Professional Communication
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Professional Communication
Magazine on communication related to work and civic activity.
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To Be An Effective Leader Keep A Leadership Journal

To Be An Effective Leader Keep A Leadership Journal | Professional Communication | Scoop.it

Teddy Roosevelt did it. Harry Truman did it. Want to be an outstanding leader? Keep a leadership journal. As part of my executive coaching work, one of the most effective tools I recommend that powers up the coaching process is a leadership journal.  The exercise of leadership is not unlike a sport you play. When you review your actions in the field you learn what worked, what didn’t, and adjust along the way. Leadership guru Peter Drucker said: “ Follow effective action with quiet reflection. From the quiet reflection will come even more effective action. ”


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drula eric's curator insight, April 4, 2:33 PM
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donhornsby's curator insight, April 5, 9:20 AM
Follow effective action with quiet reflection. From the quiet reflection will come even more effective action
 
Ivon Prefontaine, PhD's curator insight, April 5, 4:23 PM
I think this is an underused tool in many professions. Moreover, we do not journal about what we experience and how we feel about those experiences. We want to shape the world without reshaping ourselves.
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Here's How To Make Big Career Decisions You Won't Regret

Here's How To Make Big Career Decisions You Won't Regret | Professional Communication | Scoop.it

What makes big decisions so hard? As a decision coach, I see many people struggle with tough choices, because they really, really want to have no regrets.

 

While I’ve never met anyone who felt they got it right 100% of the time, going back to the basics can help you get clear on what you want and feel better about moving forward.

 

Here are five simple strategies I’ve learned for lessening the odds that you’ll look back and wish you did it differently.


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The Learning Factor's curator insight, December 1, 2016 4:42 PM

Making big decisions can be challenging because you're worried you'll make the wrong choice. Here's how to minimize your likelihood of regret.

Walter Gassenferth's curator insight, December 4, 2016 6:52 AM

Post very interesting, revealing some aspects that I did not know about careers. For those who speak Portuguese or Spanish, more about people management can be read in http://www.quanticaconsultoria.com

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Break the Rules of How Business is Done

Break the Rules of How Business is Done | Professional Communication | Scoop.it

In addition to creating a new company that is disrupting the status quo, many founders are also challenging the old norms of how businesses operate in order to add value. When you are struggling to raise capital, hire, and scale your business, is there time and energy available to also rethink how you do business in general? How much effort do you want to put in to stand out as a company not only creating something spectacular, but also a company that differentiates itself as an employer? What truly matters in the end is whether that transformational effort adds value.

 

In 2012, the gaming company Valve published their novel Employee Handbook which outlined their organization structure (or lack thereof). Valve challenged the notion of having assigned projects to work on or managers to report to. Many other companies have taken similar approaches not only to attempt to operate more efficiently, but also to attract and retain talent by differentiating their companies from the mainstream.


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The Learning Factor's curator insight, October 16, 2016 8:08 PM

Making just small changes to how you do business inside and outside the company can help you attract bright employees and increase innovation, argues Julia B. Austin.

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How to Increase Your Emotional Intelligence

How to Increase Your Emotional Intelligence | Professional Communication | Scoop.it

Emotional intelligence, also known as EI or EQ (for Emotional Intelligence Quotient), describes a person's ability to recognize emotions, to understand their powerful effect, and to use that information to guide thinking and behavior. Since EI helps you to better understand yourself--and others--a high EQ increases your chances for successfully achieving goals.

 

But is there a way to increase your emotional intelligence?

In their seminal research and publication, The Emotionally Intelligent Manager, professors David R. Caruso and Peter Salovey broke down four of the core skills involved in developing emotional intelligence:

 

1. Identifying your feelings and those of others

2. Using feelings to guide your own thinking and reasoning, along with others

3. Understanding how feelings might change and develop as events unfold

4. Managing to stay open to the data of feelings and integrate this into decisions and actions

 


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Sacra Jáimez's curator insight, October 9, 2016 2:08 PM
No hay verdadero aprendizaje, ni progrso en la Educación sin emoción.  Es necesario tomar consciencia de la relevancia de las emociones, de la inteligencia emocional en nuestro aprendizaje a lo largo de la vida,.
ELZBIETA FABISZEWSKA's curator insight, November 1, 2016 3:54 PM

#SCEUNED16)

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What the Most Resilient People Have in Common

What the Most Resilient People Have in Common | Professional Communication | Scoop.it

The truth is that life can be tough, business can be hard-hitting and success comes with challenges. What separates those who can hold their own and keep going in times of adversity is a cluster of habits that center on resilience.

