Public Relations & Social Media Insight
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PR insight, social media & thought leadership - from The PR Coach www.theprcoach.com
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Blogging Success: How to Create Content People Love | Social Media Examiner

Blogging Success: How to Create Content People Love | Social Media Examiner | Public Relations & Social Media Insight | Scoop.it
Social Media Marketing Podcast 17: In this episode Michael Hyatt shares how to create content that people will love.

 

...In this episode, I interview Michael Hyatt, author of Platform: Get Noticed in a Noisy World, former CEO of Thomas Nelson Publishers, and the host of the This Is Your Life podcast.

 

Michael shares his experiences as a successful blogger and content creator.

 

You’ll learn why headlines and photos are the most attention-grabbing aspects of your articles....

 

[Great tips for blogging success ~ Jeff]

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5 Ways to Grow Your Business with Facebook | The Marketing Nut

5 Ways to Grow Your Business with Facebook | The Marketing Nut | Public Relations & Social Media Insight | Scoop.it

How to grow your business with Facebook: Here are five simple yet effective methods that can be used to grow your business on Facebook....

 

Last month, Dan Levy, Director of small business at Facebook shared some statistics about the small businesses from the United States that are on Facebook:

- There are more than 2 billion connections between local businesses and people.

- In an average week, there are over 645 million views of, and 13 million comments on, local business Facebook Pages.

- Approximately 70% of monthly active users in the U.S. and Canada are connected to a local business on Facebook.

 

While Facebook needs no introduction, I do hope that these stats will convince you of the potential of using it as a tool of business growth. If you’re trying to figure out how to do so, here are some tips....

Jeff Domansky's insight:

This was a practical set of tips to help you get more business from your Facebook presence. Very easy to implement.

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Successful Facebook Business Page Top 10 Tips | Social Media Today

Successful Facebook Business Page Top 10 Tips | Social Media Today | Public Relations & Social Media Insight | Scoop.it

Marketing your business on Facebook is something that should be well planned and requires that you understand the platform to insure the success of your Business Page.

 

Here are 10 tips you can use to run a successful Facebook Business Page...

Jeff Domansky's insight:

10 tips for business results on Facebook.

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Coming Soon To Facebook: Video Ads

Coming Soon To Facebook: Video Ads | Public Relations & Social Media Insight | Scoop.it

In an attempt to open up a new revenue stream for shareholders the social network is bringing videos to the newsfeed.  

 

...Brands on Facebook's client council, which include Coca-Cola, Ford, Unilever and Diageo are expected to take part in trials, but the worry is that users may find the experience so disruptive that they stop visiting the site and move to other social networks. According to one report last week,

 

Facebook's user numbers are already in decline, despite the firm's numerous attempts to keep its users engaged, on mobile and elsewhere. Of course, it's no secret why Facebook is keen on videos: they drive online product sales. According to Joyus founder and ex-Googler Sukhinder Singh Cassidy, people are five times as likely to buy something from a video ad than from a picture on an e-commerce site, and buy five times as often....

Jeff Domansky's insight:

Is marketing why people are leaving Facebook? Certainly part of why I don't like it anymore.

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Get betterFacebook EdgeRank results | Social Media Today

Get betterFacebook EdgeRank results | Social Media Today | Public Relations & Social Media Insight | Scoop.it

For a presentation, I gathered some Facebook EdgeRank infographics and thought I should post them here as well. It's interesting to consider why Facebook treats video content with so little love....

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Facebook loses 1.4million UK visitors in a MONTH as users switch social media

Facebook loses 1.4million UK visitors in a MONTH as users switch social media | Public Relations & Social Media Insight | Scoop.it

Facebook - the world's largest social network - is losing millions of users each month. Experts say Facebook's popularity may have peaked, with jaded users joining newer social media sites. In the last six months, Facebook has lost nearly 9million monthly visitors in the US and 2million in the UK.

 

Experts say as new social media sites grow, Facebook's users are deserting the network. They say that figures aren't helped by the lack of new Facebook members. It is believed that most people who want to sign up to the site have already done so. New media specialist Ian Maude said the fall in numbers was due to 'a boredom factor'. It is believed there is stagnation as most people who want to join the site have already done so 'The problem is that, in the US and UK, most people who want to sign up for Facebook have already done it. 'People like to try something new. Is Facebook going to go the way of Myspace? 'The risk is relatively small, but that is not to say it isn't there.'...

