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Programme, Project and Change Management
Wisdom, experience, information, ideas and thoughts gathered from the web on business programme, project and change management.
Curated by Harry Cannon
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Top 10 FBI Behavioral Unit Techniques For Building Rapport With Anyone

Top 10 FBI Behavioral Unit Techniques For Building Rapport With Anyone | Programme, Project and Change Management | Scoop.it
What can an FBI expert on behavior teach you about rapport building skills? A lot. (What can an FBI expert on behaviour teach you about rapport building skills? A lot, and not all the tips are...

Via F. Thunus
Harry Cannon's insight:

A good reminder and a few new tips on building rapport.

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Beyond Performance Management (40 Tools)

Beyond Performance Management (40 Tools) | Programme, Project and Change Management | Scoop.it

"Just 30 percent of these tools deliver as intended. Why?  ...They’re misused by most organizations."


As Jeremy Hope and Steve Player reveal in Beyond Performance Management, while many tools are sound in theory, they’re misused by most organizations. 

For example, executives buy and implement a tool without first asking,

"What problem are we trying to solve?”  

And they use tools to command and control frontline teams, not empower them—a serious and costly mistake.
 

Issue No. 251 of Your Weekly Staff Meeting highlights a new book from Harvard Business Review Press on how to select the right management tool—at the right time. The authors describe 40 tools in detail.

Via Deb Nystrom, REVELN
Harry Cannon's insight:

Sounds like one to read. Certainly seen tools misunderstood and mis-used.

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Suchitra Mishra's curator insight, July 1, 2013 11:15 PM

Anyone who has led an ERP system implementation will be nodding her head along with this interesting 2 in one post - a book review + author's insight into tools and change management....

Deb Nystrom, REVELN's comment, July 2, 2013 4:45 PM
I'm 1/3rd into this book and it is REALLY on target. Great resource. Thanks for the comments from Suchitra and Harry. I so agree with the "not doing may be smarter" based on a solid review of what the needs and problems are.
Deb Nystrom, REVELN's comment, July 29, 2013 3:47 PM
Ok, I've about finished the book. It does contribute in many helpful ways to breaking out of industrial mindsets that hamper creativity, innovation and collaboration sorely needed in organizational thinking today. It is a helpful checklist for assessing blind spots and "keeping up with the joneses" when such "best practices" in corporate measurement and reporting are not necessary and, even worse, a drain on productivity. Highly recommended!
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Seven top tips for leading through uncertainty

Seven top tips for leading through uncertainty | Programme, Project and Change Management | Scoop.it
Many leaders are currently facing the challenge of leading in conditions of uncertainty and unpredictability. Yet much leadership is predicated on the assumption of a relatively stable / foreseeable future - for which plans can be made.

Via F. Thunus
Harry Cannon's insight:

Worthwhile tips for any project manager facing uncertainty. Don't wing it though - you still need a plan as a baseline.

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Philippe Vallat's comment, October 1, 2013 3:22 PM
That's a good one, thanks!
Philippe Vallat's curator insight, October 1, 2013 3:25 PM

In short:

- Keep Leading

- People First

- Engender hope and optimism

- Learn to Love Emergence and Discovery

- Call on the Collective Intelligence of Your Unit

- Have Many Review and Reflection Points

- Reveal Your Authenticity and Integrity

Djebar Hammouche's curator insight, October 6, 2013 11:38 AM

Seven top tips for leading through uncertainty