Organisation Development
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Organisation Development
Developing healthy organisations
Curated by David Hain
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Visions & Missions of Fortune Global 100

Fortune Global 100 Vision and Mission Statements.

David Hain's insight:

Interesting, if not always inspiring, trawl through what mega coprorations say they are trying to achieve.

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Start With Your Employees | Social Media Today

Start With Your Employees | Social Media Today | Organisation Development | Scoop.it

The 2012 Edelman Trust Barometer, a trust and credibility survey, found that regular rank-and-file company employees have more credibility than executives.

David Hain's insight:

Why and how to cultivate brand ambassadors, via @Ekaterina.  Excellent!

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Defining, Improving And Teaching Leadership With Those Who Know It Best

Defining, Improving And Teaching Leadership With Those Who Know It Best | Organisation Development | Scoop.it
It's commonplace to find articles on leadership, though it's rare to find someone who knows and can implement the philosophy.

Via Dr. Susan Bainbridge
David Hain's insight:

Some wise words on leadership and leadership development.

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Inspiring Workplace Creativity Through the Five Senses

Inspiring Workplace Creativity Through the Five Senses | Organisation Development | Scoop.it
Humor at Work blog: Great infographic summarizes how to maximize, inspire creativity in the workplace through all five senses. Inspiring creativity matters.
David Hain's insight:

Lots of great ideas to make your place of work more creative.

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A Culture of Ardent Listening and Transparency – Both to Consumers and to Each Other - TCS Social Business Study

A Culture of Ardent Listening and Transparency – Both to Consumers and to Each Other - TCS Social Business Study | Organisation Development | Scoop.it
Learn how leaders were far more effective at getting top executives to use social media themselves and to understand its potential by ardent listening.
David Hain's insight:

Two of the biggest differences between leaders and followers were about how social media is viewed and used at the top of the organization. The leaders were far more effective at getting top executives to use social media themselves and to understand its potential.

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Miklos Szilagyi's curator insight, October 28, 2013 3:11 PM

Well, it's great... so clearly shows the difference between leaders and laggards... Like the wording: "ardent" listening... It would suffice the active listening of Thomas Gordon, wouldn't it...:-))) 

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Neil Blumenthal of Warby Parker on a Culture of Communication

Neil Blumenthal of Warby Parker on a Culture of Communication | Organisation Development | Scoop.it
The co-chief executive of the online eyeglass company says effective collaboration and innovation come from trust.
David Hain's insight:

Some great practices here.

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20 Questions To Guide Inquiry-Based Learning

20 Questions To Guide Inquiry-Based Learning | Organisation Development | Scoop.it
20 Questions To Guide Inquiry-Based Learning

Via Stephanie Sandifer
David Hain's insight:

Good framework for research.

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Anthea Willey 's curator insight, October 28, 2013 4:07 AM

Love this simplified diagram when you need to do some indepth research this could help

Deb Nystrom, REVELN's curator insight, November 2, 2013 2:03 PM

Always useful to find visual learning frameworks that guide inquiry, including self-directed inquiry.    These questions could also be helpful with co-learning, group and individual coaching, and appreciative inquiry. ~  D

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Superior Customer Experience: Are You Using the Power of Empathy? #cx - Kate Nasser

Superior Customer Experience: Are You Using the Power of Empathy? #cx - Kate Nasser | Organisation Development | Scoop.it
Leaders, empathy is the engine of superior customer experience! Build it into every part of your company & customers return. From The People Skills Coach™.
David Hain's insight:

NB- this does not mean a 2 minute conversation with a disembodied voice!  Good short read from Kate Nasser.

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Being Leader-ish: When You’re Not Quite a Leader

Being Leader-ish: When You’re Not Quite a Leader | Organisation Development | Scoop.it
  ish. This is the word we use when something is stuck between being and not being. Between is and is not. For example, we might say, ...

