Product Management
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Product Management is struggling for a definition — Medium

Product Management is struggling for a definition — Medium | Product Management | Scoop.it
I just read 36 blog posts about product management. Here are a few things I found out…
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The Simple Model that has Made Product Hunt Incredibly Addictive for Thousands of Community Members

The Simple Model that has Made Product Hunt Incredibly Addictive for Thousands of Community Members | Product Management | Scoop.it
In less than a year, Product Hunt (PH) has become the preeminent daily destination for thousands of people who love being the first to discover new and cool products. It now has over 100,000 users....
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What Motivates Consumers to Complete E-Commerce Purchases?

What Motivates Consumers to Complete E-Commerce Purchases? | Product Management | Scoop.it
What Motivates Consumers to Complete E-Commerce Purchases?
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26 Resources to Help You Master Customer Development Interviews

26 Resources to Help You Master Customer Development Interviews | Product Management | Scoop.it
How many times have you heard lean startup evangelists say that? Steve Blank often comments:There are no facts inside your building. So, you need to get out and talk to customers.
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Seven KPIs for customer insight: tip #21 for prod mgrs | I Manage Products

Seven KPIs for customer insight: tip #21 for prod mgrs | I Manage Products | Product Management | Scoop.it
Knowledge is power for product managers, but you need the right metrics. Here are seven KPIs to expand your customer insight and improve performance.
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Le design UX au cœur de la transition digitale

Le design UX au cœur de la transition digitale | Product Management | Scoop.it
Avec les nouveaux usages introduits par les smartphones, les tablettes et les objets connectés, l’expérience utilisateur (UX) est passée du stade de pratique émergente à pratique reconnue et nécessaire : la démarche design UX est de nos jours un gage de l’adoption et de la réussite des projets de transformation digitale.
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How to Write a Test Plan

How to Write a Test Plan | Product Management | Scoop.it
Test plans outline the process of testing the functionality of software. A test plan details each step taken to achieve a certain result and states the objective of each action. The plan also highlights the projected resources, risks, and...
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The Medium School of Product Management — digital by default — Medium

The Medium School of Product Management — digital by default — Medium | Product Management | Scoop.it
…curing me of ‘impostor syndrome’
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40 Useful Project Management Tools | SmashingApps.com

40 Useful Project Management Tools | SmashingApps.com | Product Management | Scoop.it
Here is another useful collection of 40 helpful and valuable project management tools for you. Today, several tools have been developed to help professionals
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What makes someone a great product manager at Google? - Quora

What makes someone a great product manager at Google? - Quora | Product Management | Scoop.it
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La qualité des données clients dans un projet MDM

La qualité des données clients dans un projet MDM | Product Management | Scoop.it
Chaque métier (marketing, vente, logistique…) saisit et gère ses propres données depuis diverses applications. L’ère du Big Data et du Cross-Canal oblige les entreprises à mieux gérer et utiliser les données qu’elles récoltent. Le MDM - Master Data Management - répond aux nouveaux enjeux des...
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Five Presentation Lessons from Apple’s New Rock Star | Gallo Communications

Five Presentation Lessons from Apple’s New Rock Star | Gallo Communications | Product Management | Scoop.it
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Podium de la relation client : les tendances qui déterminent le marché

Podium de la relation client : les tendances qui déterminent le marché | Product Management | Scoop.it
Cocréation 1 Que ce soit avec un acheteur régulier et fidèle, un détracteur ou un client potentiel, la relation des marques avec les...
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76% des Français satisfaits de la relation client dans les services

76% des Français satisfaits de la relation client dans les services | Product Management | Scoop.it
Les trois motifs de satisfaction relevés par les Français sont :

La clarté et la rapidité des réponses apportées

La reconnaissance du client / usager, la personnalisation et l'attention

La réduction de l'effort client pour obtenir une réponse adéquate à la question
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Big Data Opportunity: Predictive Sales Software Turns Browsers Into Buyers

Big Data Opportunity: Predictive Sales Software Turns Browsers Into Buyers | Product Management | Scoop.it
My last column decried the firehose of data flooding organizations today and the difficulty of making sense of it all: the bounty of data perversely makes it harder to refine into useful information. Yet as I point out, tools exist that are easier to use, procure and pay for allowing even [...]
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10 Great Questions Product Managers Should Ask Customers - ProductPlan | Product Roadmap Software

10 Great Questions Product Managers Should Ask Customers - ProductPlan | Product Roadmap Software | Product Management | Scoop.it
A few well-phrased questions can yield fantastic customer insights. But asking the right questions during customer conversations and win-loss interviews takes a lot of practice and a healthy dose of curiosity. Here are ten open-ended questions I have in my arsenal … Continue reading →
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19 bonne habitudes de travail à prendre dès demain !

19 bonne habitudes de travail à prendre dès demain ! | Product Management | Scoop.it
Arriver plus tôt, fêter les petites victoires...
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Compte rendu d'étude sur l'impact du temps d'attente téléphonique sur la satisfaction client

Compte rendu d'étude sur l'impact du temps d'attente téléphonique sur la satisfaction client | Product Management | Scoop.it
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Trois étapes essentielles pour améliorer le service client - Actualités Point de vue

Trois étapes essentielles pour améliorer le service client - Actualités Point de vue | Product Management | Scoop.it
Pour satisfaire les clients, les centres de contact doivent respecter des bonnes pratiques.
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5 Qualities of Indispensable Employees

5 Qualities of Indispensable Employees | Product Management | Scoop.it
When hiring people to join your startup, here are the traits you should look for when recruiting.
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Differentiating a Product Manager from a Project Manager?

Differentiating a Product Manager from a Project Manager? | Product Management | Scoop.it
Differentiating a Product Manager from a Project Manager?
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Product Management 101 — Medium

Product Management 101 — Medium | Product Management | Scoop.it
What I’ve learned about designing and building products at early stage technology startups
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