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The latest thought leadership on organizational storytelling, business narrative, career/job-search storytelling, and other forms of applied storytelling.
Curated by Kathy Hansen
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Changing the Story: Citigroup’s Upbeat Innovation Narrative | Sandford Borins

Changing the Story: Citigroup’s Upbeat Innovation Narrative | Sandford Borins | organizationalstorytelling | Scoop.it
While travelling in Australia, I repeatedly saw Citigroup’s latest advertising campaign, which readers can access on Citi’s website (citigroup.com) or its YouTube channel. The ad is intended to “change the story” – a term used cynically in the movie Wag the Dog – from Citi’s current perilous state to its glorious history.
Citigroup’s precursor, the First National City Bank of New York, is now 200 years old. The one-minute ad reminds us of its history of “supporting people, ideas, and innovations that make things better.” Specifically, the ad mentions the first transatlantic cable (1866), the Panama Canal (1904), the Marshall Plan (1948), the ATM (1978), and the Space Shuttle (1995). The ad attempts to reframe the banking business from merely lending money to actively supporting ideas. And many of the ideas that Citibank was supporting had their origins in the public sector.
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My Story Curation

My Story Curation | organizationalstorytelling | Scoop.it

Welcome to my curation of the latest thought leadership on organizational storytelling, business narrative, career/job-search storytelling, and other forms of applied storytelling. I curate content worthy of notice that may get further attention in my blog, A Storied Career (http://astoriedcareer.com). All new content here is current -- published within the last month.

Kathy Hansen's comment, April 26, 2012 10:26 PM
Thanks, Jim. Scoop.it provides a number of suggestions, but I do find some of the stuff on my own.
Jim Signorelli's comment, November 15, 2012 12:31 PM
Crushed!!!
Carol Hamilton's comment, December 17, 2012 10:53 AM
If money is the issue why not start a membership site? Your tribe may just provide you with the money you need and more!
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The power of storytelling drives Stanford's BiblioTech conference

The power of storytelling drives Stanford's BiblioTech conference | organizationalstorytelling | Scoop.it
Silicon Valley business leaders and humanities scholars emphasize the economic value of narrative at a career forum that aims to bring skills of humanities PhDs to the corporate world.
Kathy Hansen's insight:

[Disclaimer: "Kathy's Insight" is usually simply another pithy excerpt from the Scooped article] "In the economy, narrative holds the power to create wealth, create jobs, create a tax base and to support non-wealth-producing activities," he said.

Enter the humanities PhD, ready to research, write, synthesize and analyze, all skills that are essential to masterful storytelling.

These skills, Moore asserted, are "ordinary in the academy, but amazing in the economy."

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Storytelling: A Tale Of Creating Customer Loyalty | TransWorld Business

Storytelling: A Tale Of Creating Customer Loyalty | TransWorld Business | organizationalstorytelling | Scoop.it
Freelance brand strategist Christina Shepherd McGuire discusses how brands can use storytelling as a powerful marketing tool.
Kathy Hansen's insight:

[Disclaimer: "Kathy's Insight" is usually simply another pithy excerpt from the Scooped article] Storytelling empowers companies by putting them in the drivers seat. This selfless marketing tactic builds equity in your brand’s image.

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How to tell a story | One Thousand & One

How to tell a story | One Thousand & One | organizationalstorytelling | Scoop.it
Learn how to tell a story in business.
Kathy Hansen's insight:

[Disclaimer: "Kathy's Insight" is usually simply another pithy excerpt from the Scooped article] 

Let me give you the inside word.  It‘s not effortless and it‘s definitely not off the cuff. These leaders have been practicing the art of storytelling for a long time.

 
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Younger Workers Need a Career Narrative

Younger Workers Need a Career Narrative | organizationalstorytelling | Scoop.it
 In recent years, much has been written about the importance of career narratives for mid-career and senior professionals, particularly those making a career transition. But, we'd argue, they're even more important for younger professionals who don't yet have a multipage CV or a high-powered headhunter in their corner. What, then, makes for an effective narrative?
Kathy Hansen's insight:

[Disclaimer: "Kathy's Insight" is usually simply another pithy excerpt from the Scooped article] Sharing your personal narrative isn't just good for you — it's good for the people who hear it, too. As Heidi Gardner's research on teams shows, an important factor that can depress team performance is a phenomenon known as "expertise dissensus" — that's when team members who actually have markedly different views nevertheless think they all agree because they've made unwarranted assumptions about one another. By disseminating your story, you can give people a far more accurate view of who you are, which can avert potentially crippling coordination challenges, interpersonal friction, and misunderstandings down the road.

