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Rescooped by Tony Phillips from Life @ Work
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The Secret To Winning An Argument Is Ridiculously Simple

The Secret To Winning An Argument Is Ridiculously Simple | Peak Performance | Scoop.it
If you want to change someone's opinion, don't ask them for reasons.

Via Barb Jemmott
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Rescooped by Tony Phillips from Business Improvement
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Essential Conversation Skills for Leaders

Essential Conversation Skills for Leaders | Peak Performance | Scoop.it

Via Daniel Watson
Tony Phillips's insight:

Leaders must have high levels of self awareness and flexibility. It is more that technical expertise.

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Daniel Watson's curator insight, November 12, 2013 6:01 PM

 

A business owner's day is filled with multiple conversations, and the effectiveness of these conversations over time, will determine the level of success that the business ultimately achieves.

 

Unfortunately, many business owners are not as adept as they believe that they are, when it comes to conducting effective conversations across the broad spectrum of people with whom they need to converse.

 

This excellent article, suggests that business owners must practise the practical and personal skills of communication to be effective leaders, and it identifies seven interaction sins to avoid in communicating with others to achieve desired outcomes.

Patrice McDonough's curator insight, November 20, 2013 1:26 PM

We seem to have lost the art of having meaningful conversations without upsetting each other. Can we learn to be more objective and less personal in our efforts to co-exist in the workplace? It's a skill for sure