by Jay Deragon
“Over the coming decades, these forces will mostly destroy management as we know it.” Gary Hamel
Management is in a chaotic state of mind. Demands surround them, markets shift at the click of a mouse, customers expect more, competitors are giving more and employees need more. Managing in the 21st century is about giving more but the management models of the past were designed to control rather than give more.
In most organizations 96% of the problems are caused by management’s design of their “system”. The organization’s “systems” represent the flow of work, information, data, interactions and knowledge. If the few (management) are controlling the flow of work, information, data, interactions and knowledge then by default the few are relied on to solve 96% of the problems. Since the attributes of markets in the 21st century are about constant chaotic change it is impossible to expect that the old “management system’s” and the related thinking could solve the majority of today’s problems. If no one is solving repetitive problems then the problems get worse....
Via Charney Coaching & Consulting