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The Future of Storytelling Techniques | Business 2 Community

The Future of Storytelling Techniques | Business 2 Community | organizationalstorytelling | Scoop.it

I’m always interested in the science behind storytelling. What makes it such an effective part of our social being and communications?

Kathy Hansen's insight:

[Disclaimer: "Kathy's Insight" is usually simply another pithy excerpt from the Scooped article] storytelling caused the participants in the study to produce two chemicals, cortisol (focuses our attention) and oxytocin (prompts care, connection and empathy).
Read more at http://www.business2community.com/strategy/the-future-of-storytelling-techniques-0382909#I1y4tGX4ElprGbl4.99

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Entrepreneurs Who Master Storytelling Win More - Forbes

Entrepreneurs Who Master Storytelling Win More - Forbes | organizationalstorytelling | Scoop.it

... it behooves every entrepreneur to learn how to craft stories from their personal experience and the world at large that make an emotional connection, as well as tie in the facts.

Kathy Hansen's insight:

[Disclaimer: "Kathy's Insight" is usually simply another pithy excerpt from the Scooped article] Stories have been used since the beginning of time to share knowledge, history, and ideas. Sure they contain facts, but often emotion is what makes them work. How often do you get beyond the facts in your pitch to customers and investors? If you want to kick your business up a level, maybe it’s time to add some stories to your message.

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The Importance of Storytelling in Small Business Sales

The Importance of Storytelling in Small Business Sales | organizationalstorytelling | Scoop.it

Marketers and sales professionals know that one of the best ways to acquire someone as a new client is to form a relationship with them. 

Kathy Hansen's insight:

[Disclaimer: "Kathy's Insight" is usually simply another pithy excerpt from the Scooped article] All in all, being able to connect to your potential clients in a personal and convincing manner is the key to increasing your sales. Through storytelling you are able relate the character to the customer so they can get a deeper sense of how your business can benefit them. No matter how good your story is though, what you’re offering has to be able to meet their expectations. Never lie or be dishonest in your storytelling to clients – no matter how silver your tongue is, offering quality products or service is the only way to get and keep happy clients.

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On My Way Back … | A Storied Career

On My Way Back … | A Storied Career | organizationalstorytelling | Scoop.it
A major focus will be my storytelling-related curations. I'll call your attention to current thought-leadership and activity in the applied-storytelling world. I will blog to announce timely applied-storytelling events.
Kathy Hansen's insight:

Unfortunately, all email subscriptions to this blog were lost in a platform move. Please re-subscribe at ow.ly/hyLk4.

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Book Review: Stories that Move Mountains: Storytelling and Visual Design for Persuasive Presentations - Sources of Insight

Book Review: Stories that Move Mountains: Storytelling and Visual Design for Persuasive Presentations - Sources of Insight | organizationalstorytelling | Scoop.it

Stories that Move Mountains: Storytelling and Visual Design for Persuasive Presentations, by Martin Sykes, A. Nicklas Malik, and Mark D. West,  introduces the CAST system for creating visual stories.  It’s a powerful book about how to improve your presentation skills using storytelling and visuals.

Kathy Hansen's insight:

I don't usually scoop book reviews, but this one offers such a nice outline of the book.

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Applied-storytelling blog, A Storied Career, returns after 5 months.

Applied-storytelling blog, A Storied Career, returns after 5 months. | organizationalstorytelling | Scoop.it
A Storied Career, Kathy Hansen's blog to explore applied storytelling, is back and newly on WordPress after a 5-month break.
Kathy Hansen's insight:
Subscribe by email: http://feedburner.google.com/fb/a/mailverify?uri=astoriedcareer/uxUt&loc=en_US
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StoriesLead: A Catalyst for Great Storytelling

StoriesLead: A Catalyst for Great Storytelling | organizationalstorytelling | Scoop.it
StoriesLead is a project from Pride Collaborative that provides ideas, tools and resources for great storytelling. Joining is free: http://www.pridecollaborative.com/resources.
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Power Stories | The 8 Stories You MUST Tell to Build and Epic Business

Power Stories | The 8 Stories You MUST Tell to Build and Epic Business | organizationalstorytelling | Scoop.it

From the book's Web site: Entrepreneurs, intrapreneurs, game-changers or candlestick-makers. Power Stories is THE essential companion for anyone wanting to build an epic business, recharge their personal brand and take a big yellow sledgehammer to their marketing.

