. Infact, I also got to meet some customers who have been using Raptivity since 2006, when it was launched. I was overwhelmed and so were they. Loyal customers are a real asset. Apart from these joyous meets, most of the visitors at the booth loved the idea of using Raptivity interactions seamlessly with various authoring tools and LMS.

Talking about speaker sessions, overall, I liked the depth and breadth of topics covered across DevLearn. It touched upon all facets of eLearning development process; whilst also catering to all levels of eLearning professionals, from novices to CLOs. Through dedicated tracks on gamification, videos and BYOLs, one could aim to become an expert in one thing or attend various different sessions to get an overall understanding of what was happening in the eLearning fraternity at a high level.

Coming to DemoFest, it took place on the last day of the conference, and for me, it was the best part of DevLearn. I loved the thrill of real world examples being showcased live. There were over 90 projects being showcased and ours was one of them. There were moments when I could actually relate a project to some of the sessions I had attended, and it was quite exciting to realize that connect.  

DemoFest where Janhavi, Raptivity team discussing with Joe Ganci


On the whole, DevLearn was a fascinating experience for me, wherein I could learn different things, seek validation on different ideas, network with eLearning professionals from across the globe, and even meet some old customers.

If I have to segregate my learning experiences in different buckets, here are some of my key takeaways:

There is a lot of excitement about mobile learning. An important aspect while creating mobile based designs is to focus more on user experience and simplicity rather than jazzy animations and interactions. Although, people are open to try out smart-phone based learning, not many have actually implemented it. I personally feel, this is probably due to the lack of tools to support seamless development for smart-phones, tablets and desktops alike.Performance support based designs are something to watch out for, where the role of an eLearning professional goes above and beyond ID and multimedia designer, infact, it becomes comparable to that of a technology professional. It allows us to think beyond LMS and courses, traverses a whole new world of systems and processes where learning happens through various encounters people have with them.One strong message which came out loud and clear was the strategic shift of thinking beyond just tools and focusing on end results. People now consider that tools are just a way to support and complement end results. So, rather than thinking what tool to buy and what can be done with it, many speakers insisted that course creators think about the end goal for their learners and then use various mediums to deliver it such as infographics, videos, mini-modules, courses, discussions over facebook, etc.Agile project management technique was a highlight across various sessions. Since I come from a software product development background, I was very happy to see people’s openness to this technique. People are still trying to figure out how to use Agile in their individual organizations. This is one area where our organization can definitely participate and share more based on our earlier experiences.Natalie’s session on ‘Learning without Boundaries’ was a big motivator. It forced me to think about my foundations for success, which could be described as:Ready to fail and try againBeing open to say “I don’t know but can try"TeamworkAbility to understand other’s view point rather than criticizing them

I would end this write-up on the last note I shared from Natalie’s session. As she pointed, I should be ‘open to share what I have learnt with others’, I shared everything that I learnt at this conference. I hope it will be useful for the readers. Looking forward to hear your thoughts.

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Raptivity - Rapid Interactivity Building Tool: How Essential are Learning Interactions to eLearning?

Raptivity - Rapid Interactivity Building Tool: How Essential are Learning Interactions to eLearning? | Raptivity Rapid interactivity | Scoop.it

There is probably no doubt that learner engagement is paramount, for the success of any course. In a face-to-face training, the instructor/trainer interacts directly with learners and ensures that they are tied up in the course. However it’s altogether a different ball game for self-paced eLearning and online courses, which lack human touch.  

I think, interactivity and interactions can play an important role there. Interactivity is said to create a meaningful interchange between the learner and the course, through which active learning takes place. So, how essential are learning interactions to eLearning? It occurred to me that I could actually get this query answered from some eLearning experts.  I mentioned this to my team and we got into action. We got an expert panel together and put forth this question to them. Each of them had a lot to share, and most of them had similar opinion on the question. I have picked up the key excerpts from all conversations. Here is it for you all to read:

Joe Ganci, Owner, eLearning Joe
“eLearning should always include as much interactivity as possible. It really is a travesty that today most eLearning seems to be very linear in nature and without a lot of interactivity included. Only when you include interactivity, you really help learners to do rather than just watch, and watching doesn’t really help people learn. In fact as often as possible if we can allow them to make mistakes while they are doing, that’s when they are really learning, they are learning from their mistakes. In real life that’s how we learn as well. We don’t learn by watching something, we learn by doing something. When we are creating eLearning, we need to replicate that real life experience as much as possible.”