Jeff Domansky's insight:

I think the larger problem with social media is trying to evaluate its growth and relating it to the usual quarterly growth expected by investors inpublic companies . No question, with the pace of change in social media, shiny new technology and social media channels are going to constantly appear and challenge and sometimes deliver better features. In Facebook's case, piling on new features and trying to be everything for everybody in order to maintain revenue growth is a path to failure eventually.

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9 Hot Tips for Small Business Marketing on Facebook

9 Hot Tips for Small Business Marketing on Facebook | Public Relations & Social Media Insight | Scoop.it

Think you need a large budget and a whole army to maintain a marketing campaign on Facebook? Think again. Here are a few time-saving tricks....

 

Whether your brand is fully established or just starting out, launching a marketing campaign can seem overwhelming. But, it doesn’t have to be a timely or expensive process. There are several small and simple things you can do for your brand on Facebook. In fact, some of these marketing tactics are used by the biggest brands in the world. Ready for your brand to get in front of the 845 million? Majestic Media, a global Facebook marketing agency, has come up with nine time-saving tips for marketing on Facebook....

Jeff Domansky's insight:

This is a set of basic tips to improve your Facebook marketing.

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Why developers are leaving the Facebook platform | Andrew Chen

Why developers are leaving the Facebook platform | Andrew Chen | Public Relations & Social Media Insight | Scoop.it

So what happened? Why have developers soured on the Facebook platform? Multiple factors in this analysis The summary of the reasons why developers have increasingly left the Facebook platform for other platforms: - Lack of virality

- Higher ad rates

- Constant retooling

- Competition

- The feed is finite

- Mobile platforms are the new sexy opportunities.

 

This essay elaborates on each of these reasons. Perhaps this will be educational for future platforms in how they work with developers, and hopefully Facebook will ultimately come to fix these issues....

Jeff Domansky's insight:

\Here's a good look at how Facebook must meet its future challenges to remain relevant.

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Social Media’s Totally Over, Says Teen Survey

Social Media’s Totally Over, Says Teen Survey | Public Relations & Social Media Insight | Scoop.it
According to Piper Jaffray's latest teen survey, young users are moving away from traditional social networks. So where are they going? Click here to find out. Used to be, you could tell someone was over-the-hill if they were hitting you up via email instead of text or Facebook. Now, according to a recent Piper Jaffray survey, the demarcation line has shifted, as Zuck&Co’s popularity seems to be sliding among the teen set. This should surprise no one. Facebook saturation is at an all-time high, particularly among grown-ups, and whenever moms, dads and decidedly untech-savvy aunties start getting in on something, that’s a big sign that teenagers are going to start hitting the exits. In fact, the migration has already begun. The report reveals 10 percent fewer teens consider the network the “most important” social media site these days compared to a year ago....
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The New Facebook Changes You Need To Know About - Simply Zesty

The New Facebook Changes You Need To Know About - Simply Zesty | Public Relations & Social Media Insight | Scoop.it

Typical Facebook. You wait for a new or significant change to emerge and then all of a sudden, a number of them are revealed at once. It has a habit of announcing new features shortly after it holds a major event like its new page redesign.

 

Now that’s been followed by a number of new additions and changes to desktop, mobile and its advertising product, which you may or may not have kept up with. Since it’s been an eventful month for the social media network, here’s what you need to know.


Via Ivo Nový, Mau
Jeff Domansky's insight:

Importantfor Facebook marketers...

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How to Set Up a Facebook Page for Business | Social Media Examiner

How to Set Up a Facebook Page for Business | Social Media Examiner | Public Relations & Social Media Insight | Scoop.it

Have you decided that it’s time to create a Facebook Page for your business?


Wondering exactly how to get your Page started the right way?

 

Facebook continues to change and evolve, making it a moving target for people trying to find the correct steps to set up a Page. But never fear—we have all the critical pieces that you need to put in place to start your Facebook Page today.

 

To set up your Facebook Page, just follow these steps...

