Without diminishing the positive impact that emotional intelligence has had on organizations, it is time to transcend those limitations and recognize emotions at work as both systemic and multifaceted.
Emotions are experiences that say as much about our history and inner world as they say about our place in, and the dynamics of, our organizations. Their meaning and function is rarely singular and impossible to understand independently of those contexts.
To find more meaning in our emotions, in short, we need to give our emotions new meaning. That will help us understand and manage our organizations better, if not our selves.
Via Jose Luis Anzizar