Practical Empathy
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Shame Resilience Theory

Shame Resilience Theory | Practical Empathy | Scoop.it

Shame resilience theory (SRT) was developed by researcher and author Brené Brown in 2006. Given that Brown's recent TED talk called Listening to Shame has already been viewed nearly one million times, I thought this would be a good time to take a closer look at the theory behind the phenomenon.... 

 

Forming mutually empathetic relationships that facilitate reaching out to others:

When we reach out for support, we may receive empathy, which is incompatible with shame and judgment. We recognize that our most isolating experiences are also the most universal.


 

by Steve Safigan



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Realizing Empathy, Part 2: Praxis

Realizing Empathy, Part 2: Praxis | Practical Empathy | Scoop.it
Empathy is a curious, human capacity that pervades the worlds of both art and design. In part two of Seung Chan Lim (Slim)'s three-part series, we explore how we, as designers, can realize empathy.

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How empathic are you?

How empathic are you? | Practical Empathy | Scoop.it

How empathic are you? 

 

They are:


Cognitive Empathy – this is about really understanding others, how they see the world, what their ‘model’ of the world is. Knowing how to talk and communicate with those others in such a way that leads to better performance.


Emotional Empathy – where an immediate sense of what is going on for others is felt.


Empathic Concern – knowing how others are thinking and feeling AND is predisposed and prepared to help. 

 


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PERSPECTIVES: Teaching Empathy: The Ancient Way Is Now Cutting-Edge

PERSPECTIVES: Teaching Empathy: The Ancient Way Is Now Cutting-Edge | Practical Empathy | Scoop.it
Promoting greater social and emotional learning in the classroom.

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Cameron Parsons's curator insight, June 23, 2014 12:00 PM

We hear all the time about learning for the 21st century and the need for U.S. schools to prepare our students to effectively compete internationally. Science, technology, engineering, and math (STEM) predominate the conversation and yet there is often one critical area of development that is missing from the vision: teaching children how to build creative, intuitive, trusting and collaborative relationships with others.

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Video: Empathy is the new watchword for multinational leaders

Video: Empathy is the new watchword for multinational leaders | Practical Empathy | Scoop.it
As local markets demand more of global companies, corporate leaders must become more like corporate statesmen, an Insead professor believes

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Nadia Berthouze

Nadia Berthouze | Practical Empathy | Scoop.it

"The premise of my research is that affect, emotion, and subjective experience should be factored into the design of interactive technology … The aim of my research is to create systems/software that can sense the affective state of their users and use that information to tailor the interaction process".

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The Machine to be Another

The Machine to be Another | Practical Empathy | Scoop.it

HOW WOULD THE WORLD BE LIKE IF ONE COULD SEE THROUGH THE EYES OF ANOTHER? WOULD IT HELP US TO UNDERSTAND EACH OTHER? WOULD IT HELP US TO UNDERSTAND OURSELVES?

THE MACHINE TO BE ANOTHER is an Open Source Art investigation on the relation of Identity and Empathy that has been developed on a basis of low budget experiments of Embodiment and Virtual Body Extension.

Designed as an interactive performance installation, the 'Machine' offers users the possibility of interacting with a piece of another person's life story by seeing themselves in the body of this person and listening to his/her thoughts inside their mind.

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Dramatic Diversity

Dramatic Diversity | Practical Empathy | Scoop.it

Dramatic Diversity is a minority owned, for profit, theater-based diversity and inclusion consulting firm. 


DD+D: a theatre-based design consulting firm,  DD+D leverages theatre techniques and acting methodology to help designers empathize with users and produce better results for their clients, as well as to communicate and collaborate around design solutions. Theatre is a fun, informative, and effective way to work out ideas, visualize concepts, and communicate solutions. It allows teams to empathize, by stepping into the shoes of users. It can reveal how people interact with services, products, and each other on a physical, emotional and intuitive level.

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Impairment simulator software - Inclusive design tools

Impairment simulator software - Inclusive design tools | Practical Empathy | Scoop.it

The Cambridge University's impairment simulator "demonstrates some of the main effects of common vision and hearing impairments on image and sound files. It gives an indication of how such files might be perceived with these conditions, at varying levels of severity. Its purpose is to help people to better empathise with those who have reduced capability, and to help them understand how capability loss affects the ability to interact with products, services and everyday life".

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Bridging The Exclusion Gap - YouTube

A set of gloves and glasses which simulate common physical limitations, like age-related long-sightedness or arthritis, have been released in the hope of getting more designers to think again about the usability of their products.


Researchers at the University of Cambridge's Engineering Design Centre say that millions of people around the country -- in particular the ageing, baby-boomer generation -- have unnecessary difficulty using everyday products ranging from gadgets, to packaging, to windows and doors, because of poor design. Addressing these issues would also reduce the costs of social care.

