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8 Ways to Be a Truly Memorable Boss

8 Ways to Be a Truly Memorable Boss | Tolero Solutions: Organizational Improvement | Scoop.it
Employees don't leave jobs; they leave bad bosses--and even mediocre ones. Don't be that kind of boss.

Via Susan Bainbridge
Scott Span, MSOD's insight:

Are you making them leave?

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ratzelster's curator insight, May 21, 2013 6:17 AM

Do you think teachers leave situations where things are hard?  Or do they hunker down and try to outlast the administrator?

Ananya Das's curator insight, May 29, 2013 12:25 AM

All of us have bosses, but how many do we remember ? Become a great boss and nurture your team and the organization

Angela Chammas, M.Ed., M.S., CPC's curator insight, June 6, 2013 7:06 PM

Great bosses that "lead forward" create positive memorable moments in the hearts and minds of the people they lead.

Tolero Solutions: Organizational Improvement
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Leadership & Business | Feel Good Friday Quote 7-18-14 | Tolero Solutions

Leadership & Business | Feel Good Friday Quote 7-18-14 | Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
A little motivation and humor are good for business. We post leadership development quotes at the end of each week - end your week on a feel good note.
Scott Span, MSOD's insight:

Happy Friday!

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AlGonzalezinfo's curator insight, July 19, 3:44 AM

Wonderful graphic via @SSpanTolero.  When we put in the effort to leave Basket A or what we are, and make the leap to Basket B, a net is there to catch us if we fall.

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Leadership & Business | Tolero Feel Good Friday Quote 7-11-14 | Tolero Solutions

Leadership & Business | Tolero Feel Good Friday Quote 7-11-14 | Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
A little motivation and humor are good for business. We post leadership development quotes at the end of each week - end your week on a feel good note.
Scott Span, MSOD's insight:

Happy Friday!

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Leadership & Business | Feel Good Friday Quote 6-27-14 | Tolero Solutions

Leadership & Business | Feel Good Friday Quote 6-27-14 | Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
A little motivation and humor are good for business. We post leadership development quotes at the end of each week - end your week on a feel good note.
Scott Span, MSOD's insight:

Happy Friday!

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60% Find Process Problems Biggest Issue at Work | Tolero Solutions

60% Find Process Problems Biggest Issue at Work | Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
60% said process problems are the biggest issue impacting their performance at work. Poor processes equals pissed off employees! What can you do to improve?
Scott Span, MSOD's insight:

 - How do your processes impact employee performance? 

 - Do your processes help or inhibit great service delivery? 

 - What are you doing for ongoing process improvement? 

 

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Jerry Linnins's curator insight, June 30, 10:15 AM

Dr Deming was right!

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10 Truths About Change Management | Tolero Solutions

10 Truths About Change Management | Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
Successful change management requires facing some hard truths. What are some of the hard truths about change management - and what can you do about them?
Scott Span, MSOD's insight:

What are your truths?

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10 Myths About Change Management | Tolero Solutions

10 Myths About Change Management | Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
Many concerns regarding change management are based on myths. What are some of the biggest myths about change management - and what can you do about them?
Scott Span, MSOD's insight:
Change itself is a process – managing it, leading it, achieving it is also a process. To be successful it helps to dispel the myths. So, what are some of the change management myths you’ve experienced?
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What's the thing that annoys you the most at work? | Tolero Solutions

We all have things that frustrate us at work. Besides bad bosses or pay, what’s the #1 thing that annoys you the most about your current work environment?
Scott Span, MSOD's insight:

We all have things that frustrate us at work. Besides bad bosses or pay, what’s the #1 thing that annoys you the most about your current work environment?

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Don't Scapegoat Diversity for Piss Poor Management |Tolero Solutions

Don't Scapegoat Diversity for Piss Poor Management |Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
Diversity is important to an organization’s success. It can also be used as a scapegoat by a disparaged employee - with piss poor management skills!
Scott Span, MSOD's insight:


- Can diversity issues be used as excuses for other issues?
- Is management style influenced by gender stereotypes? 
- What can you do to be a better leader?

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Lack of Trust in Leadership Biggest Issue Impacting Performance - How do you Fix the Problem? | Tolero Solutions

Lack of Trust in Leadership Biggest Issue Impacting Performance - How do you Fix the Problem? | Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
45% of people say lack of trust in leadership is the biggest issue impacting their work performance. How do fix the problem and increase trust at work?
Scott Span, MSOD's insight:

- Is lack of trust impacting your business performance?

- How can you improve trust in the workplace?

- What are the impacts of low trust on your talent acquisition costs?

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Tolero Tips | How to Grow a High Performance Organization | Tolero Solutions

Tolero Tips | How to Grow a High Performance Organization | Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
Are you maximizing people --> performance --> profit™? Tips and actions you can follow to help you grow and maintain a high performance organization.
Scott Span, MSOD's insight:

Tolero Tip Tuesday 4-29-14: Change is not a destination, just as hope is not a strategy." - Rudy Giuliani. However, you do need a strategy to guide you to your destination. Make your strategy clear, concise, and actionable and communicate it to employees and customers. Define how you measure success and adapt as needed. . | goo.gl/HvZaN | #ToleroSol 

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Pay for Play | Culture Change For College Athletics | Tolero Solutions

Pay for Play | Culture Change For College Athletics | Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
Northwestern University football players can form a union - they might. So what could change? What are the impacts to culture, team performance and profits?
Scott Span, MSOD's insight:

- How does your culture impact performance?

- Can culture change be a positive? 

- How do encourage high performing teams? 

