"The CouchSurfing service is plagued by problems that most people are perhaps not aware of. These problems range from defrauding and scamming users, illegal behavior, gross violations of privacy, a complete lack of any real appeals or dispute resolution process and censorship. Many of the members were so frustrated that the OpenCouchSurfing was started as a result. A plea for an open and transparent organization without all of the secrecy and deception that plagues the current incarnation of CouchSurfing. Also interesting is a small list of people stating why they refuse to volunteer for CouchSurfing. Searching around the web will yield many stories of negatives experiences with CouchSurfing, not with bad hosts or guests but with CouchSurfing directly such as deleting peoples accounts for no reasons while silencing critics and illegal behavior. One interesting question to ask of those who advocate the CouchSurfing Spirit – do you think the following behaviors and actions of the organization what the community believes to be the spirit? Please keep that question in mind while reading ahead. There seems to be a very large gap between what the users know and understand and the organization itself. This has to stop.