Managing The Consumer Experience
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The seven habits of highly effective digital enterprises | McKinsey & Company

The seven habits of highly effective digital enterprises | McKinsey & Company | Managing The Consumer Experience | Scoop.it
To stay competitive, companies must stop experimenting with digital and commit to transforming themselves into full digital businesses. Here are seven habits that successful digital enterprises share. A McKinsey & Company article.
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ZocDoc Wants to Fix Obamacare’s Doctor Shortage Problem

ZocDoc Wants to Fix Obamacare’s Doctor Shortage Problem | Managing The Consumer Experience | Scoop.it
By helping patients book doctor appointments more efficiently, the New York-based startup says it's adding capacity to the health-care system
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Health News - Physician and MA Relations Key to Creating Patient-Centered Medical Home

Health News - Physician and MA Relations Key to Creating Patient-Centered Medical Home | Managing The Consumer Experience | Scoop.it
Physician and MA Relations Key to Creating Patient-Centered Medical Home (Physician and MA Relations Key to Creating Patient-Centered Medical Home: Small family… http://t.co/OvKnHewS2R)...
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How Consumers Enter the System | HIStalk Connect

How Consumers Enter the System | HIStalk Connect | Managing The Consumer Experience | Scoop.it
My last post about HealthTap was meant to be a broader post about how people find and access care, both now and in the future. As an update to my HealthTap
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Transforming Specialty Practice — The Patient-Centered Medical ...

Transforming Specialty Practice — The Patient-Centered Medical ... | Managing The Consumer Experience | Scoop.it
The patient-centered medical home (PCMH) is a well accepted primary care delivery vehicle in the United States.1 The National Committee for Quality Assurance (NCQA) has recognized nearly 27,000 clinicians at more than ...
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NCQA updates Patient-centered Medical Home recognition standards

The National Committee for Quality Assurance (NCQA) has updated its recognition standards for Patient-centered Medical Homes (PCMH). The 2014 guidelines emphasize team-based care coordination, behavioral health ...
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