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OkCupid vs. Mozilla: Power of Empowered Employees | Tolero Solutions

OkCupid vs. Mozilla: Power of Empowered Employees | Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
A CEO can create a culture of empowered employees and high performance...or not. A leader can’t often go wrong valuing diversity and empowering employees!
Scott Span, MSOD's insight:

- How does your organization empower employees?

- Is valuing diversity important to your business - why or why not?

- Do you find it difficult to lead and balance personal and    professional? 

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Authentic Leadership | Are you a Successful Leader? | Tolero Solutions

Authentic Leadership | Are you a Successful Leader? | Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
Pope Francis is a popular and successful leader. Why? His authentic leadership style. Are you an authentic and successful leader? What makes you a great?
Scott Span, MSOD's insight:
Are you an authentic leader?

Does your leadership style increase performance?

Do those you lead want to help you achieve organizational mission and goals?

http://goo.gl/6cSJgg |

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7 Requriments for Successful Change Leadership | Tolero Solutions

7 Requriments for Successful Change Leadership | Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
Change leadership requires certain skills, behaviors and actions. Here are 7 requirements for successful change leadership.
Scott Span, MSOD's insight:

- Are prepared to lead change?

- What does a change leader need to know for success?

- How does change leadership support success? 

 

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Innovation: 3 Tips to Becoming the Next Big Thing | Tolero Solutions

Innovation: 3 Tips to Becoming the Next Big Thing | Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
Innovation doesn’t just happen. Innovation requires key areas of your business running like a well-oiled machine. Some things to do in order to succeed.
Scott Span, MSOD's insight:

- Is your business driving innovation?

- What steps are you taking to foster a culture of innovation? 

- How does innovation enhance success?

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3 Tips to Create a Kick Ass Culture | Tolero Solutions

3 Tips to Create a Kick Ass Culture | Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
We’ve all heard how important organizational culture is to success. So, how can you create a high performance culture?
Scott Span, MSOD's insight:

- How do you create a kick as culture?

- Why does culture matter?

- How does culture impact performance? 

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Leadership & Business | Feel Good Friday Quote 6-13-14 | Tolero Solutions

A little motivation and humor are good for business. We post leadership development quotes at the end of each week - end your week on a feel good note.
Scott Span, MSOD's insight:

Happy Friday!

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Tolero Tips | How to Grow a High Performance Organization | Tolero Solutions

Tolero Tips | How to Grow a High Performance Organization | Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
Are you maximizing people --> performance --> profit™? Tips and actions you can follow to help you grow and maintain a high performance organization.
Scott Span, MSOD's insight:

6-9-14: Are you setting goals? You must believe in setting goals. We live by goals – professionally and personally. For most, our total existence is goal-oriented. Goals should be a stretch but realistic. Progress is easier when it is timed, checked, and measured.

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Leadership & Business | Tolero Feel Good Friday Quote 5-30-14 | Tolero Solutions

Leadership & Business | Tolero Feel Good Friday Quote 5-30-14 | Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
A little motivation and humor are good for business. We post leadership development quotes at the end of each week - end your week on a feel good note.
Scott Span, MSOD's insight:

Happy Friday!

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5 Tips to Reduce Employee Turnover | Tolero Solutions

5 Tips to Reduce Employee Turnover | Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
If you want to be successful you need to hit your goals. you can't without a committed team. How can you increase engagement and reduce employee turnover?
Scott Span, MSOD's insight:

- How does employee turnover impact your organization?

- What are you doing to decrease turnover?

- How do you create a committed team that wants to stay?

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Customer Service #FAIL - 53% of People Say Communication Biggest Issue |Tolero Solutions

Customer Service #FAIL - 53% of People Say Communication Biggest Issue |Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
The reason for bad customer service can vary. 53% of people said unclear communication. For success - that’s not a number to ignore. How do you fix it?
Scott Span, MSOD's insight:

- How do you address customer service issues?

- Is poor communication impacting your profits?

- What makes for great customer service? 

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The biggest issue impacting my performance with my current employer is? | Tolero Solutions

The biggest issue impacting my performance with my current employer is? |  Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
Issues that impact employee performance are nothing new.  Knowing what causes these problems is the first step to resolving them. We want to help! That’s why...
Scott Span, MSOD's insight:

1 Question Poll. Share your thoughts! 

 

goo.gl/nmvTGM

 

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Poor Processes Equal Poor Customer Service | Tolero Solutions

Poor Processes Equal Poor Customer Service | Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
Bad customer service is often the result of poorly documented, poorly communicated and poorly executed processes. How can businesses resolve these issues?
Scott Span, MSOD's insight:

 - How do your processes impact customer service?

-  What are you doing to improve your processes?

-  How can you resolve process related customer service issues? 

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Game of Thrones: 7 Lessons in Business & Leadership | Tolero Solutions

Game of Thrones: 7 Lessons in Business & Leadership | Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
Can we learn business lessons from Game of Thrones? Leadership and strategy. In Game of Thrones, you win or you die, in business the kingdom could fall.
Scott Span, MSOD's insight:

It's almost back - what lessons can be learned from this season?

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Military: A Culture of Cover Up Not High Performance? | Tolero Solutions

Military: A Culture of Cover Up Not High Performance? | Tolero Solutions | Tolero Solutions: Organizational Improvement | Scoop.it
Is handling of military sexual assault cases creating a culture that impacts the ability to deliver on mission? How to create a high performance culture.
Scott Span, MSOD's insight:

- Is the image of your culture impacting your ability to deliver on mission? 

- How are you creating a culture of high performance?

- What do you are you doing to increase engagement and performance?

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