 

Resilience means developing a strong solid level of mental toughness. We aren't born with it--it's a habit you develop, a skill you learn. And it's absolutely essential.

 

Here are four core habits of the most resilient people:

 

1. They're connected to their emotions.
Resilient people understand their emotions and how to manage them. Some people say that suppressing what you feel is the best approach when you're going through tough times, but it's just the opposite--suppressing your emotions can backfire. People who are highly anxious or have a lot on their minds tend to struggle with unwanted thoughts. Resilient people are connected to their emotions and self-aware, which gives them more control.

 

2. They don't listen to negative voices in their heads.
Resilient people are able to get past the negativity and dig deeper to discover what's triggering it. Then instead of taking it to heart, they're able to turn it  into positive intentions. Resilient people are optimistic and believe in their own strength and ability to overcome any problems. In a crisis, a resilient person will be positive, open and willing to find the solution. They will not be dwelling on the problem but looking forward to the future solutions that should be considered.


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Adele Taylor's curator insight, September 5, 2016 9:48 PM
Very interesting, I have number 1, 2 and 3 sorted, habit 4 is a fail for me.
rodrick rajive lal's curator insight, September 6, 2016 5:44 AM
The most resilient people have a few things in common. The first most common thing is that they are not control freaks, and so they might let go of things that they can't control, and they move on. The second most common thing shared by them is that they are at peace with their innner selves. To know more, read the article curated in this post!
IDMB Advisory's curator insight, October 9, 2016 10:19 AM

When the going gets tough, use these ideas!

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These 4 Hobbies Can Actually Improve Job Performance

These 4 Hobbies Can Actually Improve Job Performance | Professional Communication | Scoop.it
 While downtime of any kind can help relieve stress, there are several science-backed ways that let you enjoy life outside of the office while improving your productivity within it.
 

Research conducted by Kevin Eschleman, an assistant psychology professor at San Francisco State University, suggests hobbies that are less relevant to one’s career are paradoxically more beneficial for it.

 

"Whatever the activity is that you're doing in your free time, it becomes incredibly more valuable if it is different from what you've been doing most recently in your work environment," Eschelman told Fast Company in a previous interview. "People need to be mindful and aware of what resources they're using in the work environment to realize which resources they need to protect and refuel in their free time," he said.


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The Learning Factor's curator insight, August 14, 2016 6:32 PM

How you spend your downtime can have a profound impact on your productivity levels at work.

Kimberly Kline's curator insight, August 15, 2016 5:32 PM
Be Creative!  Spending your free time listening or playing music, getting outside and moving, or even playing video games will actually make you more productive at work ~ and I believe it will also make you happier overall!
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Why We All Need Design Thinking

Why We All Need Design Thinking | Professional Communication | Scoop.it

Rather than being a creative activity, problem-solving sessions for many businesses are nothing more than an exercise in analytics.


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AcrobaticDesigns's curator insight, July 26, 2016 12:35 AM
#DesignThinking: here creativity takes over problem solving, leads to innovation which could benefit customer in the long run.
Lee-ann Dias's curator insight, August 11, 2016 7:47 AM
Share your insight
Aline Van Alsenoy's curator insight, May 6, 10:37 AM
Share your insight
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How Simple Questions Lead to Great Innovations

How Simple Questions Lead to Great Innovations | Professional Communication | Scoop.it
There is a myth that successful companies begin with grandiose ambitions. The implication is that entrepreneurs should start with megalomaniac goals in order to succeed. To the contrary, my observation is that great companies began by wondering about simple things, and this leads to asking simple questions that beget companies:
Therefore, what? This question arises when you spot or predict a trend and wonder about its consequences. It works like this: “Everyone will have a smartphone with a came

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Eric_Determined / Eric Silverstein's curator insight, April 22, 2015 12:48 PM

If you had to come up with one keyword when it comes to #innovation, what would you use?


