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How To Master The Art Of Giving Negative Feedback

How To Master The Art Of Giving Negative Feedback | Personal skills | Scoop.it

When you’re a leader, giving feedback, both positive and negative, comes with the territory. But not everyone is comfortable giving it. Sarah Green, a senior associate editor with the Harvard Business Review, recently scoured HBR’s blog for the site’s best advice for how to give negative feedback. Here are her five tips:

 

1. Be direct by avoiding the feedback “sandwich.”

 

Instead of couching criticism with positive feedback (which can dilute the message and sounds insincere), approaching the issue directly and with transparency allows everyone to understand the purpose of the discussion and keep the conversation on track. For example, if a colleague’s presentation style needs improvement, you can approach the conversation by asking if you can provide some feedback. They’ll (most likely) say yes, and will be more open to accepting it.


Via Vicki Kossoff @ The Learning Factor
Elizabeth Alfaro's insight:

"Lo cortés no quita lo valiente", pero demasiada diplomacia elude el tema principal y no ayuda a que la persona identifique el error. 

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Vicki Kossoff @ The Learning Factor's curator insight, August 26, 2014 8:29 PM

Step away from the feedback "sandwich," stick to the facts, and three other tips to giving good feedback.

John Michel's curator insight, August 27, 2014 9:49 AM

Five excellent tips to maximize the positive impact of negative feedback .

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When Women Code

When Women Code | Personal skills | Scoop.it
A Q&A with the director of the documentary CODE: Debugging the Gender Gap, which looks at the cultural reasons behind the male-dominated world of software engineering
Elizabeth Alfaro's insight:

Es necesario!

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Taiwán preparará a un millón de programadores informáticos

Taiwán preparará a un millón de programadores informáticos | Personal skills | Scoop.it

Convenio firmado con la gigante Microsoft Corporation permitirá llegar a esa meta en el plazo de un año


Via Carlos Fosca
Elizabeth Alfaro's insight:

Buen dato, hay muchos profesionales que no han sido formados "profesionalmente" y se necesita! 

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El grafeno puede parar una bala

El grafeno puede parar una bala | Personal skills | Scoop.it

El material más prometedor del mundo podría ser utilizado para fabricar armaduras y trajes de protección más duros que el acero y el kevlar


Via Carlos Fosca
Elizabeth Alfaro's insight:

Alguien me dijo que hablaríamos de esto por meses... 

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Video Tutorials - e-Learning Software and Authoring Tools

Learn Lectora’s e-Learning tools quickly and easily with these free informational videos and tutorials. Discover powerful features for our industry leading authoring tools.
Elizabeth Alfaro's insight:

Realmente muy interesante, si liberan (free) algunos ejemplos podría animarme, por lo pronto apuesto por el Articulate. 

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Too Late To Start? Why Success Doesn't Have An Expiration Date

Too Late To Start? Why Success Doesn't Have An Expiration Date | Personal skills | Scoop.it

Does success really have an expiration date? Is there an actual deadline you have to meet before you cant be successful? And if you answered yes to all of these questions, whats the best age to succeed? Let me break it down for you; time has, with no exceptions what so ever, no expiration date. It’s never too early to start a venture. It’s never too late to become great. Whatever rationalized concept or idea you have, imagining that there is a strict correlation between age and success, forget about it! Because at the end of the day success is what we all strive for and the only people who “cant” achieve it, are the ones who put up imaginary barriers between them and their goal.


Via Vicki Kossoff @ The Learning Factor
Elizabeth Alfaro's insight:

La mayoría de los emprendedores que tuvieron un negocio exitoso a los 30's, es porque probaron muchos no exitosos desde los 20's... La clave es la perseverancia, sin importar la edad! 

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Patience's curator insight, August 15, 2014 5:31 PM

 

Bettina Gifford's curator insight, August 17, 2014 6:01 PM

You just need to recognise your skills can be transferred..

John Leith's curator insight, August 17, 2014 8:05 PM

Most people who are successful try try and try again.

If we were all to fall over at the first hurdle, nothing would be achieved.

Some of the worlds super brands didn't enjoy great success the first time around.

John Leith 

2DISCOVER 

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Looking Ahead: The Future of the Internet

Looking Ahead: The Future of the Internet | Personal skills | Scoop.it
What will the internet look like in the near future, 20 years, 100 years? We explore the possibilities in this illustration.

