Pourquoi's innovation and creativity digest
921 views | +0 today
Follow
Pourquoi's innovation and creativity digest
Latest thinking on the emerging world - disruption, innovation and creativity
Curated by Josie Gibson
Your new post is loading...
Your new post is loading...
Scooped by Josie Gibson
Scoop.it!

Innovation, Empathy and Introspection

Innovation, Empathy and Introspection | Pourquoi's innovation and creativity digest | Scoop.it
When companies think about innovating new products and services (or just testing their existing ones), they know that the task before them is to find out what their customers are really looking for. How do you discover this? Generally, companies do one very plausible, but in fact very problematic thing. They go and ask the customer. However, strangely, if you really want to know what your customer wants, the last thing you should do is to go out and ask them. And for a simple reason: they won’t know.
more...
No comment yet.
Rescooped by Josie Gibson from LeadershipABC
Scoop.it!

Why Powerful People Just Don't Get Empathy

Why Powerful People Just Don't Get Empathy | Pourquoi's innovation and creativity digest | Scoop.it

If your boss is a jerk, there might be a scientific reason for it. A new study suggests feeling powerful dampens the part of the brain that helps us connect with others.


Via Kenneth Mikkelsen
more...
Verica Markovic's curator insight, October 2, 2013 1:17 AM

Etude intéressante, mais à nuancer.

Ron McIntyre's curator insight, October 2, 2013 1:52 PM

Not surprising but still needs more exploration by authentic leaders, the key is that one can overpower the tendency to quelsh empathy in their roles. But it is not easy nor is it often truly understood.

Chris Brown's curator insight, October 2, 2013 6:05 PM

"Whether you're with a team at work [or] your family dinner, all of that hinges on how we adapt our behaviors to the behaviors of other people, and power takes a bite out of that ability, which is too bad."

 

A powerful statement.  How can we keep focused on connecting to others so we don't become less empathetic?

Scooped by Josie Gibson
Scoop.it!

No, You Can’t Feel Sorry for Everyone - Issue 35: Boundaries - Nautilus

No, You Can’t Feel Sorry for Everyone - Issue 35: Boundaries - Nautilus | Pourquoi's innovation and creativity digest | Scoop.it
The world seems to be getting more empathetic. Americans donate to charity at record rates. People feel the pain of suffering in geographically…
more...
No comment yet.