Public Relations & Social Media Insight
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PR insight, social media & thought leadership - from The PR Coach www.theprcoach.com
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2013: Measuring The Intangibles of Social Media | Social Media Today

2013: Measuring The Intangibles of Social Media | Social Media Today | Public Relations & Social Media Insight | Scoop.it

Today’s consumers expect more from corporations and institutions in the way of value and quality communications. Consumers have been empowered to conjugate, collaborate, co-create and contribute media to the national dialog about anything, anyone and everything. Suppliers are wrestling to both use and understand this new two way communications channel called social media.   Stuck in the mindset of managing tangible things brands are now trying to measure the results of social media’s intangible evidence of value.

 

The intangible results that social media can achieve are the cause of an effect (result) rather than the effect itself....

These are just a few of the intangible elements being emphasized in the Social Era. These elements are causing a shift from measurement of tangible results to measurement of intangible results. Intangible results are about understanding and measuring intangible capital to effect tangible results.... 

Jeff Domansky's insight:

There are some really good ideas about monitoring and measuring "intangible results." Well worth reading.

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3 Tips for Winning at Brand Storytelling With Webisodes | Business 2 Community

3 Tips for Winning at Brand Storytelling With Webisodes | Business 2 Community | Public Relations & Social Media Insight | Scoop.it

Think of web television as a nuclear family. It all started with TV — the traditional type. Along came the web, which, in many ways, was TV’s polar opposite: interactive, responsive, progressive. As much as TV was about tradition, the web was all about change.

 

From this unlikely pairing came little programs that, when viewed together, make up an episodic web series, or webisode. Webisodes share some of the attributes of each of their media parents; yet they also bring a whole new generation of brand storytelling opportunities to life. It’s this pedigreed combination of the web and television that some big brands are experimenting with as a way to provide distinctive and uniquely engaging content to consumers. As one of the most engaging forms of branded content, the episodic web series has a lot of appeal.

 

For example, just like a TV miniseries or a series of books, a good web TV series can help forge an ongoing relationship with target consumers: Once viewers have been drawn in by the entertainment value of a webisode, they’re likely to stick around to see what happens next — and to visit related YouTube channels, Facebook pages, or other touch points that are part of your branded environment. They’ll get to know your brand a little better. They may even start to like it more than they realized....

Jeff Domansky's insight:

How webisodes work wonderfully for business storytelling.

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Embed Your Biz Stories Anyway With Cowbird's New Function

Embed Your Biz Stories Anyway With Cowbird's New Function | Public Relations & Social Media Insight | Scoop.it
Cowbird has been used by the National Geographic and other outlets as a storytelling tool

Via Karen Dietz, Cendrine Marrouat - www.cendrinemarrouat.com
Jeff Domansky's insight:

Storytelling tool worth a look.

Karen Dietz's curator insight, May 17, 12:08 AM

Now here's a treat! The digital storytelling tool Cowbird has released new functionality.


You are now able to embed a story you create using their tool anywhere on the web -- complete with audio, sharing, handwriting, and more.


Here's the direct link to Cowbird: http://cowbird.com 


Way cool! Have fun making your biz stories with Cowbird, embedding them and sharing them all around.


Written by Karen Dietz for her curated content on busines storytelling at www.scoop.it/t/just-story-it 

Mif Tahul Ulum's comment, May 19, 9:24 PM
http://www.drirotorsusa.com/tips-to-avoid-twitter-facebook-or-email-your-in-hack/html
Chris Agro's curator insight, Today, 9:57 AM

Storytelling is the new black. I never heard of Cowbird but look forward to learning about it. 

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Flowchart: Is This Transmedia? | THIS IS TRANSMEDIA

Flowchart: Is This Transmedia? | THIS IS TRANSMEDIA | Public Relations & Social Media Insight | Scoop.it

Knowing whether or not your project should be classified as transmedia can be a complicated, daunting question. In order to put you at ease so you can get back to writing, filming, coding, community building, or whatever is required to bring your project to life, This Is Transmedia created a simplified flowchart:

 
Jeff Domansky's insight:

Very funny infographic ;-)

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Advertising is Changing Rapidly, but Great Storytelling Remains the Star | Techvibes.com

Advertising is Changing Rapidly, but Great Storytelling Remains the Star |  Techvibes.com | Public Relations & Social Media Insight | Scoop.it

A great multi-screen strategy can ensure advertisers reach consumers wherever they are, no matter what they are doing. By using multiple platforms, advertisers can also build consistent and cohesive experiences from the ground up, giving companies the ability to reach incredibly targeted audiences. Still, we must always remember to keep coming back to the consumer: listening to their needs and desires, their dislikes and concerns, and always putting them first.