Via Lauren Moss
Elizabeth Alfaro's insight:

Muchas personas dicen que el Perú está floreciendo y lo veo reflejado en como el mercado mundial está entrando al nuestro. Pero, si hablamos de tecnología, todavía estamos en un 3er mundo y es eso en lo que deberíamos enfocarnos a desarrollar. 

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Edgar Mata's curator insight, September 1, 2014 10:10 PM

¿Cómo será la internet dentro de 20 años?

FATI's curator insight, October 8, 2014 11:14 AM

Great article

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La rutina de tan sólo 15 minutos que aumentará tu rendimiento laboral. - Observatorio Europeo del Coaching

La rutina de tan sólo 15 minutos que aumentará tu rendimiento laboral. - Observatorio Europeo del Coaching | Personal skills | Scoop.it
La reflexión crítica, repasando por escrito lo que hemos hecho bien o mal al final de nuestra jornada de trabajo, aumenta la motivación y mejora el rendimiento laboral a corto y largo plazo. En las empresas no son muchos los gestores de personal que parecen conscientes de ello, pero un grupo de expertos académicos en management de la Harvard Business School lo tiene claro y ha tratado de demostrarlo en números: los empleados que realizan esta suerte de examen de conciencia rinden casi un 23% más que el resto
Elizabeth Alfaro's insight:

Al finalizar al jornada laboral uno siempre piensa sobre lo malo que le ha pasado, pero para olvidarlo. Tal vez ahora es bueno saber porqué pasó! 

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Preparing for the Future

Talk at Deloitte's EMEA Global 'Exploring the Horizons of Global Mobility' conference. Describing how exponential growth in technology and information demands …


Via Fred Zimny
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Ivo Kleber's curator insight, June 30, 2014 12:53 PM

Talk at Deloitte's EMEA Global 'Exploring the Horizons of Global Mobility' conference. Describing how exponential growth in technology and information demands …

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How Different Cultures Understand Time

How Different Cultures Understand Time | Personal skills | Scoop.it

Time is seen in a particularly different light by Eastern and Western cultures, and even within these groupings assumes quite dissimilar aspects from country to country. In the Western Hemisphere, the United States and Mexico employ time in such diametrically opposing manners that it causes intense friction between the two peoples. In Western Europe, the Swiss attitude to time bears little relation to that of neighboring Italy. Thais do not evaluate the passing of time in the same way that the Japanese do. In Britain the future stretches out in front of you. In Madagascar it flows into the back of your head from behind.


Via Vicki Kossoff @ The Learning Factor
Elizabeth Alfaro's insight:

No es sólo Perú, ahora entiendo. 

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Vicki Kossoff @ The Learning Factor's curator insight, June 5, 2014 2:55 AM

Time may seem universal, but different cultures interpret it very differently.

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Social Media Demographics: Who Uses What Platforms?

Social Media Demographics: Who Uses What Platforms? | Personal skills | Scoop.it

A massive survey of over 1,800 internet users reveals trends in social media usage across numerous platforms, ages, races, genders, population density and more.

All data derived from the Pew Research Center.


Via Lauren Moss
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Juan Carlos Giraldo Cardozo's curator insight, August 31, 2014 1:47 PM

Estadísticas sobre quiénes usan las redes sociales

Sylvie Bédard's curator insight, October 8, 2014 8:30 AM

J'aime bien les infographiques pour les stats!

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Has technology killed our ability to have a face-to-face conversation? - Metro

Has technology killed our ability to have a face-to-face conversation? - Metro | Personal skills | Scoop.it
Metro
Has technology killed our ability to have a face-to-face conversation?
Metro
Reliance on technology extends to our homes and schools.
Elizabeth Alfaro's insight:

Sólo publico esto porque estoy en desacuerdo! 

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What High Performers Do When Things Get Tough

What High Performers Do When Things Get Tough | Personal skills | Scoop.it

The last decade of entrepreneurship has taken place within a rapidly changing environment of growth, struggle, triumph and confusion. The cornerstones relied upon in the past for small business stability and growth have crumbled, leaving an expensive hodgepodge of misguided efforts and bipolar business strategies. 