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Cognitive Variations: Reflections on the Unity and Diversity of the Human Mind: Amazon.co.uk: Geoffrey Lloyd: Books

Cognitive Variations: Reflections on the Unity and Diversity of the Human Mind

~ Geoffrey Lloyd (author) More about this product
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Cognitive Variations: Reflections on the Unity and Diversity of the Human Mind: Amazon.co.uk: Geoffrey Lloyd: Books
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Why America Lacks Global Leaders

Why America Lacks Global Leaders | Practical Empathy | Scoop.it
You can't be a global leader if you only speak one language.
Antony Quinn's insight:

Cultural empathy is key for leaders of global corporations.

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Real-life Avatar: The first mind-controlled robot surrogate | ExtremeTech

Real-life Avatar: The first mind-controlled robot surrogate | ExtremeTech | Practical Empathy | Scoop.it
Situated inside an fMRI scanner in Israel, Tirosh Shapira has controlled a humanoid robot some 2000 kilometers (1250 miles) away, at the Béziers Technology Institute in France, using just his mind.
Antony Quinn's insight:

Empathy through technology: Shapira really became one with the robot: “It was mind-blowing. I really felt like I was there, moving around," he says. “At one point the connection failed. One of the researchers picked the robot up to see what the problem was and I was like, ‘Oi, put me down!’"

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Empathy the cornerstone of consumer research

Empathy the cornerstone of consumer research | Practical Empathy | Scoop.it

He says the notion of empathy and human-centeredness is still not widely practiced in many corporations. "Business people rarely navigate their own websites or watch how people use their products in a real-world setting. And if you do a word association with 'business person', the word 'empathy' doesn't come up much," notes Kelley.

Empathy in terms of creativity and innovation is the ability to see an experience through another person's eyes, to recognise why people do what they do.


"Gaining empathy can take some time and resourcefulness, but there is nothing like observing the person you're creating something for to spark new insights.


And, when you specifically set out to empathise with your end user, you get your own ego out of the way. "We've found that figuring out what other people actually need is what leads to the most significant innovations. In other words, empathy is a gateway to the better and sometimes surprising insights that can help distinguish your idea or approach."




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Mindfulness Technique: The Art of Conversation | Mindful

Mindfulness Technique: The Art of Conversation | Mindful | Practical Empathy | Scoop.it

Mindfulness technique: Five steps to enjoying more empathetic and artful conversation.

 

Conversation in the original Latin had a very broad meaning. It meant something like “living together, having dealings with others,” and it referred to more than just talking. We can learn a lot from connecting to this original bigger sense of the word.

 

When we're having a real conversation we're actively exchanging—giving and receiving—which begins with truly being together.

 

We can’t exchange something with someone when they, or we, are not present. We can talk to them, we can talk at them, but we can’t have a conversation.

 

By Dawa Tarchin Phillips


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Suvi Salo's curator insight, July 10, 2014 2:37 AM

"If you're not being heard, don’t blame your audience. Come up with something that engages them more."

 

Mark Treadwell's curator insight, July 12, 2014 8:22 PM

Some great advice here when working with young people and encouraging them to have mindful as well as dynamic conversations. 

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Empathy and Morality - by Heidi L. Maibom

Empathy and Morality - by Heidi L. Maibom | Practical Empathy | Scoop.it

ABSTRACT

Empathy’s centrality to morality is heavily debated. Many religious and philosophical traditions have favored empathy, sympathy, or compassion as key to moral thought, conduct, or motivation.

 

David Hume famously thought that the pains and pleasures of others move people only because they are capable of feeling what they feel by communication, as it were. In recent decades, there has been a resurgence of interest in the idea that empathy or sympathy is central to moral judgment and motivation, but the view is increasingly attacked.

 

Empathy is so morally limited, some argue, that researchers should focus their attention elsewhere. Yet, the importance of human capacities to feel with and for others is hard to deny. This collection is dedicated to the question of the importance of these capacities to morality. It brings together original papers in philosophy, psychology, psychiatry, anthropology, and neuroscience to give a comprehensive overview of the issue, and includes an extensive survey of empathy and empathy-related emotions.

 

It is distinctive in focusing on the moral import of empathy and sympathy.

 

Though there are many scholarly volumes
on empathy few, if any, are dedicated
to this question.


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Empathy May Be Genetic

Empathy May Be Genetic | Practical Empathy | Scoop.it

Do you jump to help the less fortunate, cry during sad movie scenes or tweet and post the latest topics and photos that excite or move you? If yes, you may be among the 20 percent of our population that is genetically predisposed to empathy,


according to Stony Brook Univ. psychologists Arthur and Elaine Aron. In a new study published in Brain and Behavior, Aron and colleagues at the Univ. of California, Albert Einstein College of Medicine and Monmouth Univ. found that Functional Magnetic Resonance Imaging

 

(fMRI) of brains provide physical evidence that the “highly sensitive” brain responds powerfully to emotional images.