 

Through native advertising experiences on mobile devices, gaming consoles, smartphone apps, Skype and web browsing, advertisers can deliver the most relevant message to the right audience, but we must keep striving to tell brand stories in the most unique, personal and interesting ways. At its core, great advertising is great storytelling. It surprises and delights audiences while remaining relevant, memorable and unobtrusive....

Jeff Domansky's insight:

Storytelling is still at the heart of every communications program.

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PR’s Answer to the Classic Storytelling Arc

PR’s Answer to the Classic Storytelling Arc | Public Relations & Social Media Insight | Scoop.it

Virtually every novel reflects some form of the classic storytelling arc. Same goes for movies. As I’m driving to see “Zero Dark Thirty,” I’m wondering how the heck will the movie build drama. I already know how the story ends. Yet, the CIA operative played by Jessica Chastain must deal with stuff going cockeyed again and again to the point that you lose yourself in the story and indeed can feel the tension building. In the communications business, we don’t have 300 pages or two hours on the silver screen to define characters or advance a plot with the requisite twists and turns that culminate in a payoff and happy ending. But it’s not just the element of time that poses a quandary for communicators. The intrinsic nature of classic storytelling revolves around crisis, or better yet, the type of failure that causes the audience to wince. That’s what teases out the tension. That’s what keeps the audience engaged....

Jeff Domansky's insight:

My favorite storyteller, Lou Hoffman, talks about the classic storytelling arc and how it applies to business storytelling.

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Crash Course in Content Marketing: 12 Lessons From a Brand Publisher | Business 2 Community

Crash Course in Content Marketing: 12 Lessons From a Brand Publisher | Business 2 Community | Public Relations & Social Media Insight | Scoop.it
Drinking From the Content Marketing Fire Hose

As we launched the site, the iQ team started to work with a team of journalists and editorial partners, conducted editorial meetings and worked closely with the Intel social media team to amplify and extend iQ content. Before we knew it, we were beginning to operate a newsroom, managing a robust content machine and starting to see our goals for iQ come to fruition.

 

By end of 2012, iQ was emerging as an essential asset to Intel’s marketing and social media strategy. Although satisfied with the early success of iQ, we knew there were many improvements to be made. In January 2013, iQ version 1 (the current site) was released. Several new changes and strategies were implemented from our learnings since the BETA launch. So what have I learned about content marketing in the last 11 months? I’ve distilled the 12 core lessons for brand publishers organized by the tenets of the iQ content marketing approach; production, process and promotion....

 

Jeff Domansky's insight:

Excellent content marketing case study and tips from Intel's Luke Kintigh.

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7 great reads: this year’s ASME finalists in feature/profile writing | Nieman Storyboard

7 great reads: this year’s ASME finalists in feature/profile writing | Nieman Storyboard | Public Relations & Social Media Insight | Scoop.it

Awards season continues with the announcement of the American Society of Magazine Editors’ finalists for the National Magazine Award. The organization this week honored 62 publications in 23 categories, with winners to be revealed in New York on May 2. The National Magazine Awards have long honored the best of narrative journalism, especially in the Feature Writing category. This year, ASME combined the features bracket with the Profile category. Here are short excerpts from each of the seven finalists in “Feature Writing Incorporating Profile Writing:”...

Jeff Domansky's insight:

If you love journalism and superb storytelling, you won't want to miss these seven finalists from the ASME National Magazine Award. Must-reads all!

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Grow Your Social Media Relationships with Storytelling — socialmouths

Grow Your Social Media Relationships with Storytelling — socialmouths | Public Relations & Social Media Insight | Scoop.it

How to craft and tell your story to truly stand out in the mind of your social media contacts. The story makes the message resonate. That’s right: An important element to cultivating relationships, especially via social media, is the story. No, I don’t mean you must turn into your favorite novelist and spin a compelling tale of mystique, intrigue, and danger. But if you want to truly stand out in the minds of your contacts, you do need to think about your story and tell it across social media.... 

Jeff Domansky's insight:

Here's how to tell a story via social media that resonates with your target audience so you can connect:

Alison Gilbert's curator insight, April 6, 6:00 PM

Being a good storyteller on social media.