Via The Learning Factor
David Hain's insight:

Great-ish article on committing - ish... 

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donhornsby's curator insight, October 25, 2013 7:02 AM

(From the article): Every leader, at one time or another, has probably done something leader-ish. Because leadership is not always easy, and sometimes we instinctively seek convenience.

 

But true character-based leadership emerges through discomfort. Ours, and others. It requires focusing our attention on how we can make others shine. Making mindful judgment calls. Getting things done through others, and winning their hearts and minds in the process. Handling people as unique individuals. Looking beyond our positions to the behaviors and choices that are best for our employees, for the team, for the organization, and its customer.

 

Are you a leader, or leader-ish?

The Learning Factor's curator insight, October 26, 2013 5:47 PM

Every leader, at one time or another, has probably done something leader-ish. Because leadership is not always easy, and sometimes we instinctively seek convenience.

Zian Peak's curator insight, May 6, 2014 10:29 AM

Now there is a word for those inbetweeners-  'Leader-ish'.  

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Learning to Learn: fighting cognitive biases

Learning to Learn: fighting cognitive biases | Organisation Development | Scoop.it
Critical thinking is an increasingly important skill that has been overlooked by many as information becomes more accessible and superfluous.

Via Philippe Vallat
David Hain's insight:

How do we find the wood in the trees?

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The Interview Question That Reveals a Born Leader

The Interview Question That Reveals a Born Leader | Organisation Development | Scoop.it
Is that executive right for your start-up? Here's how to tell.
David Hain's insight:

How many people have you fired?  Did they know it was coming?

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donhornsby's curator insight, October 24, 2013 8:23 AM

(From the article): Regardless of the process you use to build teams, you should spend as much time talking about what went wrong as well as the things that went right. Finding great leaders is incredibly hard, but if you find some, they will help your company experience incredible success.

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Eric Lanke: The Preamble

Eric Lanke: The Preamble | Organisation Development | Scoop.it

Two weeks ago, in From Flipcharts to Initial Draft, I continued writing about the process I used to create my association's values statement, despite some misgivings about the value of values statements I've previously shared and still hold.


Via Maddie Grant
David Hain's insight:

An episode in the emerging story of an organisation seeking to embed more effective behaviour through values.

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Maddie Grant's curator insight, October 21, 2013 10:28 PM

The preamble concludes:

This role requires leadership, not from a single individual, but as a fundamental competency that is exercised consistently across the organization. To help ensure this level of success, NFPA will seek, develop, and reward staff members who exhibit the following values and behaviors.

In my view, this single value--systemic leadership--transcended all others, and needed to be brought into a position of prominence over whatever followed. Too often, I had seen projects and initiatives fail because someone deferred leadership to someone else--to another staff person, to me, to a committee chair, to the Board--instead up stepping up and doing what needed to be done to make the advancement that was needed.

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How leaders create a culture of purpose from @tshnall

How leaders create a culture of purpose from @tshnall | Organisation Development | Scoop.it

Recent study from the annual Deloitte Core Beliefs and Culture Survey indicate several common grounds for both employees and leaders. Fundamentally employers have a key role to play in unleashing potential and talent and creating a working environment where employees can freely be themselves and go beyond the call of duty. This post from my friend @tshnall points to a key industry trend in employees being considered as brand ambassadors. This in turn becomes the key success ingredient to attract customers and build brand loyalty. Kudos Tal!


Via Johann Gauthier
David Hain's insight:

Win:win if you can do it...

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John Michel's curator insight, October 20, 2013 8:37 PM

To be an exceptional organization, companies and leaders must focus on the intangible elements of culture-building. Employees rank intangible elementssuch as regular and candid conversations (50%), employee recognition (49%), and access to management/leadership development (47%) highest.