Jeff Domansky's insight:

Terrific 11-step guide if you're ready to create a Facebook business page.

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6 Facebook Metrics Marketers Should Be Measuring | Social Media Examiner

6 Facebook Metrics Marketers Should Be Measuring | Social Media Examiner | Public Relations & Social Media Insight | Scoop.it

Facebook Page Statistics: Here are the statistics you need to measure and how to measure them to determine your Facebook Page’s performance. Do you track your Facebook marketing? Do you feel lost when you’re looking at your Facebook Page statistics?

 

Well, you’re not alone. Facebook metrics can be overwhelming and most Facebook Insights terminology is still hazy for many of us. As a marketer, you know that what can be measured can be managed (and improved). So even if it seems complex, you need to measure your Facebook Page’s performance....

Jeff Domansky's insight:

Great DIY social measurement tips.

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CNN: Unlike - Why I'm Leaving Facebook | Douglas Rushkoff

CNN: Unlike - Why I'm Leaving Facebook | Douglas Rushkoff | Public Relations & Social Media Insight | Scoop.it

...Today I am surrendering my Facebook account, because my participation on the site is simply too inconsistent with the values I espouse in my work. In my upcoming book Present Shock, I chronicle some of what happens when we can no longer manage our many online presences. I argue - as I always have - for engaging with technology as conscious human beings, and dispensing with technologies that take that agency away.

 Facebook is just such a technology. It does things on our behalf when we're not even there. It actively misrepresents us to our friends, and - worse - misrepresents those who have befriended us to still others. To enable this dysfunctional situation -- I call it “digiphrenia” -- would be at the very least hypocritical. But to participate on Facebook as an author, in a way specifically intended to draw out the "likes" and resulting vulnerability of others, is untenable. Facebook has never been merely a social platform. Rather, it exploits our social interactions the way a Tupperware party does. Facebook does not exist to help us make friends, but to turn our network of connections, brand preferences, and activities over time --  our "social graphs" -- into a commodity for others to exploit....
Jeff Domansky's insight:

In a CNN opinion piece media theorist Douglas Rushkoff tells why he is quitting Facebook. Great read!

 

A few quotes to whet your appetite:

 

[Facebook] "exploits our social interactions the way a Tupperware party does"

 

"Facebook does not exist to help us make friends, but to turn our network of connections, brand preferences and activities over time -- our "social graphs" -- into money for others."

 

"The true end users of Facebook are the marketers who want to reach and influence us. They are Facebook's paying customers; we are the product. And we are its workers."

 

"Thanks to my page, Facebook knows the demographics of my readership, their e-mails, what else they like, who else they know and, perhaps most significant, who they trust. And Facebook is taking pains not to share any of this"

 

"The promotional leverage that Facebook affords me is not worth the price. Besides, how can I ask you to like me, when I myself must refuse to like you or anything else?"

 

"it is a trust I can live up to only by unfriending this particularly anti-social social network."

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What Your Business Needs To Know About Facebook Graph Search | Social Web Tools

What Your Business Needs To Know About Facebook Graph Search | Social Web Tools | Public Relations & Social Media Insight | Scoop.it

Like everything else in social media, Facebook is ever-changing and evolving. In order to ensure your business doesn’t miss out on a great opportunity, it’s important that it closely watches social media for changes that may create new marketing opportunities. One of those opportunities, Facebook Graph Search, is currently in limited release. However, this new change to Facebook holds some definite promise for helping businesses boost their reach via this social media platform....

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CapitalOneSparkVoice: How To Make Facebook Work For Your Business

CapitalOneSparkVoice: How To Make Facebook Work For Your Business | Public Relations & Social Media Insight | Scoop.it

It's time for Facebook fundamentals. Remember: The purpose of your Facebook page is not to sell stuff to people, it’s to engage them.

 

There’s a digital divide in the small-business world—between those companies that know how to use social networks like Facebook FB +0.52% and those that don’t have a clue. If you’re on the clueless side, it’s not too late. You can learn.

 

First, before you even begin a Facebook presence for your business, you need three things, says Ramon Ray, founder of SmallBizTechnology.com and author of The Facebook Guide to Small Business Marketing. You need an appealing website, you need fresh content on your site regularly, and you need email marketing or some other mechanism to capture customer email addresses....