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Visual Storytelling and the Not-so-humble Infographic

Visual Storytelling and the Not-so-humble Infographic | Public Relations & Social Media Insight | Scoop.it

The value of visual storytelling will only increase over time. You don’t need a research grant from the feds to reach this conclusion. There are only so many words a human brain can process before the overload buzzer goes off (unless you’re Stephen Hawking). Which brings us to the infographic. If a picture is worth a thousand words, then an infographic must weigh in at around 10,000 words. Yet, grapevine chatter has the media suffering from “IF,” infographic fatigure. Jesus Diaz from Gizmodo shared this in an exchange with Sam Whitmore at SWMS...

Jeff Domansky's insight:

Always thoughtful Lou Hoffman on inforgraphics, visuals and storytelling.

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Three Winning Stories That Will Wow Your Audiences | Mr. Media Training

Three Winning Stories That Will Wow Your Audiences | Mr. Media Training | Public Relations & Social Media Insight | Scoop.it

According to Howard Gardner, a professor at Harvard University, “Stories are the single most powerful weapon in a leader’s rhetorical arsenal.” Yet most people struggle to think of compelling stories that reinforce their messages.

 

That’s usually because they’re trying to think of a “big” story. In order to help people get unstuck, I tell them to think smaller. I encourage them to think of a single customer whose life was improved because of their product or a community that is enjoying the benefits of a new public school.

 

A story can be many things: your personal experience with a person, place, thing, or topic; somebody else’s experience; case studies in the news; or a historical or fictional example....

Jeff Domansky's insight:

Good tips for telling your story in the media from Brad Phillips.

Eventity.Net's comment, March 21, 10:25 PM
Good article, and a great intro into the book. I liked it so much I bought the book! I'm 14 "things" into the book and finding it very worthwhile...
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10 screenwriting tips to help marketers with brand storytelling | ParkHowell.com

10 screenwriting tips to help marketers with brand storytelling | ParkHowell.com | Public Relations & Social Media Insight | Scoop.it
Here are 10 insights for marketers I learned during Robert McKee's legendary screenwriting course. Brand storytelling has never been more trendy, but learning how to tell a story is critical.

 

“If your cell phone goes off during my seminar, you will come up here to my stage and give me $10 in front of all of your screenwriting pals. If it goes off a second time, you’re kicked out. Because one ring is an accident. The second one tells me your an asshole.”

 

That’s how Robert McKee warmly welcomed a packed house last Thursday to his four-day Story screenwriting seminar in Los Angeles. The man is a force of nature. This clip from the movie Adaptation, where actor Brian Cox portrays the legendary screenwriting coach, only slightly exaggerates McKee’s zest for his craft. Only slightly....

Jeff Domansky's insight:

Excellent storytelling tips from a master...

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Biz Storytelling & Social: IBM Voices Does the Talking

Biz Storytelling & Social: IBM Voices Does the Talking | Public Relations & Social Media Insight | Scoop.it
About today's guest post: As companies mature their online presence though more robust social engagement, individuals within those companies are advancing use

Via Karen Dietz
Jeff Domansky's insight:

Good business storytelling case study from IBM.

Mike Ellsworth's curator insight, March 17, 10:43 PM

IBM gets it. Telling stories increases engagement which increases bottom line.

Karen Dietz's comment, March 18, 1:45 PM
Jeff & Mike, glad you liked it. The article & photo is a little dry, but truly IBM is showing us the way when it comes to biz storytelling and social engagement. Thanks for your re-scoops and comments!
Mike Ellsworth's comment, March 19, 5:52 PM
Karen, yeah, IBM doesn't quite understand yet how to Be a Person!
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How to Plan Your Vine Videos for Content Marketing Success

How to Plan Your Vine Videos for Content Marketing Success | Public Relations & Social Media Insight | Scoop.it

By now most of us content marketers have heard of, and probably already started using, Vine, the new app from Twitter that allows users to easily produce and share six-second videos.

 

When it comes to adding the new tool to our content marketing toolbelt, how do we avoid misusing Vine? I say the answer is the same for producing six-second videos as it is for producing sixty-second videos – you need a plan. Or, since Twitter is a micro-blogging platform, let’s say Vine is a micro-storytelling app and you actually just need a micro-plan.

 

Download a free copy of a printable Vine micro-planning tool, check out the whiteboard video below, or read the transcription to start planning right away....

Jeff Domansky's insight:

Learn how to create a plan for your Vine videos so you can make the most out of this new real-time storytelling and marketing platform.

 

One other thought: go really easy on the "marketing" and the size the visuals and storytelling. You may be surprised by the great results at response.

