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Rescooped by Kate Nasser, The People Skills Coach™ from Miscellaneous Topics
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The Tension Connection - What’s A Tension Map?

The Tension Connection - What’s A Tension Map? | Professional People Skills | Scoop.it
After reading Steven’s Snyder’s new book, Leadership and the Art of Struggle, I wanted to know more about his theory of positive and destructive tension.  So we connected to talk about vision, experiences, maps and tension.

My key take away:  The right pressures in the right combinations create positive Flow.

Steven describes several sources of tension which he maps into quadrants.   We experience “tensions of tradition” when we work to challenge and disrupt our team’s patterns.   We may feel the “tensions of aspiration” when we have conflicting visions or goals for the future.  These can be good, or the source of deep struggle.

I asked Steve to share more… just how can those tight shoulders lead to “flow”?  What would I want my map to look like?

“Maps which show moderate to moderate-high levels of aspirational tension, lower levels of Tradition Tension and very low levels of Relationship or Identity Tension are which i would call “Flow”.    Tension maps which show low levels of all tensions are not producing enough tension to motivate high levels of achievement.

With respect to higher levels of tension.  This is a struggle.  There is not an “ideal” type of struggle.  everyone struggles differently.  The point is that the tension map can tell you what to do about it.”

Make Your Own Map

If you’re curious as to how this all works, you can get in on a free pilot of Steve’s online assessment, Adaptive Leader Profile.  You go online, answer some questions about yourself and your situation, and he will send you back a free map and interpretation.  The only caveat is that you need to wait until he get’s enough data to ensure validity (hey, it’s a pilot).

I took it, and am looking forward to the report.  Like you, I’ve got plenty of pressure worth mapping.

For great synopsis and overviews of Snyder’s book checkout these posts by Jon Mertz or Bill George.  Or download a free chapter.


Via Ricard Lloria, David Hain, David Simpson
Kate Nasser, The People Skills Coach™'s insight:

People skills perspective -- the value of tension! Interesting ...

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David Hain's curator insight, March 27, 2013 1:28 PM

Great concept from an excellent book.

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Leadership ASAP

Leadership ASAP | Professional People Skills | Scoop.it

Can you lead a team in a hurry? What does it take?  Lessons from live theater!  Post by Alan Derek Utley on LeadchangeGroup.

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The Shudder | Unfolding Leadership

The Shudder | Unfolding Leadership | Professional People Skills | Scoop.it
What do you believe about yourself? How do you know?
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Leadership, What's So Hot About Humility Anyway? | Kate Nasser

Leadership, What's So Hot About Humility Anyway? | Kate Nasser | Professional People Skills | Scoop.it
Humility was rarely on traditional list of leadership traits. Many leaders still doubt it's value until they experience its power when leading change.
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AlGonzalezinfo's curator insight, August 24, 2013 3:41 PM

Humility is, at time, a tough area to coach.  Kate Nasser does a great job of listing many of the benefits that come when we lead with humility. 

 

From the post:


Humility is not silent, weak, or humiliating. It is an unstoppable force that both leads and feeds during tough times of change.

 

Yet despite many success stories, there are many leaders who still doubt humility’s value. What do you think blocks them from it?

- See more at: http://katenasser.com/leadership-whats-so-hot-about-humility-anyway/#sthash.T1gMoonU.dpuf

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Customer care evolution - Jessica Kennedy

Customer care evolution - Jessica Kennedy | Professional People Skills | Scoop.it

   The public airing of dirty laundry has never been a good look. But times change and brands which may have once preferred to solve issues behind closed doors are now putting their cards on the table and addressing grumbling consumers publicly.

   This openness has been driven by the rise of social media. With consumers transforming brands’ Twitter handles into service hotlines, businesses have had no choice but to respond.

 


Via Peter Hoeve
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Rescooped by Kate Nasser, The People Skills Coach™ from LeadershipABC
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The 7 Lenses of Ethical Leadership

The 7 Lenses of Ethical Leadership | Professional People Skills | Scoop.it

In 7 Lenses,  Linda Fisher Thornton describe a clear multidimensional framework for ethical leadership that incorporates seven different perspectives on what it means to lead ethically in a global society. This framework honors organizational complexity and guides leaders through the challenge of honoring multiple stakeholders when making decisions.




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Kenneth Mikkelsen's curator insight, March 2, 2014 2:08 PM

7 Lenses of Ethical Responsibility


  1. Profit - How much money will this make?
  2. Law - How can we avoid punishment and penalties?
  3. Character - How can we demonstrate integrity, congruence and moral awareness?
  4. People - How can we respect and care for people?
  5. Communities - How can we serve communities?
  6. Planet - How can we honor life and ecosystems?
  7. Greater Good - How can we make the world better for future generations?
Efficienarta's curator insight, March 5, 2014 6:08 AM

Helpful list of dimensions to help put substance into consideration of ethical leadership

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Customer Service, Customer Service, Customer Service - Forbes

Customer Service, Customer Service, Customer Service - Forbes | Professional People Skills | Scoop.it
We all know that customer service is the most integral part of any business. We experience it in one way or another every single day - as business owners, as customers, as landlords and as tenants.
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The Importance of Questions in Conversations | Thin Difference

The Importance of Questions in Conversations | Thin Difference | Professional People Skills | Scoop.it
Conversations need to be balanced in how interactive the questions are. Inquisitive conversations deliver meaning. 5 reminders to deliver better conversations.
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Rescooped by Kate Nasser, The People Skills Coach™ from Success Leadership
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The 8 Strengths of Humility

The 8 Strengths of Humility | Professional People Skills | Scoop.it

Leadership skills are important for leadership success but humility is necessary. I’ll take a less skilled humble leader over a more skilled arrogant leader every time.


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Rescooped by Kate Nasser, The People Skills Coach™ from Wise Leadership
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“Doing” and “Being” a Leader: Not the Same Thing | Leading Effectively: Official Blog of the Center for Creative Leadership

“Doing” and “Being” a Leader: Not the Same Thing | Leading Effectively: Official Blog of the Center for Creative Leadership | Professional People Skills | Scoop.it

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John Michel's curator insight, May 24, 2013 6:08 AM

We are taught what to do as leaders, but we have to learn how to be good leaders. “Being” involves understanding yourself, your context, and what you want your future to “be.” “Being” a leader involves being fully present with a person, understanding their needs and truly listening to their concerns. A leader in “being” is one who puts away their smart phone, turns away from the computer, focuses on the other person in the office and makes “being” with them the most important priority in the moment