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Change Your Employees' Minds, Change Your Business

Change Your Employees' Minds, Change Your Business | Personal Power | Scoop.it

It's a very interesting approach in this article. Some experiments with monkeys show us how works the brain... I think the human being is not really differtent! [note mg]

 

Many business leaders don't care why employees do anything as long as they follow the company's rules, processes, cultural norms and laws.

 

But we've found that leaders can create and sustain stronger business results if they understand — and manage — how employees approach their work every day. When employees' thoughts, feelings, and beliefs are aligned with their daily work, they do that work better. Leaders, though, can be squeamish about approaching topics many think are better left to psychologists, so they don't even try to create alignment.

 

In the work underlying Beyond Performance, we found a technique we call 'laddering' that even the most hard-nosed business operators can feel comfortable with; the reason is that it closely resembles the "five whys" approach lean organizations use to get to the root causes of performance problems. Laddering mirrors the five whys, applying it to people's mindsets instead of operational problems....

 

Read  more: http://blogs.hbr.org/cs/2012/03/change_your_employees_minds_ch.html


Via Martin Gysler
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The 7 Golden Rules for Writing and Editing

The 7 Golden Rules for Writing and Editing | Personal Power | Scoop.it

For the longest time, I was too scared to publish anything on my blog.


I had the debilitating fear of making a mistake – a simple error. What if somebody catches my mistake, corrects it and lets the world know? I would agonize over this problem. I thought my credibility as a Business Writer would be shot to pieces.

 

When you write, you constantly feel the pressure of mastering the art of using commas. You are required to understand the difference between a colon and a semi one, the misplaced modifier, and the rules on splitting the infinitive. Really, who has a brain to for that? Not me, for sure...


Via Martin Gysler
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