Public Relations & Social Media Insight
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PR insight, social media & thought leadership - from The PR Coach www.theprcoach.com
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The market opportunity: Sizing up the PR market

The market opportunity: Sizing up the PR market | Public Relations & Social Media Insight | Scoop.it

As an industry PR is challenged:  it struggles with who we are, what we do and how to measure our work.  It should be no surprise then that there’s a great deal of discrepancy to be found in the methods and results of sizing up the PR industry.

Case in point?  The latest VSS Communications Industry Forecast:

“The only Traditional Marketing segment to outperform the economy, Public Relations & Word-of-Mouth Marketing, will see CAGR of 14.0% in the forecast period to $10.96 billion in 2015, as the role of PR in integrated marketing campaigns expands and social media fuels gains in WoMM spending.”...

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Social Media: An Online Reputation Management Blind Spot For Many Corporations [Infogrpahic]

Great infographic on how SMM is a corporate blind spot. 


Via Martin (Marty) Smith
Jeff Domansky's insight:

Let's just say there are still social media ostriches in the C-suite.

Martin (Marty) Smith's curator insight, December 31, 2012 11:38 AM

Great data here that confirms theGreat Social Customer Service Race Study Software Advice shared on the Atlantic BT Blog:

Great Social Customer Service Race - How Social Changes Service 

http://www.atlanticbt.com/blog/social-service-how-social-media-is-changing-customer-service/