Jeff Domansky's insight:

Face the Facebook facts. You need a plan before you jump into any social marketing plan or social media program.

JVD's curator insight, May 14, 5:03 AM

It's an interesting read. I am still of the opinion that social media in general has very little benefit when you are in the B2B market. However, if you are in the B2C market, there is no doubting SM can bring rewards. One Idea I am trialing is to use a consumer product to raise awareness of the business side of my company. Afterall, consumers are business people too.

Jeff Domansky's comment, May 14, 1:42 PM
JVD, while a lot of Facebook traffic is consumers, there are enough business success stories that Facebook can matter to some B2B programs.
JVD's comment, May 15, 9:27 AM
Wish I had a pound for every time I heard that Jeff about Facebook and B2B. I'm yet to be convinced
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15 Benefits of Having a Fan Page Over a Personal Page on Facebook | Social Media Today

15 Benefits of Having a Fan Page Over a Personal Page on Facebook | Social Media Today | Public Relations & Social Media Insight | Scoop.it

There isn't anything worse than checking a website and clicking their Facebook link to find that they've redirected you to a personal page. Not only do you have to hope they accept you as a "friend," you're taken through one more step to see their content and find their real Fan Page. I hate this! Here are the top 15 reasons to have a Fan Page, and not a personal page, attached to your business....

Jeff Domansky's insight:

If there's one thing to change in your social marketing program, it's to make sure you have a friend page and not your personal page working for your business on Facebook. What are you waiting for?

Frederique Niel's curator insight, May 9, 10:42 AM

I still see some people who are using a personal facebook account for their business. Despite the fact that it is against Facebook rules, having a business fan page has so many more benefits.

Knowva Consulting's curator insight, May 9, 11:00 AM

Some of the top points in this excellent article:

 

"Having a Facebook Fan Page means:
- Your Fan Page is open and public, and your personal page can stay private,
- You make a good, first impression because new fans are not directed to a brand-disconnected, personal page,
- Your friend count is unlimited (instead of capped),
- The search engines will index it, which helps your SEO,
- You get Facebook Insights, Facebook Tabs, Facebook Contests,
- You get Facebook Advertising, which is very targeted."

Jeff Domansky's comment, May 9, 2:11 PM
Thanks for your comments Frederique and Knowva. No question this is one simple change in the business should make I haven't got their own business pages working for them on Facebook.
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How journalists are using Facebook's new live Q&A feature | Journalism.co.uk

How journalists are using Facebook's new live Q&A feature | Journalism.co.uk | Public Relations & Social Media Insight | Scoop.it

Facebook recently launched a new feature which has been used by a number or high-profile journalists in order to host conversations. The feature is currently being rolled out, and all Facebook pages will get the option by 10 July, as will all individual accounts where the person has more than 10,000 followers.

 

In a similar way to a Reddit AMA (ask me anything), a person or page can take questions in real-time. The Q&A feature was announced on 25 March, and has since been used by Arianna Huffington, ABC News anchor Diane Sawyer, and CBS News senior correspondent and former FBI spokesman John Miller, who did a live Facebook Q&A about the investigation into the Boston marathon bombings....

Jeff Domansky's insight:

Great potential for engagement if you have a large enough Facebook following to qualify. Several good examples to guide you.

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10 Most Inspiring Social Media Campaigns | Social Media Today

10 Most Inspiring Social Media Campaigns | Social Media Today | Public Relations & Social Media Insight | Scoop.it

Facebook rules, at least marketing via Facebook is booming. Social Media Marketing on Facebook produces results, builds brands loyalty and helps define an image. Among several hundred campaigns being run on Facebook, there are few that stand-out and inspire every one of us! Here are 10 of them...

Jeff Domansky's insight:

Good examples of Facebook campaigns though I don't believe Facebook is the best channel for every business.

Jeff Domansky's comment, April 29, 3:41 PM
hi Jason, agree with you. The value was just sourcing the examples and there is more analysis that could be useful for others.
Matt Young's curator insight, April 30, 4:42 AM

Some really imaginative uses here... with some equally impressive budgets no doubt too!