I would start with #Simplicity, share yours.


Sir Richard Branson: “Complexity is your enemy. Any fool can make something complicated. It is hard to keep things simple.”


#CX  In a #Mobile First world, continuous opportunities for improvement.

ProPM Canada's curator insight, April 28, 2015 10:47 AM

Hands-free, integrated car stereos, smart thermostats,...all responses to a need that were simple and logical.

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The Influence Landscape: The Evolving Power of Shapers & Influencers

The Influence Landscape: The Evolving Power of Shapers & Influencers | Professional Communication | Scoop.it
What will be the impact on your business of changing global trends such as: shifting macro economics, social and geopolitical trends, globalization, the increasing influence of the BRIC nations, climate change, food/water and other resource...

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Global Trends Team's comment, October 3, 2013 4:27 AM
Thanks to all for sharing. Just came across this article on influence which may also be of interest: http://blogs.imediaconnection.com/blog/2013/10/01/is-influence-dead/
Sebastien Caron's curator insight, October 19, 2013 3:10 PM

The Social Business transformation have brought to the enterprise, properties of political systems. Therefore, mapping and monitoring your network of influencers should become part of your operations. 

Matthew Quetton's curator insight, October 21, 2013 12:25 PM

Insightful article of how you can map and manage the influence within your business ecosystem.

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The Only Three Networking Emails You Need To Know How To Write

The Only Three Networking Emails You Need To Know How To Write | Professional Communication | Scoop.it

It’s helpful to be honest about why you’re reaching out (for example, you’re going through a job search or moving to a new city). It can combat nerves and help the process feel more genuine. In other words, it instantly solves two core issues many people stress about when told to network.

 

That said, as with anything else, you know there’s a difference between being straightforward and being overly blunt. For example, you know to write, "I was thinking of approaching the project from a different angle" over "I hate all of your ideas."

 

Aspiring to find this balance, many people begin networking emails with "Remember me?" or even, "You probably don’t remember me..." After all, why not begin with an honest admission so the other person knows you aren’t being fake? Well, unfortunately, this approach often backfires. While you’re coming from a sincere place, it’s pretty audacious to ask for something from someone whom you’re blatantly admitting you barely know.

 


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Adele Taylor's curator insight, December 5, 2016 3:53 PM

I think this title should be about reaching out to contacts.

As the article implies networking can be scary, and might scare away readers but a good article overall.

rodrick rajive lal's curator insight, December 5, 2016 9:43 PM
It certainly helps to be upfront, honest and straightforward in writing Networking Emails. We have come a long way from times when it was perhaps expected that letters should run into pages, filled with flowery expression and long sentences. I found the examples in the article really helpful, and am sharing the same for others to read!
Emma Urbanek's curator insight, December 6, 2016 1:46 PM
Writing about yourself can seem nearly impossible, not anymore! 
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4 Reasons Great Leaders Don't Need to Criticize

4 Reasons Great Leaders Don't Need to Criticize | Professional Communication | Scoop.it

I have a fundamental belief about the kind of people I try to employ. And that's that they're going to be harder on themselves than I'll ever need to be. I also believe that the concept of constructive criticism is overrated, if not an outright fallacy. Your employees are either aware of problems with their performance, or they're not.

 

The best way to find out which category they're in is through asking questions and listening. Let's look at some of the reasons this passive approach to problem-solving is good for both of you.


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Adele Taylor's curator insight, November 16, 2016 5:11 PM
Perfect read for all leaders/mentors/managers
starbutane's comment, November 19, 2016 1:35 AM
Nice one
Walter Gassenferth's curator insight, November 19, 2016 5:49 AM

Interesting post, presenting a newsworthy concept. For those who speak Portuguese or Spanish and are interested in people management, more about the theme in http://www.quanticaconsultoria.com

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Leadership Is About Emotion

Leadership Is About Emotion | Professional Communication | Scoop.it

Make a list of the 5 leaders you most admire. They can be from business, social media, politics, technology, the sciences, any field. Now ask yourself why you admire them. The chances are high that your admiration is based on more than their accomplishments, impressive as those may be. I’ll bet that everyone on your list reaches you on an emotional level.