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Why Your Business Should Be Telling Stories

Why Your Business Should Be Telling Stories | Public Relations & Social Media Insight | Scoop.it

... Stories have a connective quality, linking individuals together through similar emotions, thoughts, moulding our minds and reinforcing experiences. Although it may not be an intuitive conclusion, this is especially true in business.

 

Besides merely relaying information, a relevant and compelling story can bring employees together for a common goal & becomes a stong engagement technique to be used in the workplace. Hearing stories about employees who behaved properly or employees who made similar mistakes when dealing with Customers and still succeeded at the company, can make team members feel more comfortable to try new things and to strive for new heights. Understanding that employees in the history of a company that have had opportunities to learn and grow through errors and triumphs can be a rewarding conclusion.

 

The unifying quality of storytelling can be particularly useful when working with new employees. Remaining cognisant of the fact that team members new to an organisation do not understand the same details about clients, customer service, history and company objectives in the same way seasoned employees do, is something for which management must strive towards....

Jeff Domansky's insight:

How to improve your business storytelling.

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Using Data-Centered Storytelling To Enchant & Engage Your Email Audience

Using Data-Centered Storytelling To Enchant & Engage Your Email Audience | Public Relations & Social Media Insight | Scoop.it

Our goal as savvy email marketers is to look beyond the lure of the one-time conversion and strive to build an ongoing relationship between consumers and our brands. Why is this goal so important? Because it’s been proven through many a marketing study that engaged customers become loyal customers and loyal customers are the most valuable segment in any list or database.

 

This type of highly engaged, loyal customer typically has higher overall lifetime value than the casual consumer. They’re also more likely to be an evangelist, introducing new customers to your brand in a very personal way and building the next layer of loyal customers.

 

But, how can you help to build a stronger bond with your customer base? In my last article, I outlined ways to stimulate an unengaged audience by increasing the relevancy of your email creative by including more dynamic content. Sharing relevant content demonstrates to customers that we know them as individuals and are dedicated to providing them with useful information, products or services. Using historical and behavior data is a great way to present content that’s tailored to their individual needs and preferences, but you also need to engage with your audience on an emotional level in order to achieve the goal of creating a true brand-loyal customer....

 

Let’s explore four creative ways in which email marketers have used data as a platform to build creative that forms a bond between their customers and their brand....

Jeff Domansky's insight:

This post highlights the importance of customer engagement and how data can be used to tell interesting and meaningful stories. The four examples demonstrate how.

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Advice For Building A Global Tech Company In The Middle Of Nowhere

Advice For Building A Global Tech Company In The Middle Of Nowhere | Public Relations & Social Media Insight | Scoop.it

Is relocating your nascent company to a startup hotbed worth the price of admission A Renobased entrepreneur weighs the pros and cons....

 

... Creating a startup is hard enough without the additional expense and stress of moving, of not having friends and family around, and of not knowing where the best restaurants are. So I decided I had to make my new venture work in the place where I was already established.

 

My point is that while there are benefits to planting yourself in a hub, there are plenty of advantages to setting up shop in a more isolated place. For starters, when I started ShortStack three years ago, I already knew where the best brew pub in Reno, Nevada was--so I haven’t wasted any time or money on bad beer! Here’s how to start a business wherever you are...

Jeff Domansky's insight:

Good storytelling about small business challenges and choices.

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Movenote - video presentation creator

Movenote - video presentation creator | Public Relations & Social Media Insight | Scoop.it

The Movenote app lets you record video alongside documents or pictures to create an integrated video presentation with slides.   

 

Creating presentations is easy and fast. Simply record video with your device and swipe to synchronize the slides to the video. Presentations are shared by sending a link to the recipient and can be viewed without the app.


Via Baiba Svenca, Mayra Aixa Villar
Jeff Domansky's insight:

Very promising app for storytelling, PR, marketing, training and much more. Website is www.movenote.com 

Thaisa Ferreira's curator insight, May 4, 7:57 AM

I think it can be highly effective in flipped classrooms.

Ness Crouch's curator insight, May 14, 4:29 PM

This is a great tool. I've downloaded it to my Samsung tablet can't wait to put it to good use!

 

Domitilla Enders's curator insight, May 16, 8:35 AM

Great tool to mix it up in the classroom

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What the Pulitzers Tell Us about Successful Storytelling Strategies | Sarah Skerik

What the Pulitzers Tell Us about Successful Storytelling Strategies | Sarah Skerik | Public Relations & Social Media Insight | Scoop.it

The Pulitzer Prizes for journalism were announced this week, and the winning stories represent a variety of different angles, techniques and tools that provide good ideas – and more than a little inspiration – for public relations and marketing communicators.