Kathy Hansen's insight:

Always nice to see a new book on business narrative to consider adding to the shelf.

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Corporate Storytelling: Cross the Paid, Earned, and Owned Divide

Corporate Storytelling: Cross the Paid, Earned, and Owned Divide | organizationalstorytelling | Scoop.it

With the explosion of digital channels and new technologies, "paid, earned, and owned" is a less useful way of looking at media strategy than it used to be. 

Kathy Hansen's insight:

[Disclaimer: "Kathy's Insight" is usually simply another pithy excerpt from the Scooped article] ..."brand marketers are ... moving away from top-down campaign thinking in favor of an integrated corporate storytelling approach that iterates constantly, leverages technology effectively, operates at scale, and tells such a great story it competes effectively against all the other choices your audience has before it."

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What Made Nancy Duarte Resonate with Storytelling…and why should you care? : Stories That Change

What Made Nancy Duarte Resonate with Storytelling…and why should you care? : Stories That Change | organizationalstorytelling | Scoop.it

In an interview with Jonathan Fields of the GoodlifeProject, Nancy Duarte, author of Slide:ology andResonate, explained what inspired her to write the book Resonate and what turned her into a passionate believer in the power of storytelling in business.

 
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Brand Storytelling: 10 Steps to Start Your Content Marketing Hero's Journey

Brand Storytelling: 10 Steps to Start Your Content Marketing Hero's Journey | organizationalstorytelling | Scoop.it
There are no hard-and-fast rules for brand storytelling, but classic storytelling and structure can help guide you. Follow these 10 steps to start your content marketing hero's journey.
Kathy Hansen's insight:

[Disclaimer: "Kathy's Insight" is usually simply another pithy excerpt from the Scooped article] 

As a content marketer, you have probably heard the call for us all to become brand storytellers. While this sounds great in theory, the tricky part for many companies is determininghow to develop these stories in the first place.

 

 For example, the classic “hero’s journey” from Joseph Campbell’s, The Hero with a Thousand Faces, outlines what he calls the “monomyth” — which is a pattern that many believe can be found in almost every narrative around the world. 

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What + How + Why

What + How + Why | organizationalstorytelling | Scoop.it
WHAT is this site?
REINVENTION STORIES is an experiment in bringing real life documentary stories into the potential of an interactive environment. This includes a short movie. Sit back and watch it if you want, or choose your own path through.
Kathy Hansen's insight:

[Disclaimer: "Kathy's Insight" is usually simply another pithy excerpt from the Scooped article]: You can add your own story. You can answer questions we ask. Or eventually you can see dozens of stories, of people, places and events in our city.

Hans Heesterbeek's curator insight, February 28, 5:26 AM

This looks great I, mo gonna give it a try later next week

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An On-Ramp to Writing Better Case Studies | Stories That Sell

An On-Ramp to Writing Better Case Studies | Stories That Sell | organizationalstorytelling | Scoop.it

Step-by-step on how to study a new client’s products and services

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#NMX Keynote: Scott Monty on Ford Customer Storytelling & Lessons Learned

#NMX Keynote: Scott Monty on Ford Customer Storytelling & Lessons Learned | organizationalstorytelling | Scoop.it

As marketers we all know that storytelling is an essential part of connecting with prospects and customers.

Kathy Hansen's insight:

[Disclaimer: "Kathy's Insight" is usually simply another pithy excerpt from the Scooped article] In many of these campaigns the story is told not from the perspective of Ford, but from that of the consumer.  Below you’ll find more about the stories of these campaigns, the people who told them, and the lessons learned.

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The Seductive Power of Storytelling - UX Booth | UX Booth

The Seductive Power of Storytelling - UX Booth | UX Booth | organizationalstorytelling | Scoop.it

... why is it that stories can so successfully seduce us into a receptive frame of mind to listen …and buy?

