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A Comprehensive Guide to Data Management for Businesses

A Comprehensive Guide to Data Management for Businesses | Infinit-O Articles | Scoop.it

In order to leverage data for your business effectively though, you have to first develop a clear understanding of what data is and how you can efficiently make the most out of it. We have come up with this ultimate guide to data management in order to help you out.

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Your Guide to Digital Customer Experience Strategy for 2016 | Infinit Contact

Your Guide to Digital Customer Experience Strategy for 2016 | Infinit Contact | Infinit-O Articles | Scoop.it
Smarter customers demand smarter customer experiences—and digital touchpoints are crucial in delivering them. The strategic role of digital touchpoints in customer is expanding which is reason to make it a priority.
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Risk Management Guide For Mid to Large-Size Businesses

Risk Management Guide For Mid to Large-Size Businesses | Infinit-O Articles | Scoop.it
In this day and age, businesses are becoming more and more competitive, utilizing all possible technological advancements that can improve their operations and organization as a whole—proving that the business landscape is only starting to get enthused. But, with this intensity comes along the risks that they may encounter, as these are inevitable in every [...]
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Customer Service: The Face of New Marketing | Infinit Contact

Customer Service: The Face of New Marketing | Infinit Contact | Infinit-O Articles | Scoop.it
Customer service is essential to the success of a company’s marketing. A satisfied customer can put out a good word for you which can build your reputation and bring in sales.
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The CFO’s Guide to Financial Outsourcing Guidelines

More and more CFO’s are entrusting areas in the company’s financial services to BPO’s based on the latest survey conducted by Robert Half Management and Resources. CIMA had taken note and had released guidelines to regulate and monitor these outsourcing arrangements.
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8 Benefits of Choosing a Single-Source BPO Partner | Outsourcing Insider

8 Benefits of Choosing a Single-Source BPO Partner | Outsourcing Insider | Infinit-O Articles | Scoop.it
Choosing a single source BPO partner has a lot of advantages that include consistency in quality and efficiency. Here’s a list of 8 reasons you should consider
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Why Businesses Should Automate Processes Through Business Process Outsourcing and What to Consider | Infinit Contact

Why Businesses Should Automate Processes Through Business Process Outsourcing and What to Consider | Infinit Contact | Infinit-O Articles | Scoop.it
Partnering with a BPO can help businesses automate their processes. Know why you should and what to consider before signing that deal.
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The Path to Success: Achieving Business Growth with a Finance and Accounting Outsourcing Partner

The Path to Success: Achieving Business Growth with a Finance and Accounting Outsourcing Partner | Infinit-O Articles | Scoop.it
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Basic Finance and Accounting Q&A Guide

Basic Finance and Accounting Q&A Guide | Infinit-O Articles | Scoop.it
Check out Infinit-o's Question & Answer guide to Basic Finance & Accounting. Download it for FREE!
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5 Tips to Boost Business Profitability Through Outsourcing | Outsourcing Insider

5 Tips to Boost Business Profitability Through Outsourcing | Outsourcing Insider | Infinit-O Articles | Scoop.it
There are two ways you increase profit margins and ultimately, business profitability; either you increase your prices or reduce your costs and expenses.
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5 Ways to Value Your Customer Service Team This Customer Service Week 2015 | Infinit Contact

5 Ways to Value Your Customer Service Team This Customer Service Week 2015 | Infinit Contact | Infinit-O Articles | Scoop.it
From October 5 to 9, 2015, we are celebrating our frontline customer service professionals, as Customer Service Week is being held, with the theme of Everyday Heroes. Here are some tips on how you can show your appreciation to your customer service employees.
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How to Capitalize on Social Data for Successful Holiday Campaigns

How to Capitalize on Social Data for Successful Holiday Campaigns | Infinit-O Articles | Scoop.it
It’s the most wonderful time of the year! No matter how cliché it sounds, people around the world are happily anticipating the holiday season, doing all sorts of preparation, mostly financially, to make this season the most joyous ever. Social media plays a crucial role in that preparation stage for consumers and businesses alike. Consumers […]
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Social Media Management 101: DOs and DON’Ts for Brands on Tragic Events