 

Fundamentally, sales and marketing behaviors are no longer the same. Technology changes have made accurate access to complex business answers easier than ever. Data systems are faster and more people have smarter phones with faster access to the internet. Things we used to wonder about are now quickly answered by an audio search on Google. Business is no longer about having inside access to sales information.


Via Vicki Kossoff @ The Learning Factor
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Ivon Prefontaine's curator insight, April 15, 2014 9:15 PM

Creativity is a chaotic place to be and for managers this is not where they want to be. They want certainty, but the real certainty is in uncertainty. This requires conversations and embracing the uncertainty along the way. Consider the way we hold curriculum as a plan that leads to learning. When learning does happen, it is because the classroom is a chaotic places where great conversations happen and bring meaning and life to inert outcomes.

John Michel's curator insight, April 16, 2014 7:56 AM

Social changes make it easier than ever to build and maintain relationships that matter. External boundaries such as time zones, location and means of communication have rapidly evolved. People can now share pictures, video, quick thoughts or even their current location with thousands of individuals with just a few clicks of a button. Business is now about rich conversations with an audience all over the world

Whitney Rhodes's curator insight, April 16, 2014 1:38 PM

Entrepreneur strategies

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Skills You Need - Helping you Develop Life Skills

Improve your life skills. Enjoy more success at work and in your personal life, learn about Communication, Writing, Numeracy, Leadership and more skills you need.
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Fostering Women Leaders: A fitness test for your top team

Fostering Women Leaders: A fitness test for your top team | Personal skills | Scoop.it

The challenges are well known: women in business continue to face a formidable gender gap for senior-leadership positions.1 Moreover, there are fewer and fewer women at each step along the path to the C-suite, although they represent a majority of entry-level employees at Fortune 500 companies and outnumber men in college-graduation rates.2 Increasingly, the barriers too are well known: a mix of cultural factors, ingrained mind-sets, and stubborn forms of behavior, including a tendency to tap a much narrower band of women leaders than is possible given the available talent pool.


Via Vicki Kossoff @ The Learning Factor
Elizabeth Alfaro's insight:

Definitivamente se necesita más mujeres en el ámbito tecnológico, de paso que se simplifica el código ;) 

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Sarah Frame's curator insight, February 6, 8:31 AM

This McKinsey article highlights the importance of helping women to build resilience, confidence and determination in order to succeed in developing their careers.Also recommends companies should provide women with inspiring role models. Exactly the results the Springboard Women's Development programmes delivers! http://greenonyx.co.uk/springboard/

 

Maggie Lawlor's curator insight, February 7, 4:56 PM

Balanced communities involve both genders, whether that's at work or outside.  We have created an unbalanced world in business and I wonder if this is reflected in the current instability?

Maria Rekrut's curator insight, February 8, 9:34 PM

When you own your own business you don't have to wait for anyone to promote you.  You promote yourself.

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7 Pieces of Wisdom That Will Change the Way You Work

7 Pieces of Wisdom That Will Change the Way You Work | Personal skills | Scoop.it
Advice that will make you think from Steven Pressfield, Kurt Vonnegut, Martha Graham and more.
Elizabeth Alfaro's insight:

Entiéndase rutina como sistema. No le tengan miedo a la palabra! 

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Is Your Content Worth Sharing? Storytelling Techniques in Social Media - Kruse Control Inc

Is Your Content Worth Sharing? Storytelling Techniques in Social Media - Kruse Control Inc | Personal skills | Scoop.it

"Your brand is no longer what you tell customers it is. It’s what consumers tell each other it is." - Kathi Kruse


Via Cendrine Marrouat - SocialMediaSlant.com
Elizabeth Alfaro's insight:

You have to educate people step-by-step both in your product and the experience they’ll receive when they buy.

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M. Philip Oliver's curator insight, October 17, 2014 2:15 PM

Thanks to Cendrine Marrouat

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How To Master The Art Of Giving Negative Feedback

How To Master The Art Of Giving Negative Feedback | Personal skills | Scoop.it

When you’re a leader, giving feedback, both positive and negative, comes with the territory. But not everyone is comfortable giving it. Sarah Green, a senior associate editor with the Harvard Business Review, recently scoured HBR’s blog for the site’s best advice for how to give negative feedback. Here are her five tips:

 

1. Be direct by avoiding the feedback “sandwich.”

 

Instead of couching criticism with positive feedback (which can dilute the message and sounds insincere), approaching the issue directly and with transparency allows everyone to understand the purpose of the discussion and keep the conversation on track. For example, if a colleague’s presentation style needs improvement, you can approach the conversation by asking if you can provide some feedback. They’ll (most likely) say yes, and will be more open to accepting it.