Kathy Hansen's insight:

[Disclaimer: "Kathy's Insight" is usually simply another pithy excerpt from the Scooped article] Marcel Proust observed “The real voyage of discovery consists not in seeking new landscapes but in having new eyes.” No matter the genre, the medium or the product being pitched, every “fresh” spin in storytelling is actually just the placement of a recognizable element into an alternative framework. Shakespeare, mythology, scripture and even fairy tales are popular fodder for hawking modern products; i.e., AT&T’s Hansel and Gretel using their mobile phone’s GPS to get home.

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4 TED Talks All Brand Storytellers Must Watch via @PostAdvertising

4 TED Talks All Brand Storytellers Must Watch via @PostAdvertising | organizationalstorytelling | Scoop.it
From the TED archives, here are four talks that offer unique insight into the world of storytelling, with takeaways for brands.
Kathy Hansen's insight:

[Disclaimer: "Kathy's Insight" is usually simply another pithy excerpt from the Scooped article] A number of these short talks (most are around 20 minutes) revolve around storytelling. While they don’t necessarily address brand storytelling, they do offer insights that a brand could apply to its efforts to engage audiences through its brand story. I’ve gathered four talks I found particularly useful, and I’ve included a brand takeaway for each. Enjoy!

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Virgin Atlantic - Story Telling & Employer Brand

Virgin Atlantic - Story Telling & Employer Brand | organizationalstorytelling | Scoop.it
As usual there were a number of insightful presentations from the likes of Nestle, Telefonica, LinkedIn & Virgin Atlantic, the latter of which I’ve chosen to highlight a little, as I thought the underlying theme is something a lot of organisations big or small can leverage.
Kathy Hansen's insight:

[Disclaimer: "Kathy's Insight" is usually simply another pithy excerpt from the Scooped article] At each stage the stories help to promote the employer brand a little bit further and bring the consumer/potential employee closer to the reality of day to day working life at Virgin, and the mindset they expect from their employees.  The content is also cross posted onto social networks, facebook, You Tube etc to drive engagement.

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How to Find the Best Video Stories in Your Organization

How to Find the Best Video Stories in Your Organization | organizationalstorytelling | Scoop.it

You have an event, or a new initiative that you’re organization is preparing for and it’s been determined you need a video to help tell the story. You have a laundry list of things you want to say, your boss expects key messages and spokespeople from your organization, board members, supporters, customers and the list goes on. Where do you start? How do you determine who will be in the video? Or even more important, how will it come together and what stories will you tell?

Kathy Hansen's insight:

[Disclaimer: "Kathy's Insight" is usually simply another pithy excerpt from the Scooped article] Once you know how you would like the audience to feel at the end of the piece, you’re ready to start thinking about stories. The people you work with and work for know your organization better than anyone else. Ask them what stories they have heard that fit the feeling you’re looking to emit from your audience. If the stories don’t inspire you as they’re explained, that’s your first litmus test. Don’t entertain the stories that don’t sound interesting or consistent with the emotion you’re going after.

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idealawg: Four ways to use stories in conflict resolution

idealawg: Four ways to use stories in conflict resolution | organizationalstorytelling | Scoop.it
Even if you don't use these techniques in your next mediation, reading this short but idea-filled article in which they are described may give you a fresh perspective to bring to conflict.
Kathy Hansen's insight:

Stephanie West Allen reviews four articles about stories in conflict resolution.

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Sustainable storytelling is a powerful tool that communicates vision

Sustainable storytelling is a powerful tool that communicates vision | organizationalstorytelling | Scoop.it
The Telling Sustainable Stories short course looked at the power of stories to tackle sustainability challenges , says Ed Gillespie
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Management Today | Once upon a time...

Management Today | Once upon a time... | organizationalstorytelling | Scoop.it

Spreadsheets, graphs, PowerPoints – they can all be impressive, but sometimes telling a simple story is all the inspiration you need. By Amy Birchall

Excel spreadsheets and impressive graphs can only get you or your business so far. To land a promotion at work, attract new clients or inspire others to action, telling the right story can be much more effective than a PowerPoint presentation filled with pie charts and Venn diagrams.

Just ask the author of Power Stories: The 8 stories you must tell to build an epic business (Wiley, 2012), Valerie Khoo.

Kathy Hansen's insight:

[Disclaimer: "Kathy's Insight" is usually simply another pithy excerpt from the Scooped article]:  The best stories transform an ordinary product or experience into something special.


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