Organisation Development
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Organisation Development
Developing healthy organisations
Curated by David Hain
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Exploring Empathy

Exploring Empathy | Organisation Development | Scoop.it

What is this ability to step into someone else’s shoes? To imagine how they feel - and to hurt for them or be happy for them?  Host Frank Stasio is joined by a panel of experts to discuss empathy, the trait that makes us uniquely human.

 

Lasana Harris is an assistant professor in psychology and neuroscience at Duke University; Jesse Prinz is a Distinguished Professor of philosophy at the Graduate Center of the City University of New York; Pate Skene is an associate professor of neurobiology at Duke University and a second year law student; and Ralph Savarese is an associate professor of English at Grinnell College, a Duke Humanities Writ Large Fellow, and the author of “Reasonable People: A Memoir of Autism and Adoption”


Via Edwin Rutsch
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Karen Dietz's curator insight, January 27, 2013 1:45 PM

Want to get better at empathy in order to connect with customers/prospects and create better stories?


Then you might want to listen to this discussion by a panel of experts.


Empathy, like listening, is one of the essential storytelling skills to master. Enjoy this audio file!


And thank you to fellow curator Don Hornsby for originally finding and sharing this piece.

donhornsby's comment, January 27, 2013 5:44 PM
You are welcome.
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The Siege of Academe

The Siege of Academe | Organisation Development | Scoop.it
For years, Silicon Valley has failed to breach the walls of higher education with disruptive technology. But the tide of battle is changing. A report from the front lines.
David Hain's insight:

The higher education world is going to change - get on board.

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Reverse mentoring: How young leaders can transform your organization

Reverse mentoring: How young leaders can transform your organization | Organisation Development | Scoop.it
Let’s take a look at some reverse-mentoring specifics. We’ll discuss 3 requirements of a reverse mentorship and 3 benefits it can provide.

Via Wise Leader™
David Hain's insight:

Nice idea!

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ValerieMalaval's comment, January 27, 2013 3:10 PM
Very interesting. Work well in the set up of new enterprise social network within a company, where junior people can bring their geek skills to senior executives.
Tom Hood's curator insight, February 7, 2013 7:00 AM

With the multi-gen workforce being one of the top issues facing our members (CPAs), we have been a fan of reverse mentoring and have seen great resukts when people get it right. We (at the MACPA) practice it our sleves and like these tips to keep improving the practice.

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Why Investing In Women Works

Why Investing In Women Works | Organisation Development | Scoop.it
When companies support women, write Melanne Verveer and Kim Azzarelli, their businesses and communities win.

Via Lenka Lutonska
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Leadership development keeps HR departments 'awake at night ...

That's the conclusion drawn up in a report by the Chartered Institute of Personnel and Development (CIPD), titled 'HR Outlook: A variety of leader perspectives', which found an alignment between what HR and leaders consider to be the top ...

Via Lenka Lutonska
David Hain's insight:

"HR is looking at leadership development and considering whether they have the capabilities needed for the workplace of the future as organisations will require different skill sets than have been needed before”


Ledership development needs to change in many ways - focus, delivery, channels...

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“We Learned How to Listen Better”

“We Learned How to Listen Better” | Organisation Development | Scoop.it
As Kimberly-Clark began down the path toward sustainability, it was confronted with layers of miscommunication between itself and environmental activists.

Via Scott Span, MSOD, Amy Melendez
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Emotional Intelligence Mapped In The Brain

Emotional Intelligence Mapped In The Brain | Organisation Development | Scoop.it
A new study of 152 Vietnam veterans with combat-related brain injuries offers the first detailed map of the brain regions that contribute to emotional intelligence - the ability to process emotio

Via Wise Leader™
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Wise Leader™'s curator insight, January 24, 2013 5:21 AM

This article reports on a study that has found significant overlap between general intelligence and emotional intelligence, both in terms of behavior and in the brain. It appears that aspects of both IQ and EQ draw on the same brain regions.

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More Companies Are Outsourcing Their Human-Resources Work

More Companies Are Outsourcing Their Human-Resources Work | Organisation Development | Scoop.it

It used to be that H.R. was a single, physical place that workers could visit — to pick up a form, ask a question, seek advice, lodge a complaint. Now if a company still has a stand-alone H.R. office, it’s probably much smaller than it used to be. If workers need help, they may have to call an “800” number, consult a Web portal or use a software program.

 

The outsourcing of H.R. has accelerated over the last decade and will continue to do so, said Lisa Rowan, a research vice president at IDC, the market research firm. While some companies may entrust their H.R. needs to a single outside firm, it’s more common to parcel out functions to a range of outside providers, she said.

 

Outsourcing allows companies to offload work that isn’t part of their core business. It also saves money. But some H.R. experts are concerned that the trend has gone too far, to the point that employees are suffering in areas like training and career development, and that employers are losing crucial business opportunities.


