Patient Centred Care
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Patient Centred Care
Putting patients at the centre of health care decision-making.
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A bigger say in the NHS for patients

A bigger say in the NHS for patients | Patient Centred Care |
Greater patient involvement in the health service could lead to better quality care and more efficiency savings, say Ewan King and Andy Mills
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"improving patient involvement could lead to better services, higher standards of care and greater efficiency savings"

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IAPO pledges support to WHO to put patients at the centre of future programmes

IAPO Press Release on WHO and patient-centred care.

Christopher Ward's curator insight, January 24, 2013 3:48 PM



Press Release

For immediate release

IAPO pledges support to WHO to put patients at the centre of future programmes

Geneva, Switzerland, 24 January 2013 – The International Alliance of Patients’ Organizations (IAPO) today pledged support to the World Health Organization (WHO) to incorporate a patient-centred approach into its Twelfth General Programme of Work (GPW12). This messagewas central to an intervention made by Jo Groves, IAPO CEO, on the GPW12 at the 132nd Session of the WHO Executive Board session in Geneva, Switzerland. The following is taken from IAPO’s statement:

“IAPO is committed to working with WHO towards the attainment by all peoples of the highest possible level of health. IAPO commends WHO on developing a comprehensive programme of work with a stated objective of the attainment by all peoples of the highest possible level of health as a fundamental right. The greatest challenge today and into the near future is managing chronic (non-communicable) diseases and this requires an inclusive cross disease approach. The current focus on only four NCDs and their common risk factors detracts from developing an effective health systems response to the range of chronic diseases affecting patients worldwide. Many categories of disease, including for example, mental, neuromuscular, immunological, and developmental disorders, do not get recognition at the national level, despite the need for specific policies and action plans, because they don’t receive attention at the global level.

IAPO believes that the draft GPW12 would benefit from a greater focus on patient-centred healthcare and patient involvement. IAPO is committed to working with WHO on: 

·         Facilitating engagement between patients’ organizations, civil society organizations and communities with WHO and country authorities to ensure that policies reflect patient and caregiver needs, preferences and capabilities.

·         Developing standards, guidelines and indicators for the implementation of patient-centred healthcare.

·         Collecting models and case studies of best practice on areas including patient involvement.

·         Identifying how to measure and monitor effective participation and engagement for health globally.

The mainstreaming of patient-centred healthcare throughout the GPW12 is critical to successfully addressing the realities - political, economic and social, that underpin global public health. A patient-centred approach encourages the involvement of individual patients who adhere to their treatments, make behavioural changes and self-manage, while ensuring that healthcare systems are designed to meet the holistic needs of patients rather than only focusing on the disease.”


Note to Editors:

About IAPO: IAPO is the only global alliance representing patients of all nationalities across all disease areas and promoting patient-centred healthcare worldwide.  Our members are patients’ organizations working at the local, national, regional and international levels to represent and support patients, their families and carers. IAPO has over 200 members which span over 60 countries and 50 disease areas and through its membership represents an estimated 365 million patients worldwide. 

For further information, please contact:

Mr Jeremiah Mwangi, Policy & External Affairs Director, IAPO

T: +44 20 7250 8278; Email: