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Rescooped by Debra Walker from New Customer - Passenger Experience
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Fifty Shades of #Branding

From building brand authority to dominating the market, what does it take to manage your brand in today’s modern world? In this safe-for-work eBook, find best …

Via Eric_Determined / Eric Silverstein
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Eric_Determined / Eric Silverstein's curator insight, February 18, 8:33 PM

• 65% of audiences are visual learners. —Mind Tools

 

• 92% of consumers trust brand advocates. —Nielsen


Share your favorite stat.


Now the other question is whether you went to see the movie....

Bharat Employment's curator insight, February 20, 12:26 AM
http://www.bharatemployment.com/
J.L.Nawan's curator insight, February 27, 3:56 PM

cc @etnoamalia

Rescooped by Debra Walker from New Customer - Passenger Experience
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Rules of Customer Engagement - TRUST!

Rules of Customer Engagement - TRUST! | QUAC Design Thinking | Scoop.it
As I mentioned above, 90 percent of buyers trust a network referral.  Leaving us as businesses to ask, who represents the network and how do I gain the support of those influencers to evangelize my business.

Via Eric_Determined / Eric Silverstein
Debra Walker's insight:

Excellent article with "simple" common sense thoughts on connecting with customers.  Thank you. 

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Ranjit Kovilinkal's curator insight, January 12, 2014 10:37 AM

Taken from ZMOT by Google. Very interesting and must read!

http://www.google.co.in/think/collections/zero-moment-truth.html

Local Search HQ's comment, January 14, 2014 7:04 AM
Thanks alot for this excellent blog. Very useful points shared.
Eric_Determined / Eric Silverstein's comment, January 14, 2014 11:43 AM
Hi Local Search HQ, thanks for your positive comment. Cheers, Eric