Pogo Game Help Center
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Pogo Support-Call 855-517-2433

Pogo Support-Call 855-517-2433 | Pogo Game Help Center | Scoop.it
mickael's insight:

Java version 25 and keep getting the following message: "Could not load Java (TM) Platform SE 7 U25".

Verify Java when you loaded it.
Uninstall all pervious Java's before you installed the new version
Try loading Java Offline: Java offline install

Note: Uninstalling java before downloading and installing the new version of java is the proper procedure.

1. Go to www.java.com/en/download/testjava.jsp

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Can't log in to Pogo Club using IE9 Clearing out IE9 might fix it.

 

 

Be sure to "UN Check" the top: Preserve favorite website data. There probably is a corrupted file somewhere.

Click on the Gear/Cog in the upper right corner of the screen.

 

In the menu that appears click on Internet Options

In the Browsing History section you will see a box that has the word: delete Clickon it.

A new pop up will appear.

 

Preserve Favorites Website Data will be at the top and there will be a box next to it. Make sure there is NO check or X in that box.

Then click the Delete button.

 

That will clear out any corrupted files and junk from your browser

Have you tried completely logging out of Pogo, rebooting and then logging back in? Also, you will get logged out of the forum and still be logged into Pogo. But, the log in should take you to the log in page, not the Home Page. If you have more question related to IE9..

post your question

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Issues with Java 7u25 and Internet Explorer

 

Oracle discovered an issue with their latest Java update 7u25 that appears to affect IE8, IE9 and IE10. It seems that upon initial installation that the installation may not properly install. So Oracle recommends the best way to resolve this issue immediately is to try and install the the latest update again. You can find it in your download folder or go to Java.com and download and install it again.

mickael's insight:

 

 

Then you can TEST JAVA HERE!

If you continue to have problems please go to our Individual Troubleshooting forum so Pogo?s Community Team and other Pogo members can try to help you get your games back up and running.

We have recently discovered that those using Internet Explorer 8 (IE8) with the latest version of Java, Java 7u25, are not able to launch games. We have reported this issue to Oracle, the makers of Java, and they are looking into the issue. We are also looking into some possible solutions to work around the issue in the interim. While those issues are being looked into by Oracle and our engineers we would like to suggest that those players using Window XP with IE8 consider one of the following options.

1. Try using a different browser like Google Chrome or Firefox
2. Try reverting to a previous version of Java. Below are some links that may be helpful. Be sure to read the information so you can pick the best version for you.

You can look for one of these download for Java 7u21 here.
Windows x86 Online 0.86 MB jre-7u21-windows-i586-iftw.exe
Windows x86 Offline 30.2 MB jre-7u21-windows-i586.exe

You can look for one of these versions of Java 6u45 here.
Windows x86 Online 0.87 MB jre-6u45-windows-i586-iftw.exe
Windows x86 Offline 16.3 MB jre-6u45-windows-i586.exe

If you are using Windows Vista or Windows 7 we recommend that you use IE9 or one of the other two browsers. If you are using Windows 8 then we suggest you use IE10 or one of the other two browsers.

If you would like to check what version of Browser, Java, and Flash you have you can check them here.

We appreciate your continue patience while we try to get this issues. If you have further question related to java,  

post question

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Pogo Help and Support: When I try to load a game, a new window ...

Pogo Help and Support: When I try to load a game, a new window ... | Pogo Game Help Center | Scoop.it
Click here to find out how to help improve the performance of your games and resolve most technical issues. Pogo games require the Java plugin. To install Java for free, click here. If you need further assistance, click here to ...
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