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CRM & Social CRM
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The Evolution of Social CRM

The Evolution of Social CRM | CRM & Social CRM | Scoop.it

S pomočjo današnje tehnologije in socialne vključenosti uporabnikov spleta se govorice in s tem javno mnenje širi mnogo hitreje kot pred leti. Social CRM je tudi pristop, kako vzpostaviti zaupanje in online skupnost, ki prispeva k oblikovanju pozitivnega mnenja o nekem izdelku ali ponudniku.

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