Via Vicki Kossoff @ The Learning Factor
Elizabeth Alfaro's insight:

"Lo cortés no quita lo valiente", pero demasiada diplomacia elude el tema principal y no ayuda a que la persona identifique el error. 

more...
Vicki Kossoff @ The Learning Factor's curator insight, August 26, 2014 8:29 PM

Step away from the feedback "sandwich," stick to the facts, and three other tips to giving good feedback.

John Michel's curator insight, August 27, 2014 9:49 AM

Five excellent tips to maximize the positive impact of negative feedback .

Rescooped by Elizabeth Alfaro from Business Improvement
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8 Tips for Better Email Management

8 Tips for Better Email Management | Personal skills | Scoop.it

Via Daniel Watson
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Daniel Watson's curator insight, August 10, 2014 9:57 AM


Far too many  business owners have never taken the time to master the skills of effective email management, and their lack of skill in this area affects their productivity, and makes it difficult for them to fully focus on the key issues facing their business.


All of the popular email program's, come complete with an amazing range of tools to make the management of email a breeze, and every business owner should maximise their use of these tools.


This excellent article, suggests that anyone using an email program should take time to learn how to use all of the power of the program they choose to use, and it offers eight tips that business owners can implement to better manage their email.

Jamie Manning's curator insight, August 22, 2014 2:41 PM

Practical, helpful productivity article.

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9 Body Language Tricks to Improve Your Negotiation Skills

9 Body Language Tricks to Improve Your Negotiation Skills | Personal skills | Scoop.it

Strong negotiation skills are hugely advantageous throughout one’s life, from the boardroom to the bar. These skills largely rest on your ability to back up your words with physical actions that exude openness, honesty, and confidence. This fosters trust and increases the other party’s desire to react cooperatively and reach agreement.

According to psychologists and a recent study from language experts Gengo, body language and non-verbal communications has a greater impact in a discussion than the actual words that you say.


Via Vicki Kossoff @ The Learning Factor
Elizabeth Alfaro's insight:

Nuestro cuerpo también expresa, deberíamos saber cómo usarlo a nuestro favor. 

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Carol Sherriff's curator insight, July 7, 2014 4:30 AM

Useful tips - remember also if negotiating with a client or helping a group negotiate an agreement, step 1 know your own bottom line - what is the base of a settlement that you are not prepared to go below, step 2 put yourself in the other person's shoes and identify their bottom line (if its appropriate ask them), step 3 go for win-win where both of you get bottom line plus

Ellen Naylor's curator insight, July 8, 2014 10:28 AM

Also some great tips for competitive intelligence collectors at trade shows. Or those in Sales and Marketing. And don't forget they're reading your body too. 

Courtney Rieck's curator insight, July 9, 2014 1:31 AM

I enjoyed reading this article, it gave me some knowledge on how to negotiate with people. I believe further in life this will become valued knowledge.

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El Chismorreo puede ser una buena herramienta de liderazgo - Observatorio Europeo del Coaching

El Chismorreo puede ser una buena herramienta de liderazgo - Observatorio Europeo del Coaching | Personal skills | Scoop.it
Resulta inevitable que en una empresa haya cotilleos, porque está en la propia esencia del ser humano. Sin embargo, si la dirección de la empresa se lo propone, puede intentar reconducirlos para que terminen siendo una buena herramienta de liderazgo y de toma de temperatura a los trabajadores, según Peter Economy, colaborador del Portal Inc.

De entrada, el chismorreo tiene mala reputación, y no es inmerecida. Entendemos como chismorreo de dudoso fundamento, que implica calificaciones personales sobre otros compañeros del departamento y que precisamente por esto es compartida en entornos reducidos, normalmente con la misma gente.

