Public Relations & Social Marketing Insight
443.4K views | +2 today
Follow
Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
Your new post is loading...
Your new post is loading...
Scooped by Jeff Domansky
Scoop.it!

The Difference Between Social Media and Advertising - Broadsuite

The Difference Between Social Media and Advertising - Broadsuite | Public Relations & Social Marketing Insight | Scoop.it

Social_Spam_Advertising: Buy From Me!!!


It feels like everyone in the social universe has something for sale. Attend my Twitter Chat Subscribe to my blogPurchase my bookLike my Facebook page


While I am certain (certainly cynical) that every one of these chats , blogs, books, and pages are the single most informative, game changing, and perhaps life altering ways that a person could spend their time, I am beginning to question when Social Media platforms turned into other more intrusive marketing methods?


May I ask… when is it appropriate to revisit the rules of professional selling or perhaps just civility?...

Jeff Domansky's insight:

Since when did we agree to let social media morph into spamvertizing? Dan Newman takes a hard look at the practice of spam and hard selling in social media and how to approach social media in a way that builds value and trust. Good read. 9/10

No comment yet.
Scooped by Jeff Domansky
Scoop.it!

For Traditional Media, Digital Remains Elusive Promise | Media Post

For over a decade, traditional media companies have pointed to digital media as a promising source of revenue growth -- but as 2012 draws to an end, it’s clear that this promise is still more theoretical than real, while ad dollars continue to migrate away from traditional channels. This is particularly true for broadcast radio groups and newspaper publishers, whose 2012 results have (so far) offered little in the way of digital cheer....

Jeff Domansky's insight:

Ouch, painful numbers. Media really need to reinvent their revenue models... and fast! 

No comment yet.
Scooped by Jeff Domansky
Scoop.it!

Ford Report Finds Opportunities In Social Shifting| MediaPost

Ford Report Finds Opportunities In Social Shifting| MediaPost | Public Relations & Social Marketing Insight | Scoop.it

...The report says people are getting some optimism back, although their buying habits -- particularly those of 20- to 30-year-olds -- are going to be radically different. The report lists 13 "microtrends." First on the list is trust, or "trust is the new black." Gerzema said there has been a 50% decline in trust since 2001, but a 35% rise in trust as a driver of brand equity. That suggests there's an opportunity for brands that open their arms wide and say, "Here I am with all my blemishes."

"Customers want a reason to believe and brands who give them that will be better off," said Connelly. Gerin said MasterCard is doing just fine in that category -- as she said the brand is 87% more trusted than any other brand of any kind.

 

McCracken said trust matters in a "black swan" world full of disruptive competitors. "The last 20 years have been a chronicle of brands behaving badly," he said. "The name of the game is absolute transparency." The good news for established brands is that assuming they have not been behaving badly, they have equity, while new competitors have nothing but VC money. To achieve trust equity functionally, the "front" of a company -- its brand, communications, what it claims to be -- must match the back, the invisible side, where it does what it actually does....

 

[Very interesting trend report for marketing and PR ~ Jeff]

No comment yet.
Scooped by Jeff Domansky
Scoop.it!

“Hi, I’m a Marketing Video” – Welcome to The Age of Post-Modern Marketing - Business 2 Community

“Hi, I’m a Marketing Video” – Welcome to The Age of Post-Modern Marketing - Business 2 Community | Public Relations & Social Marketing Insight | Scoop.it

...People young and old are becoming more aware of the role advertising plays in their lives. This is a good thing because the internet has brought the advertiser and consumer closer than ever. No longer is the marketing realm confined to static magazine inserts or two-minute TV slots. Brands are sponsoring events, generating discussion, and taking part in all kinds of crazy activity in the name of generating brand awareness.

 

Because of a growing understanding amongst people that they are ‘being marketed to’, advertisers have had to turn down the volume on their own material. Instead, storytelling is becoming more of a central feature than ever for advertisements and marketing videos alike. This is the stuff of now and of the future – delivering big and unique ideas and tapping into emotions and dreams. It’s all about marketing that is so enchanting you forget there is a price tag.

 

But another trend is also gaining in popularity, and its the complete opposite of subtle – meta-advertising. This is marketing that is entirely self referential in quality, it involves a complete renouncement of subtlety, its a reaction against traditional advertising and a nod to the increasingly self-aware and savvy minds of the audience. Meta-advertising has the power to hold our attention, to make us laugh, be original and creative. But its most important and powerful attribute is honesty (or the appearance thereof).... It's an intriguing trend....

Jeff Domansky's insight:

This is a thought-provoking look at advertising today and in the future. While most acknowledge the importance of content marketing in today's marketing programs, there are some fascinating trends just ahead. Including "meta-advertising." This article is well worth reading if you're in PR, marketing or advertising.

No comment yet.
Scooped by Jeff Domansky
Scoop.it!

Is Bad Customer Service PR's Worst Enemy? Consumers Are Defecting From Brands in Growing Numbers

Is Bad Customer Service PR's Worst Enemy? Consumers Are Defecting From Brands in Growing Numbers | Public Relations & Social Marketing Insight | Scoop.it
In 2012, one in five consumers switched companies they buy from, including wireless phone, Internet service and retailers, according to new research released today by Accenture. This marks a five percent increase in switching over 2011 levels. 

 

However, the eighth annual Accenture Global Consumer Survey also found that the majority (85 percent) of consumers say the companies could have done something differently to prevent them from switching....

 

[Accenture report: Valuable insight into consumer purchase, online behavior & retention ~ Jeff]

No comment yet.