 

This ability to reach people in a way that transcends the intellectual and rational is the mark of a great leader. They all have it. They inspire us. It’s a simple as that. And when we’re inspired we tap into our best selves and deliver amazing work.

 

So, can this ability to touch and inspire people be learned? No and yes. The truth is that not everyone can lead, and there is no substitute for natural talent. Honestly, I’m more convinced of this now – I’m in reality about the world of work and employee engagement. But for those who fall somewhat short of being a natural born star (which is pretty much MANY of us), leadership skills can be acquired, honed and perfected. And when this happens your chances of engaging your talent increases from the time they walk into your culture.

 

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Cameron Larsuel's curator insight, October 17, 2016 6:27 PM

Leadership is emotion, leadership is energy, leadership is you.

Matthias von Wnuk-Lipinski's curator insight, October 18, 2016 3:09 AM
Leadership and Emotion
Walter Gassenferth's curator insight, October 18, 2016 4:39 AM

Leadership is a very important topic and often overlooked by companies. For those who speak the Spanish or Portuguese, more about leadership can be read in http://www.quanticaconsultoria.com

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How to Give an Emotionally Intelligent Presentation

How to Give an Emotionally Intelligent Presentation | Professional Communication | Scoop.it

Emotions play an active role in almost all of our decision making. That's one reason why emotional intelligence, the ability to identify, understand, and manage those emotions, is such an invaluable skill. 

 

But how specifically does emotional intelligence help us with our daily tasks? Here are three tips to make sure your next presentation is emotionally intelligent:

1. Don't get anxious. Get excited.

All of us get nervous before a presentation, even if we've done it hundreds of times. So take that nervousness and turn it into something positive: enthusiasm.How do you do that exactly?

Spend those final few moments reviewing your favorite parts of the presentation. Remind yourself why you're doing this, and focus on the value you have to deliver to your listeners.

Now, take that enthusiasm and give a talk that you passionately believe in.

 
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Bovee & Thill's Online Business Communication Magazines's curator insight, October 2, 2016 3:27 PM

 

"But how specifically does emotional intelligence help us with our daily tasks? Here are three tips to make sure your next presentation is emotionally intelligent: . . . "

Helen Teague's curator insight, October 4, 2016 5:18 PM
The Learning Factor's insight: View your presentation from your audience's perspective instead of your own.
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The 5 Most Important Characteristics of Great Teams, According to Science

The 5 Most Important Characteristics of Great Teams, According to Science | Professional Communication | Scoop.it

In all aspects of our life, teamwork plays a vital role. Whether we're on a field or in the boardroom, we engage with and depend on others to accomplish virtually every task.

Because we depend so heavily on teams, we don't want to leave it to chance to construct and manage them.

 

Fortunately for us, researchers and entrepreneurs Rich Karlgaard and Michael S. Malone distill the process of creating the highest performing teams in their best-selling book, Team Genius: The New Science of High Performing Teams.

 

Here are five of the most important factors for high-performing teams, along with some unusual findings that may contradict your previous assumptions about successful-team building.

1. Self-awareness at the team level.

While teams consist of individuals, a cohesive team is in fact a stand-alone, unified structure. The book presents a list of 20 questions that a leader should answer when assembling a team. Huffington Post writer Vanessa Van Edwards boils down the 20 questions to five "power questions:"

Are you in the right team in the right moment?

Can your team stay ahead of the changes in your industry?

Are your teams the right size for the job?

Do you have the right people in the right positions on your team?

Is your team prepared for a crisis, disruption, or change in leadership?