Sin embargo, un estudio reciente sugiere que los cotilleos en el lugar de trabajo pueden convertirse en realidad en un beneficio. Según el investigador de la Universidad de Stanford, Matthew Feinberg, "los grupos que permiten a sus miembros cotillear, disuaden las actitudes individualistas mejor que aquellos que lo impiden”. Veámos cómo.
Elizabeth Alfaro's insight:

¿Quien sería el Lord Varys de su empresa?

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The Simple Question that leads to Perfect Work-Life Balance

The Simple Question that leads to Perfect Work-Life Balance | Personal skills | Scoop.it

Achieving work-life balance can look impossible. And, frankly, it seems like it's getting harder.

 

In the ten years from 1986 to 1996 work-life balance was mentioned in the media 32 times.

 

In 2007 alone it was mentioned 1674 times.


Via Vicki Kossoff @ The Learning Factor
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Vicki Kossoff @ The Learning Factor's curator insight, June 15, 2014 4:08 AM

Life hacks won't help you decide what is important and what isn't. You have to draw a line.

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How To Make The Perfect First Impression (According To Science)

How To Make The Perfect First Impression (According To Science) | Personal skills | Scoop.it

Can we really judge a book by its cover? When it comes to making snap judgments about others, it turns out, we may be pretty good at doing just that.

 

We've all heard the truism, "You only make one first impression." It's true -- and these impressions may be more powerful than we would imagine.

 

Our brains take in a huge number of verbal and non-verbal cues almost instantaneously when we meet someone (or just look at a photo of them) to calculate powerful impressions that are often as accurate as the impressions we form over longer periods of time.


Via Vicki Kossoff @ The Learning Factor
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Vicki Kossoff @ The Learning Factor's curator insight, June 2, 2014 7:06 AM

How to make the perfect first impression (according to science).

Graeme Reid's curator insight, June 3, 2014 2:21 AM

Creating trust in the first meeting is so important - let the other person feel understood.

Michael Binzer's curator insight, June 4, 2014 5:15 AM

First impressions DO matter. Interested in tips?

 

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'The Little Big eBook on Social Media Audiences': 10 quotes selected by advance readers

'The Little Big eBook on Social Media Audiences': 10 quotes selected by advance readers | Personal skills | Scoop.it

In case you didn't know, my new eBook will be released tomorrow. Needless to say that I can't wait until I can finally announce the news.


Via Cendrine Marrouat - SocialMediaSlant.com
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10 Timeless Leadership Lessons to Help Expand Your Influence

10 Timeless Leadership Lessons to Help Expand Your Influence | Personal skills | Scoop.it

Via Daniel Watson
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Progressive training's curator insight, May 9, 2014 9:21 AM

10 Timeless Leadership Lessons to Help Expand Your Influence

 

#leadership #management #business

donhornsby's curator insight, May 22, 2014 9:14 AM

Leaders must take more time to stop, reflect and assess their own thinking, capabilities and aptitudes. 

 

 

(From the article): As leaders, you must begin to look beyond the obvious and open your eyes to see the opportunities previous unseen.   Leadership requires you to have circular vision and when you begin to grow complacent, you only see the obvious details before you – rather than those they lie around, beneath and beyond what you seek.  In fact, your mindset becomes stagnate because you are not stretching your perspectives enough to see more than you want to.

 

When you fall into this trap, it’s time to reshuffle the deck, and map out the internal and external factors that are influencing your thinking. You must begin to identify areas that can be improved –  such as relationships, workshop culture, networking, how you are investing in yourself (or lack thereof), etc.

 

It’s not experience, but rather opportunity that is the true mother of success.   Be more mindful about how you manage opportunity before it begins to manage you.

Ivon Prefontaine's curator insight, May 22, 2014 10:41 AM

The first lesson is a good place to begin. We become so busy we do not look up and from side-to-side. Leaders need to be present and aware of what is happening and not happening. They need to be aware of who is best served to take the reins in a given situation.

 

In School, leadership and management should be intertwined. Quite often, I found that the latter was used almost exclusively and leadership did not exist.

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Brain Games & Brain Training - Lumosity

Brain Games & Brain Training - Lumosity | Personal skills | Scoop.it
Improve your brain health and performance with brain games designed by neuroscientists to exercise memory and attention. Customize your personalized brain training program today.
Elizabeth Alfaro's insight:

Una gran forma de ejercitar la mente y lo mejor es que es divertido. 

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