 

 


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The Most Underrated Skill for Creatives? Empathy.

The Most Underrated Skill for Creatives? Empathy. | Practical Empathy | Scoop.it
The entrepreneurs and creatives who make a lasting impact often aren’t the most talented, they are the most empathetic.
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Virtual reality theatre puts experience of brain damage centre stage

Virtual reality theatre puts experience of brain damage centre stage | Practical Empathy | Scoop.it
Jane Gauntlett's traumatic brain injury forced her to rethink her approach to performance. The result is an innovative and immersive mix of deeply personal story-telling and wearable tech. By Fredrick McConnell
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Wicked Problems: Problems Worth Solving - Building Empathy by Designing With

Wicked Problems: Problems Worth Solving - Building Empathy by Designing With | Practical Empathy | Scoop.it

Wicked Problems: Problems Worth Solving. By Jon Kolko; published by Austin Center for Design.


Empathy is formed through immersion. A designer who would foster empathetic connections with a group will spend many hours getting to know the individuals and trying to discover, without judgment, the cultural and social norms that exist within the group. Gaining the trust and respect of a group almost always requires some form of equitable value exchange. Unlike many formal anthropological activities, this immersion is not passive. Instead, the designer will strive to become part of the group by participating in activities, conversations, and job routines. In some cases, designers may augment their appearance to become closer to the target audience. In extreme examples, designers may actually impair or alter their bodies to better experience another person's reality. For example, Patricia Moore wanted to feel what it was like to be a seventy-year-old woman. To gain knowledge, Moore could have spoken with people in that group, but she was looking to build empathy. So for three years, she augmented her body to age it.


"I learned that putting little dabs of baby oil in my eyes would fog my vision and irritate my eyes. The look was that of eyes with cataracts … we decided to tape my fingers to simulate the lack of movement which people with arthritis must tolerate … it seemed a good idea also to restrain my movement in walking … we put small splints of balsa wood behind each knee."

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Practical Empathy

Empathy is your tool for understanding how people think and feel. Schooling your thoughts to think and feel the way someone else does is a powerful way to do a lot of things, including design and guiding the direction of your work.

Conventional design methods begin with a solution already sketched out, then spend time, effort, and money trying to get this idea to be successful. Empathy looks at the background reasoning that motivates a person to do something. Using empathy you can see a broader landscape of possible solutions and opportunities for your organization.


* Free yourself from existing solutions and current constraints.
* Clarify who you are solving the problems for.
* Simplify your way of looking at difficult problems.
* Decide with confidence what to create so that it will support what people intend to do.

Indi's book is due out in 2014.

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Zero Degrees of Empathy: Amazon.co.uk: Simon Baron-Cohen: Books

Zero Degrees of Empathy

~ Simon Baron-Cohen (author) More about this product
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In Zero Degrees of Empathy: A New Theory of Human Cruelty and Kindness Simon Baron-Cohen takes fascinating and challenging new look at what exactly makes our behaviour uniquely human.


How can we ever explain human cruelty?


We have always struggled to understand why some people behave in the most evil way imaginable, while others are completely self-sacrificing. Is it possible that - rather than thinking in terms of 'good' and 'evil' - all of us instead lie somewhere on the empathy spectrum, and our position on that spectrum can be affected by both genes and our environments?


Why do some people treat others as objects? Why is empathy our most precious resource? And does a lack of it always mean a negative outcome?


From the Nazi concentration camps of World War Two to the playgrounds of today, Simon Baron-Cohen examines empathy, cruelty and understanding in a groundbreaking study of what it means to be human.

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Does Your Language Shape How You Think?

Does Your Language Shape How You Think? | Practical Empathy | Scoop.it
The idea that your mother tongue shapes your experience of the world may be true after all.
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Is multilingualism linked to a higher tolerance of ambiguity?

Is multilingualism linked to a higher tolerance of ambiguity? | Practical Empathy | Scoop.it
The present study investigates the link between multilingualism and the personality trait Tolerance of Ambiguity (TA) among 2158 mono-, bi- and multilinguals. Monolinguals and bilinguals scored significantly lower on TA compared to multilinguals. A
Antony Quinn's insight:

A nice circularity here -- being multilingual makes us more tolerant of ambiguity, and being tolerant of ambiguity makes us more inclined to be multilingual.

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This Is What It Feels Like To Have Dyslexia

This Is What It Feels Like To Have Dyslexia | Practical Empathy | Scoop.it
"Being dyslexic, one thing always stood out," Sam Barclay explains in his Kickstarter video. "The available help was always aimed at making me read better.
Antony Quinn's insight:

Empathy through typography

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