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The Rise (and Fall) of Mega-Corporations

The Rise (and Fall) of Mega-Corporations | Organisation Development | Scoop.it
It’s hard to imagine a time when huge, global corporati…

Via Celine Schillinger, Pascale Mousset
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Ivon Prefontaine's curator insight, October 30, 2013 12:13 PM

When we begin to talk about scaling human relationships, that sounds a little ominous. What does that mean?

Jenny Ebermann's comment, October 30, 2013 2:14 PM
Interesting post; what do they mean by: scale real, social human relationships though?
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Brands as Publishers | Content Archetypes | Social Media Today

Brands as Publishers | Content Archetypes | Social Media Today | Organisation Development | Scoop.it
Today, the talk of the town amongst marketers is the potential for brands to act as publishers and media companies, going direct to their customers or consumers in the fight to earn attention.
David Hain's insight:

Insight into 3 key drivers changing how we spend our time and intention - mobile, social, search.

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How ‘intrapreneurship’ can help big companies think and move like startups

How ‘intrapreneurship’ can help big companies think and move like startups | Organisation Development | Scoop.it
You don’t have to be a startup to go lean -- even the largest companies can re-learn how to be nimble, think different, and innovate. (Being able to act like a startup on the inside is becoming critical for some established industries.
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Being Human Creates Higher Returns

Being Human Creates Higher Returns | Organisation Development | Scoop.it

It seems odd to think that business leaders are just now recognizing that their business results have a direct correlation to the organizations ability to think, act, speak and feel in human terms.  Yet instead of measuring the organizations human abilities leaders still focus on measuring, thinking and chasing outcomes in financial terms.

 

  Instead of using it to enable people to “get involved in the business” they tell people what to do and how to do it as if the people had no valuable input about how to do anything better.

 

It is no wonder corporations have lost credibility with people. Just maybe it is because they are acting anything but human.

 

David Hain's insight:

The dividend of being human - if you act on it!

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The Big Lesson from Twelve Good Decisions

The Big Lesson from Twelve Good Decisions | Organisation Development | Scoop.it
High-stakes decisions should be seen for what they are: hard work.
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Manager’s Dilemma? What Millenials Really Think - Business 2 Community

Manager’s Dilemma? What Millenials Really Think - Business 2 Community | Organisation Development | Scoop.it

Millenials are not that hard to manage, to be honest. You just need to understand where they are coming from. If you can adapt your business to what they do, you might be able to set-up a winning working relationship with them. Just be aware of what they are looking for in your business and meet that head-on. It will be to your advantage if you can keep them working for you longer. There is no loss there, anyway.
Read more at http://www.business2community.com/leadership/managers-dilemma-millenials-really-think-0656816#2B2yddsrIA5V8la9.99

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IQ is the Best Predictor of Leadership Potential

IQ is the Best Predictor of Leadership Potential | Organisation Development | Scoop.it
At the Halogen Software Conference, Dr. Henryk Krajewski said that IQ is the best predictor of leadership potential. He explains why EQ isn’t.

Via Miklos Szilagyi
David Hain's insight:

Interesting, personally I'm an EQ guy.

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Miklos Szilagyi's curator insight, October 28, 2013 2:50 AM

Now, it's shocking, isn't it? So much ado about the EQ leadership that slowly we downgraded the IQ... Now, this interview will not completely change everything back, he just says: both IQ and EQ is important and IQ is better (the best) predictor of leadership potential.... it does not say that a leader without EQ could be successful but it says that the IQ is a necessary though not sufficient factor to make a good leader... with this latter one I can live with...:-)))

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What are professional ethics?

What are professional ethics? | Organisation Development | Scoop.it

This is the second post in which a friend of mine who is an accountant talks about what a profession is. I will respond to the points raised and their relevance to teaching in a subsequent post. 

David Hain's insight:

Vital!

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The Lean Design Movement Changes How We Make Money Online

The Lean Design Movement Changes How We Make Money Online | Organisation Development | Scoop.it

Meshing A V8 SLAP
Had a V8 Slap today when I realized that the way Google has set up this new chess board doesn't favor the creation of new anything. When we started working on CureCancerStarter.org the chess board seemed to favor a User Generated Content (UGC) platform.