Jason HJH.'s comment, April 30, 2:11 PM
@Jeff yes I agree; Hope to share some case analysis with everyone in coming weeks.
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8 Reasons Your Facebook Page Stinks

8 Reasons Your Facebook Page Stinks | Public Relations & Social Media Insight | Scoop.it

Many businesses overlook the "social" part of social media, creating a Facebook page that garners no enthusiasm. Here's why your Facebook page stinks.... You’ve had your Facebook page up and running for over a year, and still have almost no followers, likes, shares or any interest at all. What are you doing wrong? Surprisingly, many businesses overlook the “social” part of social media, creating a Facebook page that garners no enthusiasm. Here’s why your Facebook page stinks and ways to make it sweet instead....

Jeff Domansky's insight:

8 Reasons Why Your Facebook Page Stinks starting with 1. You Haven’t Set a Clear Goal...

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Top 5 Tips on Making a More Attractive Facebook Page | Business 2 Community

Top 5 Tips on Making a More Attractive Facebook Page | Business 2 Community | Public Relations & Social Media Insight | Scoop.it

If you’re trying to harness the power of Facebook to market your business, great content and lots of engagement are only 2 pieces of the puzzle. To really make the most of your presence on this popular social network, you need your business page to be attractive. Why is an attractive Facebook page important? - attractiveness = likeability, meaning more fans - a visually pleasing page is easier for fans to engage with - fans consume your content more easily - attractive content is more likely to be shared Plus, an attractive, branded page looks more professional, amplifying the benefits of being on Facebook. Use these 5 ideas to get started with this social media and make your business Facebook pages more attractive....

Jeff Domansky's insight:

Here's how the power of great design can impact Facebook and social media engagement significantly.

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Social Networking For Marketers: How Pinterest Crushes Facebook

Social Networking For Marketers: How Pinterest Crushes Facebook | Public Relations & Social Media Insight | Scoop.it
Pinterest has a higher concentration of people who are in a ‘buy’ state of mind, while Facebook users are more interested in interacting with friends - and brands.... Understanding what people do on different social networks is the key to effectively using those networks for marketing. Companies currently spend 8.4% of their marketing budgets on social media, and that’s expected to grow to 21.6% in the next five years. But with so many social networks competing to grab marketing dollars, determining the most effective channels can be extremely difficult. To illustrate, let’s look at how Facebook and Pinterest stack up against one another. Different Networks For Different Reasons While both Facebook and Pinterest offer deep customer segmentations and user engagement, it would be a mistake to target audiences in the same way across both networks. For example, you wouldn’t market your product to someone shopping at a trendy boutique the same way you would to someone walking down the street with their friends. In a store, you’d likely look to make a sale, while on the street you’d probably have more luck building brand awareness....
Elsie Whitelock's curator insight, April 18, 9:56 AM

It is so intersting that Pintrest is gaining so much traction;  I equate this to the old model of a beautiful house and home print magazine where females sit back with a cup of tea (or latte) and browse beautiful images allowing them to escapethe day's pressures for a little while. Also adding to this, is  the fact that Pinterest is so incredibly easy to use. Unlike google+ !!!!

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The Facebook Problem: Why We Need To Re-Think Facebook Marketing | Business 2 Community

The Facebook Problem: Why We Need To Re-Think Facebook Marketing | Business 2 Community | Public Relations & Social Media Insight | Scoop.it

... Today, Facebook offers businesses several ways to market themselves. The first option is to create a Facebook page about their business and use it to blast out brand messaging via posts to users who like their page. This is an option that many businesses have chosen and has become the talking point across all professionals.

 

The second option is to run paid advertising via Facebook ads. These ads can drive on-site (to generate likes for the business’ Facebook page or engagement with prior page posts) or off-site (to drive traffic to a webpage off of Facebook). Looking at it this way, the opportunities on Facebook are rather black and white, though each one offers a complex set of opportunities and strategic implications. It is one site online (with a tremendous amount of traffic) brands can use in their marketing plans.

 

Sounds simple enough, right? Wrong. This is where the Facebook Problem comes into play. The main part of the Facebook Problem is that brands have forgotten about integrated marketing communications. Marketers are guilty here....