Via HR Trend Institute, Denis Pennel
David Hain's insight:

Definitely a double edged sword!

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Diversity + inclusion = better business - Human Capital

Diversity + inclusion = better business - Human Capital | Organisation Development | Scoop.it
Focusing on inclusion in the workplace is just as important to business performance as building diversity, according to a new report. What does this mean for your organisation?

Via The Strategist Group
David Hain's insight:

Stands to reason, more heads are better than one, regardless of race, creed, sexual preference, etc...

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Never Say Die: Finding Small Business Success in Tough Times

Never Say Die: Finding Small Business Success in Tough Times | Organisation Development | Scoop.it

Via Daniel Watson
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Daniel Watson's curator insight, January 21, 2013 9:49 PM


All small business owners, would love to have the key to ensuring that their particular business, becomes and remains a successful enterprise.


Given the broad nature of businesses enterprises, the cultural and educational divides that exist, and the economic circumstances that prevail in various locations, it is not easy to find a key to success that will work for everyone.


This excellent article, suggests that there are five steps to business success, and it indicates that following these steps will provide the key to improving any business owners chances of success.

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Encourage Your Managers to Butt Heads: Here's How

Encourage Your Managers to Butt Heads: Here's How | Organisation Development | Scoop.it
The more you facilitate the leaders on your team to debate, the better off you--and your company--will be.

Via Roger Francis
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Gamification - that's the name of the game HR

Gamification - that's the name of the game HR | Organisation Development | Scoop.it

Virtually all areas of business could benefit from gamification as it can help to achieve three broad business objectives 1) to change behaviour; 2) to develop skills; or 3) to enable innovation


Via Andrew Spence
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Andrew Spence's curator insight, January 20, 2013 5:45 AM

An intelligent article from Scott McArthur on Gamification and its impact on business and HR.


Mercor's curator insight, January 20, 2013 6:47 AM

Rescooped by David Hain from HR Transformation ontoOrganisation Development

plerudulier's comment, January 20, 2013 7:30 AM
4) to better understand even most complex concepts.
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Five Big Discoveries About Leadership

Five Big Discoveries About Leadership | Organisation Development | Scoop.it

Via Daniel Watson
David Hain's insight:

Some of these are confirming my intuition, but all of them are right on the money and it's good to see the research.

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Daniel Watson's curator insight, January 18, 2013 4:46 PM


Research is constantly throwing up new information; information that business owners in particular, need to take in and determine whether making changes to how they operate is required.


Leadership is a heavily researched subject, and from time to time, new discoveries that can change the way we think about leadership are made.


This excellent article, suggests that we need to rethink our attitudes towards leadership, and it identifies five new discoveries about leadership to support this suggestion.

AlGonzalezinfo's curator insight, January 21, 2013 2:33 PM

for some reason, the link takes us to the last page of the report.  Its worthwhile to click on the #1 and read the whole report.

 

I totally agree with David Hain on his commentary, great to see the research!

Richard Hart's curator insight, January 31, 2013 10:13 AM

Research such as this breathes new life into the leadership truisms we all know, but sometimes fail to attend to in the midst of our busy lives

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Chaos to calm: Building a mindful workplace

Chaos to calm: Building a mindful workplace | Organisation Development | Scoop.it
Initiatives to introduce mindfulness into the workplace, hold great promise.

Via Bobby Dillard
David Hain's insight:

Mindful organisation = more emotionally intelligent organisation.

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ThinDifference's curator insight, February 9, 2013 3:56 PM

At times, mindfulness sounds like something for "new age" organizations, yet read this:

 

"Many companies such as Raytheon, Proctor and Gamble, Google, eBay, Apple, General Mills, the U.S. Military and scores of others have implemented mindfulness meditation programs for employees and the participants have reported a positive change in work capacity, stress management, relationships, reduced absenteeism and reduced health costs."

 

Many organizations mentioned here are ones to be considered necessarily new age. Mindfulness creates better leaders and organizations.

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Importance of Emotional Intelligence Validated - PsychCentral.com

Importance of Emotional Intelligence Validated - PsychCentral.com | Organisation Development | Scoop.it
PsychCentral.com Importance of Emotional Intelligence Validated PsychCentral.com Importance of Emotional Intelligence Validated Researchers say a new study of aging Vietnam veterans has helped scientists develop the first detailed map of the brain...

Via Rami Kantari
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New breed of boss required | theHRDIRECTOR - The only magazine dedicated to HR Directors

New breed of boss required | theHRDIRECTOR - The only magazine dedicated to HR Directors | Organisation Development | Scoop.it

Via Roger Francis
David Hain's insight:

Quote - "The composite picture of the New European Executive - one able to rekindle and sustain growth - is a leader more visionary, move driven by competence and expertise, more flexible and adaptable to rapid change, more courageous, and more strategic than before the onset of the financial crisis."