Jeff Domansky's insight:

Great stories well told by talented journalists.

Edvina Babic's curator insight, April 17, 6:25 AM

Personal Branding gaat voor een groot deel over het ontdekken van jouw unieke code, het schrijven van jouw verhaal en het delen ervan 'right time, right place'. Nog nooit tevoren hebben we beschikking gehad over zo veel mogelijkheden, tools en platformen voor het delen van ons verhaal. Dit artikel laat zien hoe krachtig de integratie van verschillende middelen, zoals beeld, video, design en tekst, bij kan dragen aan het overbrengen van de beleving. In Personal Branding dient de inhoud van je verhaal als leidraad voor het overbrengen van beleving op je publiek. 

 

Zie hier hoe JOHN BRANCH een verhaal tot leven brengt: 

http://www.nytimes.com/projects/2012/snow-fall/#/?part=tunnel-creek

 

Welke beleving wil jij op je publiek overbrengen?

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Tell a four-word story. — Design story

Tell a four-word story. — Design story | Public Relations & Social Media Insight | Scoop.it

Forget the elevator pitch. You only get four words.

 

If you want to start a business or launch a new project, you need to be able to describe your effort in four words.

 

Why four?

 

If you write a longer story, the door cracks open to ambiguity; you can start to hedge your bets, get vague or abstract. Stick with four. It means you must identify a subject, an object, a verb and maybe one descriptor or refining notion....

Jeff Domansky's insight:

Four words speak volumes.

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Spoof ‘Startup’ Vooza Gets Serious About What It’s Really Up To — A New Kind Of Web Advertising | TechCrunch

Spoof ‘Startup’ Vooza Gets Serious About What It’s Really Up To — A New Kind Of Web Advertising | TechCrunch | Public Relations & Social Media Insight | Scoop.it
Yesterday we saw a lot of attempts at humor from tech companies, with varying degrees of success..... It’s something that’s been pretty darn successful. So far, Vooza’s clients have included email newsletter startup MailChimp, app analytics platform Tapstream, branding firm Eat My Words and others. The companies pay to have their brand worked into a segment written by Vooza’s writers and featuring its cast of characters — the video then goes out to Vooza’s own audience, and can also be used by the company in any way they wish. It’s a business model that can be classified as branded content or sponsored product placement, but Ruby says that he thinks of it more as “a throwback to the old school TV advertising model when the stars of a show would do the ads, like Johnny and Ed schilling for Alpo.”...
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By Making Storytelling Relevant Again, Social Media Has Forever Changed Marketing | Business 2 Community

By Making Storytelling Relevant Again, Social Media Has Forever Changed Marketing | Business 2 Community | Public Relations & Social Media Insight | Scoop.it
Many people will tell you that marketing is a game of numbers. They’ll say it’s about researching a target audience, developing a targeted message, and using advanced statistics and metrics to determine where that message should be delivered. Of course there’s a significant amount of truth to that statement, but I don’t think it remains as true as it once was. Successful marketing is about storytelling. In the past decade or so, that’s become even more true than it was before. Why has it become more true? Social media. Social media has turned marketing from a numbers driven game to a story telling game. How has it done that? That’s what I’ll discuss below....
Chiara Kirschner (EXNOVO)'s curator insight, April 4, 5:00 AM

Social media has turned marketing from a numbers driven game to a story telling game...

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The Art of Storytelling in Public Relations | Vandiver Group

...With the increasing reliance on gadgets in everyday life, the PR industry risks losing some of its storytelling edge. With all the information we need available at our fingertips, many are beginning to question if storytelling has lost its value. Temasek Communications head Stephen Forshaw explains that, “we’ve lost the art of developing key messages and we’ve lost the art of storytelling, and storytelling is the heart of our business.”

 

It is hard to engage an audience with a meaningful, personal story when the world seems to become more and more impersonal every day. You can have a conversation with friends or family without ever actually seeing them face to face. The important thing to remember is the value of personal connections as our world becomes engrossed in technology....

Jeff Domansky's insight:

Remember, it's the people first, not the gadgets or technology.

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Sell Your Brand through Storytelling | Social Media Today

Sell Your Brand through Storytelling | Social Media Today | Public Relations & Social Media Insight | Scoop.it

...So the question is: Why is a story so important to your personal branding strategy? First of all, it sets your brand apart as unique. Every brand has its own story to tell, but yours is the only one of its kind. What drives you? Why did you enter the field that you find yourself in today?