 


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belgianfacilities's comment, September 1, 2016 12:02 AM
Awe-inspiring...!!
Terry Yelmene's curator insight, September 1, 2016 5:42 AM
My takeaways; few things are as important as the dynamics and mechanics of human-to-human interactions and the power of two(2) in doing work can not be overstated.  (Note: pair-programming gets this right!)
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How Where You Sit In Your Office Impacts Your Productivity

How Where You Sit In Your Office Impacts Your Productivity | Professional Communication | Scoop.it
 

We may be more satisfied with our jobs than we were a decade ago—at least according to Gallup’s research. But employee engagement and retention continue to be among the top challenge companies face around the world, per a report from Deloitte on global human resource trends. That’s because disengaged workers come with a hefty price tag. Gallup estimates that the U.S. economy loses up to $550 billion per year when productivity flags as a result of unhappy employees.

 

In what they describe as the first study of "spatial management," the researchers analyzed data from the more than 2,000 workers at a large technology company with several locations across the U.S. and Europe over two years.

 

They discovered that seating the right types of workers together led to increased productivity and profits. The proper proximity, they write, "has been shown to generate up to a 15% increase in organizational performance. For an organization of 2,000 workers, strategic seating planning could add an estimated $1 million per annum to profit."


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The Learning Factor's curator insight, July 28, 2016 6:45 PM

Bad behavior in the workplace is contagious. But a new study suggests that pairing workers together can boost productivity and profits.

Walter Gassenferth's curator insight, July 29, 2016 6:41 AM
Useful post, presenting some good tips. For those who speak Portuguese or Spanish and are interested in business management, please visit http://www.quanticaconsultoria.com
Alex's curator insight, August 25, 2016 2:04 AM
guess it really matters where you sit at work!
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What Sending After-Hours Emails Does To Your Productivity

What Sending After-Hours Emails Does To Your Productivity | Professional Communication | Scoop.it

It’s 9 p.m. and you suddenly remember that you wanted to ask your employee about an upcoming project. Before you fire off an email, ask yourself, "Is this urgent?" If you’re sending the email simply because you don’t want to forget, your employee may not know your response expectations, and this can cause stress that negatively impacts your staff’s productivity and performance.

 

In a new report called "Exhausted But Unable to Disconnect," professors from Lehigh University, Virginia Tech, and Colorado State University found that an "always on" culture may prevent employees from fully disengaging from work, causing stress.

 

"It’s easy to depersonalize people when you’re using email, because you don’t see the effect you’re having," says coauthor William Becker, associate professor of management at Virginia Tech. "When boundaries are blurred, it can create all kinds of problems. A lot of companies see the good parts of using email, and don’t think beyond that."

 

 

In the study, participants reported spending an average of eight hours a week doing company-related emails after hours. The greater the amount of time spent on after-hours work, the less successful the employees were at detaching from work. This translated into poorer work-family balance, and even contributed to emotional exhaustion, which Becker says has been shown by prior research to negatively affect job performance.

 


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The Learning Factor's curator insight, July 21, 2016 6:37 PM

Even if you aren't working nights and weekends, the expectation of constant availability can cause you to burn out.

Adele Taylor's curator insight, July 24, 2016 7:02 PM
Well put article, just because a boss knows a 10pm email means follow up on this task tomorrow, doesn't mean the employee does!
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How to reach ultimate #Customer #Experience?

In this presentation, Scott Liewehr, founder of Digital Clarity Group, explores going beyond digital marketing to build ultimate customer experiences. Topics c…

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Eric_Determined / Eric Silverstein's curator insight, September 14, 2014 2:59 PM

Great slideshare from Scott Liewehr.


Two key slides I particularly liked:


#Customer Perceived Experience minus Customer Expected Experience = Customer Satisfaction


#Brands that don't view the consumer empowerment phenomenon as an opportunity will die!


Do you agree with both?

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Leadership: 9 things successful people do differently

Leadership: 9 things successful people do differently | Professional Communication | Scoop.it

If you aren’t sure, you are far from alone in your confusion. It turns out that even brilliant, highly accomplished people are pretty lousy when it comes to understanding why they succeed or fail. The intuitive answer — that you are born predisposed to certain talents and lacking in others — is really just one small piece of the puzzle.

 

In fact, decades of research on achievement suggests that successful people reach their goals not simply because of who they are, but more often because of what they do.

 

Read more, very interesting...:

http://bethexception.com/?p=628/

 

 


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