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6 Habits of Remarkably Likeable People

6 Habits of Remarkably Likeable People | Organisation Development | Scoop.it
They're charming. They're genuine. And they can make an entire room full of people smile.

Via Ariana Amorim, Jose Luis Anzizar
David Hain's insight:

People buy largely from people they like.  And since we are all selling something, working on likeability seems like a good idea.  Don't like some of the expressions in this piece, but the sentiment is spot on!

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Mario Maresca's curator insight, January 25, 2013 6:40 AM

Le sei abitudini delle persone che piacciono: quante di queste abtudini pratichiamo?

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We Need New Models for Workplace Relationships – Part 1

We Need New Models for Workplace Relationships – Part 1 | Organisation Development | Scoop.it
In the late -1990’s I led a three-day seminar I had co-developed for the American Management Association on conflict management. From San Francisco to New York, I heard an endless array of workplac...

Via Blue Sky Change
David Hain's insight:

Don't we just!

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Blue Sky Change's curator insight, January 25, 2013 2:52 AM

The enduring mind-body split continues to dominate the way our work systems are structured.  Leaders still model power politics. Trust is at an all time low.  Bully behavior is tolerated. Long, arduous work days are the norm. Tasks and projects operate in a permanent crisis modality. Many organizational leaders still do not understand (or care) that the atrophied systems, with their centuries – old legacy of people as commodities and assets, will never produce relationships that flourish, despite spiffy new buzzwords.

Annette Schmeling's curator insight, January 25, 2013 5:18 AM

Leaders set an example for all constituents based on a shared understanding of what is expected. Constituents respond to leader expectations and leaders respond to the constituent expectations. They must be able to build and affirm a community of shared values together And model desired behaviors. Values must be more than an advertising slogan or espoused as an ideal. They must be deeply supported, broadly endorsed and put into practice. Shared values do make a difference in work attitudes and performance. 

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Creative Destruction Visits the MBA

Creative Destruction Visits the MBA | Organisation Development | Scoop.it
New models take hold as the degree loses value. (#HBR excellent! Creative Destruction Visits the MBA: New models take hold as the degree loses value.

Via Fred Zimny
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Davos 2013: why are only 17% of delegates women?

Davos 2013: why are only 17% of delegates women? | Organisation Development | Scoop.it
The annual schmoozefest for the world's movers and shakers will again be male-dominated. What is its excuse?

 

Do numbers matter?..."Of course they do" says ex NZ Premier, Helen Clark "How else can we hope to deal with the whole world's problems and not just those of a handful of white men at the top".


Via Erika Watson, Lenka Lutonska
David Hain's insight:

Because it's still a man's world?  But how relevant is Davos these days anyway?

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Erika Watson's curator insight, January 24, 2013 5:34 AM

Overview of the numbers and % of women at the top.  Numbers do matter, without critical mass there's no culture change. Given group think's role in the economic crisis - I think culture change is critical. 

Rescooped by David Hain from The Leadership Lab by ANZIZAR
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How to Design Great Training: Begin with the End in Mind

Sharon Bowman, author. How to Design Great Training: Begin with the End in Mind. For trainers, teachers, instructors, learning facilitators, and educators.

Via Ariana Amorim, Jose Luis Anzizar
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Anne-Laure Delpech's curator insight, January 23, 2013 5:57 AM

Une approche qui peut également s'appliquer à toutes les relations dans lesquelles une personne transmet des informations ou connaissances à d'autres. 

Mercor's curator insight, January 23, 2013 11:51 AM

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CEOs focus more on growing talent but attach less importance to leadership ... - Chartered Management Institute

CEOs focus more on growing talent but attach less importance to leadership ... - Chartered Management Institute | Organisation Development | Scoop.it

CEOs focus more on growing talent but attach less importance to leadership ...


Via Morag Barrett
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6 Things Every Customer Wants

6 Things Every Customer Wants | Organisation Development | Scoop.it
Contrary to popular belief, customers are less interested in price than in these six things.
All customers want the highest quality at the lowest price, right? Well, sort of. That stuff is important but, surprisingly, the quality vs.

Via The People Development Network
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Who (or What) Really Motivates Employees?

Who (or What) Really Motivates Employees? | Organisation Development | Scoop.it
Wonder why sales growth is lagging?  Got the sense your innovators are stuck in neutral?  Is your customer service team downright cranky?  There are two ways to tackle these problems and the method...

Via Paul Hebert, Mercor, Ricard Lloria
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Make Agility Part of Your Process

Make Agility Part of Your Process | Organisation Development | Scoop.it
Every organization needs two process management systems; one that's efficient, and one that's agile.

Via HR Trend Institute
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