Patient advocacy
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Moving From a Provider- to Patient-Centric Culture in 7 Steps - Becker's ASC Review

Moving From a Provider- to Patient-Centric Culture in 7 Steps - Becker's ASC Review | Patient advocacy | Scoop.it
Moving From a Provider- to Patient-Centric Culture in 7 Steps
Becker's ASC Review
Importantly, staff need to receive formal, ongoing training for a patient-centered culture to sustain itself over time, according to Ms.
Christine Winters's insight:

Training and communication for sustained results!

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Watch four patient advocates try to resolve gaps in patient engagement

Watch four patient advocates try to resolve gaps in patient engagement | Patient advocacy | Scoop.it
Four patient advocates from rare patient communities, a physician from the Cleveland Clinic, Angie's List and Caregiver Action Network talk about patient and caregiver perception of patient engagement.
Christine Winters's insight:

The greatest lessons come from patients and their families.

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Weird trick for patient-centered care: Care what matters to patients « e-Patient Dave

Weird trick for patient-centered care: Care what matters to patients « e-Patient Dave | Patient advocacy | Scoop.it

Via callooh
Christine Winters's insight:

Old habits die hard.Patient-centered care takes cultural change. Communications play a key role in changing behaviors. Staff needs to be fully engaged and empowered.

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callooh's curator insight, June 17, 2013 5:36 PM

Listen to what matters to patients (ask them),
and decide that it matters to you is the take home


Some of the points in this article can be a bit challenging in a hospital environment (the do not disturb sign/imiting noise) but a challenge to be innovative perhaps.