 

You’d be surprised at what details will intrigue the reader and give your audience an idea of what your brand is really about. Perhaps one of the most effective characteristics of a story is that it humanizes your brand. It’s easy to launch a brand, but the story behind it can leave your target audience wondering where it came from.

 

What is your actual purpose? What drives your actions? Was it the right opportunity at the right moment? Now consider how your brand has affected others. How have you impacted the lives of those involved with your brand? Has it always gone smoothly? Are you new at this? What’s your experience prior to the creation of your brand? What is the story behind your personal brand?

 

While the story for your brand might satisfy your present audience, the aspects of your personal brand story can turn you from just a brand into the personification they can truly relate to.... 

Jeff Domansky's insight:

This post offered some nice inspiration for business storytelling. What are you waiting for?

Rosie Ioane Mulipola's curator insight, March 19, 8:58 PM

This article came across as very interesting to me because i had different thoughts about how people were selling brands, i thought it was through the brands popularity and also through other people having possesing those brands that made people want them too. Be that as it may this article gives a different view of how brands are seen by customers. Story telling of your brand is seen as a branding strategy and with a story to tell it sets your brand apart from other brands. The part that i found most interesting was the bit in the article where it states that one of the most effective characteristics of a story is that it humanizes your brand. Which i believe to be true, people buy brands for all sorts of reasons even the ones that i have stated but with a story behind the brand it leaves your audience or market wondering where the product came from, what is the purpose of the brand, who is behind the brand. As well as that with the many details provided in the story telling of your brand it intrigues your audience and gives them a fair idea of what your brand is all about. This articvle was a very good read.

Ashleigh Davis's comment, March 20, 12:50 AM
By setting yourself apart from the rest of the pack, you can give your brand a point of difference. A story supplies consumers with something they can relate to, and a reason to buy into the experience of the brand or product you are selling. I think you're right, by intriguing an audience with a backstory. With the huge amount of choice in regard to any purchase these days, consumers are becoming as investigative as ever about the products they choose to buy and the brands they choose to support.
Ishika Nair's comment, March 20, 5:13 AM
I agree with the comments. A brands purpose is to show features of a story that improves your brand. It is easy to launch but the story behind it captures the audience attention. The detail you give for your brand targerts the audience what your brand excels in.
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5 Tragic Ways To Lose An Audience Despite Telling Great Stories

5 Tragic Ways To Lose An Audience Despite Telling Great Stories | Public Relations & Social Media Insight | Scoop.it

There is plenty of advice out there on how to create a great presentation. Most of it centers on two pretty common pieces of advice:

Tell more stories.Use bigger fonts.

Neither is always easy to do, but the more events I attend – the more I realize a single fact that still manages to surprise me about why people do (or don’t) connect with you as a speaker.

 

Having a good story or great visuals is not enough.


Via Gregg Morris
Jeff Domansky's insight:

Great tips for speakers and presenters.

Judith van Praag's comment, March 16, 1:48 PM
Having witnessed two academic lecturers within two days, neither of whom could keep my attention, I'm once again convinced that a great story and no visuals is a no-no for today's audience. Academia looking down on storifying their material miss an opportunity. Looking down on New Media is downright "uneducated". This is a bit beside the point made above, the timing triggers this comment.
Judith van Praag's comment, March 16, 1:49 PM
PS The link leads to incomplete post, perhaps the author took down the rest, or subscription is necessary?
Gregg Morris's comment, March 16, 2:17 PM
Hi Judith, I just checked and the post is totally different than it was yesterday. Rohit must have modified it for one reason or another.
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Weaving Storytelling Effectively Into All Marketing Touch Points

Weaving Storytelling Effectively Into All Marketing Touch Points | Public Relations & Social Media Insight | Scoop.it

Storytelling is absolutely essential whether it be traditional paid media, owned media like social networks and blogs, or earned media where someone else is telling your story. It’s critical to connect your story of how you solve the customer’s problems at each step of their journey.

 

The key in storytelling though is to recognize that people are going to enter your story at different chapters and pages along their journey. It’s Their Story, Not Yours

 

So as you think of telling your story you must visualize it through their eyes. You should ask, where is the customer in the buying cycle, where are they in the learning cycle, and how does it relate to their job’s role as it relates to that stage of the process? That way the story is relevant to their needs, their issues, their requirements....

Jeff Domansky's insight:

Steve Farnsworth shares tips on combining storytelling and marketing...

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