"In a world where we now communicate and collaborate mainly via the Internet, it’s important to have the right tool available. Not only do you need something that is dependable and works properly, but you also want a tool that is easy for all of your collaborators to use. Having a lot of features is nice, but if the people you’re trying to communicate with can’t figure out how to join you, more than likely you’ll end up alone!"
Read comments, too, for feedback and further suggestions. DW