We wanted to create Kickstarter.com for cancer research. Great idea, but too late. Post Google's algorithm changes where social signals rule and trusted sources have all the high ground thinking in ways to fit YOURS into THEIRS is more productive and a better bet.

Important for ecommerce merchants to think in these terms:

* Appify.
* Widgetize.

* Gamify.

Ecommerce merchants may be the most impacted by these changes. Commerce can happen anywhere so why isn't it? Our merchant minds, I ran a sizable ecom website for 7 years, still focus on CASTLE building when we should be thinking about crowd converting.

Find ways to EMBED and MESH your ideas into already scaled systems and your idea, startup or site might just survive long enough to matter. One you matter you can think about castle building.


Via Martin (Marty) Smith
David Hain's insight:

Interesting!  Insightful?

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Thomas Faltin's comment, October 25, 2013 12:33 AM
Martin, you're welcome ... great content!
Martin (Marty) Smith's comment, October 25, 2013 12:36 AM
Thanks Thomas. Love that guy on your page. From a video game? Great art! M
Thomas Faltin's comment, October 25, 2013 12:58 AM
Martin, i'm the guy:-) no, i found it on the internet and yes, very great art!
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8 Ways To Spot Great Leadership

8 Ways To Spot Great Leadership | Organisation Development | Scoop.it
If you ever wonder why we’re in a crisis of leadership all you have to do is to watch and listen to those in positions of leadership.

Via John Michel
David Hain's insight:

John Michel articulates it better than I can...

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John Michel's curator insight, October 24, 2013 5:42 PM

Let’s start with what leadership is not: Leadership is not a monologue, a speech, a lecture or a filibuster. Leadership is not talking at or over people. Leadership is not sequestered, does not live in a bubble or operate in a vacuum. Leadership is not exclusive or arrogant. Leadership is not about the leader.

Don Cloud's curator insight, October 24, 2013 6:59 PM

8 of the more unique characteristics of strong leadership ... many of which are not found on other traits lists.

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Simple, Direct, Honest, Personal and Blunt: How the 5-word Performance Review Works Wonders | The Art of Doing

Simple, Direct, Honest, Personal and Blunt: How the 5-word Performance Review Works Wonders | The Art of Doing | Organisation Development | Scoop.it

Paul English, cofounder of Kayak, hated some of the performance reviews he got as an employee. So when he became a boss, he decided to do something about it.


Via Bobby Dillard
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Miklos Szilagyi's curator insight, October 23, 2013 5:16 AM

Did you feel yourself awkward at performance reviews (either as a reviewer or as a reviewee)? One idea is linked to make it simpler and stronger... I'm not saying that's the only new only way we should... but I'm saying that it's interesting to read it and to think over how we are with all these... perhaps we might learn sometthing from it...:-)))

John Michel's curator insight, October 23, 2013 8:49 AM

An excellent, candid approach to providing feedback. 

Don Cloud's curator insight, October 24, 2013 7:43 AM

Interesting approach to help get to the point when providing performance feedback to your people.

 

Insight, it might be worth trying this technique on yourself ... as a useful tool to self-assess and adjust your own leadership performance.

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Emotional Intelligence: The Real Performance Indicator

Emotional Intelligence: The Real Performance Indicator | Organisation Development | Scoop.it

Emotional intelligence sounds intangible but easily relatable: entering a room with a moody supervisor is like coming in contact with an infections contagion, said Max Ghini, director of global strategy for Six Seconds, an emotional intelligence consulting firm.

“In every decision, emotions count,” Ghini said. “Better engagement is key for bottom line, and emotional intelligence is greatly connected to organizational performance.”


Via Ana Cristina Pratas
David Hain's insight:

Let's all aim to build emotionally intelligent organisations, full of emotionally literate people.

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