Jeff Domansky's insight:

Here's a good look at the "Facebook problem" and how to get around some of the marketing challenges.

Ryan Otto's curator insight, May 12, 1:20 AM

I agree that facebook marketing needs to be rethought. While the companies don't really integrate their marketing across 2 the different types available on facebook they also don't realise how annoying their advertising can be. For instance i beleive that the ads that are on the side of the page are almost as annoying as people calling up in the middle of a family dinner. The best way for people to take interest is to recieve something from the advertisement be it humor or general amusement while getting information. The 2 different types of advertisements are often too diverse in message and 1 often talks about general stuff and the other offers some form of promotion. There needs to be a more unified message to grab attention.

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Facebook Opens News Feed to Targeted Brand Posts

Facebook Opens News Feed to Targeted Brand Posts | Public Relations & Social Media Insight | Scoop.it

Facebook on Wednesday rolled out a new feature that lets brands target users for status updates that don't appear on their brand Pages. The intent is to let brands target a subset of customers without alienating other members of its customer base.

 

For example, a sporting goods brand could run a post appealing to basketball fans. While the post wouldn't appear on the brand's Page, it would run in the News Feed of fans who have an affinity for the sport. Other scenarios include a telecom carrier that wanted to target possible switchers (perhaps fans who have shown an interest in a new model of phone) rather than send a more general branding message to its overall fan population. Finally, the unit can be used for A/B testing of ads. In other words, a marketer can run two or more different messages and then see which ones do the best....

Jeff Domansky's insight:

This feature could be very useful for brand marketing and content marketing.

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4 Reasons to Rethink Facebook Engagement

4 Reasons to Rethink Facebook Engagement | Public Relations & Social Media Insight | Scoop.it

An estimated 67 percent of American adults use Facebook today. That makes the social media giant on the surface the best channel for small business owners to connect with their clients, customers and partners. But there are reasons to rethink Facebook engagement.

 

Those reasons include signs some users are getting tired of the site. The social network is completing a new redesign intended to reignite the spark with its audience. However, it could be too little too late.

 

Re-evaluating Facebook Engagement

Small business owners need to be concerned about “Facebook fatigue” too. It means that the audience they are trying to reach may be vacating the site, rendering marketers’ efforts fruitless. Below are four reasons you may want to reconsider the value of your Facebook engagement....

Jeff Domansky's insight:

Good advice for small business to ensure you're getting results from your Facebook efforts.

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4 Tips For Building A Strong Facebook Brand Page

4 Tips For Building A Strong Facebook Brand Page | Public Relations & Social Media Insight | Scoop.it

...The business side of Facebook boomed in the personality of a Facebook brand page. This serves as the go-to social marketing move for every brand out there, no matter how big or small. Imagine posting your latest marketing pitch in real time and being able to target your consumers by using insight provided on your Facebook brand page.

 

I recently watched a tutorial video from Hootsuite that featured Jason Li. It was all about how you can build a strong, effective Facebook brand page. Let me share with you the things I learned after watching this video. These four steps may sound cliche to some people, but as the old saying goes “the simplest answer is usually the right one.” Allow me to discuss this briefly. I would love to hear your suggestions for building a strong Facebook brand page....

Jeff Domansky's insight:

If you want to build a strong, effective Facebook brand page, these 4 tips can help.

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Why Being 'Mobile First' Is No Longer A Choice | Simply Zesty

Why Being 'Mobile First' Is No Longer A Choice | Simply Zesty | Public Relations & Social Media Insight | Scoop.it
Now that we're past waiting for the 'year of mobile' to hit and are now well and truly in it, it's time for organisations to look at their business strategy and decide just how much time and budget mobile is going to get.

 

...The implications of being ‘mobile first’ as a company extend way beyond having a mobile-optimised site, or a snazzy app that’s available across multiple devices. The way in which we use mobile means a change in the way we access and store information, communicate, work, socialise and research, and necessitates a change in the technology your business relies on. IBM has most recently demonstrated this with the launch of its mobile first strategy. To show how serious it is, it’s even dubbed the strategy ‘MobileFirst’ in case there was any doubt about the direction it’s taking....

Jeff Domansky's insight:

IBM and Facebook are showing how mobile strategy impacts business positively.

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