Barbara Carnes, Ph.D., Carnes and Associates, Inc.
“Interactions are very important. Interactivity and engagement resolve empire levels of learning, but the issue with a lot of eLearning in the past and I think to some extent in the present is that people simply put through slides. To get past looking through the slides and help people learn more , retain more and use more, it’s important to have them be engaged. The way to help them be engaged is by having interactivity.”

Nigel Paine, Learning Consultant and Managing Director, nigelpaine.com Ltd. 
“I don’t know whether there is a grade above essential because that’s how important learning interactions are to eLearning. It’s not just a ‘nice to have’ or something that would be good if you have the time and the money. If you are serious about making it eLearning as opposed to ePage turning, then interactivity is at the heart of the learning experience, learning processes and student motivation. I can’t emphasize enough on how essential learning interactions are for eLearning.”

Dr. Ann Jackson, Ed.D., Educational Consultant
“Over the past several years, interactive learning has become an expectation in eLearning. Interactive learning objects serve many purposes like increasing attention, maintain learner engagement, improve retention and really enhance the overall learning experience. Today, interactivity building tools are so easy to use and cost effective that they have enabled interactive learning to become a norm instead of expectation.”

Matthew Mason, Owner, iDesign Training
“Interactions are pretty essential. If you are not getting engagement from your learners or if you are not interacting with them, then why to even think of bothering to put together an eLearning course, why not just send them a pdf document that they can read. The purpose of having eLearning is that people actually are able to interact and apply their knowledge through those interactions.”

So, this was what each one of them had to say. Having heard all this, I feel glad to be a part of Raptivity team, a team that could gauge the importance of learning interactions years ahead of time. Raptivity is one the world’s most acclaimed interactivity building tools that enables trainers, educators, instructional designers and eLearning course creators to create learning interactions quickly from its vast library of interactivity templates.  

I would love to hear your thoughts on the methods, tools and technologies you use to create interactive learning.

raptivity's insight:

eLearning Interactions, Interactivity, learner engagement

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Creating Effective Job Aids – Common Mistakes to avoid

Creating Effective Job Aids – Common Mistakes to avoid | Raptivity Rapid interactivity | Scoop.it
As corporate training and eLearning is turning shorter and practical, the importance of job aids to supplement learning is getting highlighted. L & D teams are now emphasizing on creating a coherent learning environment for their employees, by using job aids to complement the courses. Job aid, as the name suggests, aids the users in completing the job effectively and successfully. It comes handy for the users as it makes the right information available, in the right medium, right at their desks or fingertips, just when they need it. However poorly designed job aid would defeat its purpose and is likely to end up getting dumped into the stack of unused documents. Here are a few common mistakes that can, and should be avoided when creating job aids. 

 

 1. Lengthy and verbose – Users get frustrated if job aid provides too much theoretical, unnecessary and ‘nice to know’ information. Job aid is for quick reference and hence should be concise, to-the-point and quickly getting to the crux of its objective. It should ideally be not more than one or two pages. 2. Complicated layout – Unformatted or complex layout makes it difficult for users to find information quickly. Job aid should be designed in an easy-to-follow format, contingent on the type of task it supports. 3. Don’t map to users’ needs – Job aid written without keeping in mind the target users’ entry level knowledge, needs and experience often fails to achieve its objectives. 4. Content dumping – Just copying the entire step-list or flowchart from a training or process into the job aid is another common mistake. Job aid requires careful content curation, editing and reworking as opposed to content dumping. 5. No visuals – Job aid with only verbal description takes a lot of time to read and may drop user’s interest. Using images, drawings and symbols to describe information guarantee retention and makes it lot easier for users to follow. But visuals must aid the learning process and not just decorate the document. 6. Lack of context – Job aids, many times, do not set the context for using them. Job aid should have a brief linkage to the context, being standalone learning material by itself. Context would help users understand, retain and process information better. 7. Difficult to access – The purpose of having a job aid gets defeated if it is not easily accessible to users. For example, job aids are merged into a single bank of online documents without sorting or giving a search option. Be it a print or digital, job aids should be easily accessible whenever users need it. 8. Complex language – Users tend to avoid referring a job aid if it has unfamiliar words, technical terms and industry jargon.  Job aid should use simple language so that the user doesn’t struggle with its meaning. Jargons should be avoided unless appropriate to the task and the user. 

A well-crafted job aid can be a great reference tool for learners to apply their learning on the job and retain knowledge. However it should be designed and developed carefully to yield its results.  Have you come across any such mistakes in job aids you have referred or reviewed? What are your tips for creating user-friendly job aids?

raptivity's insight:

http://blog.raptivity.com/2015/08/creating-effective-job-aids-common.html

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