A recent study of 1,000 U.S. adults found that 79 percent of patients would be more likely to return to a facility that offers online image portal and 76 percent indicated they would recommend the facility to others. Yet many providers are missing this referral opportunity.
This Infographic highlights what patients are looking for in terms of medical images, patient portals, and online access to those images.Some of the myth busting perferences include:
Myth: Age will be a Hurdle for AdoptionAge has little impact, 59 percent of respondents over the age of 71 were very likely to use an image portalNeed to manage family members images a driver for portal use
Myth: IT Competency Can Restrict UseEven when self-assessed as very basic IT competency, patients are still very likely to use the imaging portal
Myth: Security Concerns Prevent UseOnly 17 percent of survey respondents are unlikely to use an imaging portal4 out of 7 cite security concerns