Social Media Management 101: DOs and DON’Ts for Brands on Tragic Events | Infinit-O Articles | Scoop.it
Contrary to what most people assume about brands being ‘heartless’ - only thinking about how to promote the business, make the community know and feel that behind the brand stands a person that has the same feelings with the rest of them - you.
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7 Effective Outsourcing Trends in 2015 You Should Implement in 2016 and Beyond | Outsourcing Insider

7 Effective Outsourcing Trends in 2015 You Should Implement in 2016 and Beyond | Outsourcing Insider | Infinit-O Articles | Scoop.it
There were many improvements introduced in 2015 that had pushed the BPO industry forward. Client satisfaction was addressed, as well as innovative technology
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4 Ways to Measure the Effectiveness of Physical Distribution for Increased Customer Satisfaction | Infinit Contact

4 Ways to Measure the Effectiveness of Physical Distribution for Increased Customer Satisfaction | Infinit Contact | Infinit-O Articles | Scoop.it
A business’ physical distribution activities determines how quickly the inventory moves from production to a store. It is an integral part of a marketing plan and process that relates closely to customer satisfaction.
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Why Building a Collaborative Environment is Another Key to Outsourcing Success and How to Do It | Outsourcing Insider

Why Building a Collaborative Environment is Another Key to Outsourcing Success and How to Do It | Outsourcing Insider | Infinit-O Articles | Scoop.it
As outsourcing moves up the value ladder in organizations, so do the complexities of outsourcing services. It is no longer just service delivery but a
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Social Media Facts & Statistics 2015 - Infinit Datum

Social Media Facts & Statistics 2015 - Infinit Datum | Infinit-O Articles | Scoop.it
Get this FREE list of Social Media Facts & Statistics. Find everything you need to succeed on Social Media!
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Customer Service vs Customer Experience: How They Differ and Why They Matter | Infinit Contact

Customer Service vs Customer Experience: How They Differ and Why They Matter | Infinit Contact | Infinit-O Articles | Scoop.it
Confused between customer service and customer experience? Learn how they differ and why they matter to your business.
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Social Media VS Telephone: Which Resolves Customer Service Issues Faster? | Infinit Contact

Social Media VS Telephone: Which Resolves Customer Service Issues Faster? | Infinit Contact | Infinit-O Articles | Scoop.it
Social media and the telephone are some of the most popular channels for customer service. But which one is better? Find out here.
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Don't Need a Call Center? Here Are 5 Reason Why You're Wrong | Infinit Contact

Don't Need a Call Center? Here Are 5 Reason Why You're Wrong | Infinit Contact | Infinit-O Articles | Scoop.it
Don't think you need a call center for your business? There's a big chance that you might be mistaken. Here's why.
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6 Ways the Internet of Things Is Changing Contact Centers | Infinit Contact

6 Ways the Internet of Things Is Changing Contact Centers | Infinit Contact | Infinit-O Articles | Scoop.it
Experts believe that the Internet of Things is set to change the contact center industry. Read on to find out how this change would happen.
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9 Key Considerations in Choosing the Right Cash Management Platform | Infinit Accounting

9 Key Considerations in Choosing the Right Cash Management Platform | Infinit Accounting | Infinit-O Articles | Scoop.it
In running a globally operating business, using the right cash management platform is crucial in the decision-making process, especially with regards to the entity’s working capital. Here’s a list of 9 key considerations in selecting the right cash management platform for your company.
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Survey Design and Analysis: A Quick How-to Guide | Infinit Datum

Survey Design and Analysis: A Quick How-to Guide | Infinit Datum | Infinit-O Articles | Scoop.it
Surveys are effective tools for market research, customer feedback and monitoring performance. It helps in coming up with important business decisions too. While surveys usually deal with a lot of simple question and answer forms given to respondents, surveying is actually challenging and if not designed correctly, can lead to biases and misleading results.

Designing a survey is as important as carrying it out. Like all processes, it is important to get the first step right.
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Company Leaders Give Insights on the Impact of Big Data Analytics | Infinit Datum

Company Leaders Give Insights on the Impact of Big Data Analytics | Infinit Datum | Infinit-O Articles | Scoop.it
An insightful survey carried out by Forbes Insights and Teradata among 316 executives from large global companies revealed just how much impact big data analytics has on their operations.
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